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Employee Navigator Jobs (NOW HIRING)

Summit Bridge Partners

$70K - $80K/yr

Employee Navigator Specialist Location: Fully Remote (Eastern or Central Time Zone Required) Salary: $70,000 - $80,000 Base Salary About the Role We are seeking a senior-level Employee Navigator ...

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$50K - $56K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$50K - $56K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Product Manager

Bethesda, MD · On-site

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Product Manager

Bethesda, MD · On-site

$80K - $175K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Software Engineer

Bethesda, MD · On-site

$80K - $180K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Senior Software Engineer

Frederick, MD · On-site

$80K - $180K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Senior Software Engineer

Frederick, MD · On-site

$80K - $180K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Head of Marketing

Bethesda, MD · On-site

$120K - $200K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Head of Marketing

Bethesda, MD

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

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How much do employee navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for employee navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is an Employee Navigator job?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Employee Navigator position, and why are they important?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by Employee Navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.
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Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in the United States as of May 2026, with employment types broken down into 11% Internship, 62% As Needed, 23% Full Time, and 4% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Employee Navigator Specialist

Summit Bridge Partners

Remote

$70K - $80K/yr

Full-time

Posted 15 days ago

Job description

Employee Navigator Specialist
Location: Fully Remote (Eastern or Central Time Zone Required)
Salary: $70,000 - $80,000 Base Salary
About the Role
We are seeking a senior-level Employee Navigator Specialist to support and manage approximately 40-50 active groups within a fast-paced benefits environment.
This is a technical, execution-focused position. The role centers on platform accuracy, system configuration, integrations, and reporting support - not benefits strategy or advisory services.
The ideal candidate is a confident Employee Navigator operator who thrives in high-volume settings, works independently, and understands the urgency and precision required in benefits administration.
Key Responsibilities
Group Management
  • Maintain and support 40-50 active Employee Navigator groups
  • Process eligibility updates, adds/terms, renewals, and plan changes
  • Troubleshoot platform issues and maintain accurate system data
  • Ensure ongoing data integrity and operational efficiency
New Group Implementation
  • Build new employer groups end-to-end within Employee Navigator
  • Configure plans, classes, rates, eligibility structures, and workflows
  • Support onboarding and enrollment launches
ICHRA & Platform Integrations
  • Configure and support ICHRA plan structures within Employee Navigator
  • Navigate integrated systems and customized workflow environments
  • Ensure accurate data flow across platforms
ACA Reporting Support
  • Run 1094/1095 reports
  • Identify discrepancies and coordinate necessary corrections
  • Partner with internal compliance team for final oversight
Qualifications and Skills
Required
  • Advanced Employee Navigator experience (full lifecycle: build + maintenance)
  • Experience managing 40+ groups simultaneously
  • Direct ICHRA configuration knowledge
  • Platform integration experience
  • Strong familiarity with ACA reporting processes
  • Background in a brokerage, agency, or TPA environment
Preferred
  • Experience in high-volume benefits operations
  • Strong organizational skills under deadline pressure
  • Clear, direct communication style
  • Independent problem-solving ability
Why Join Us?
  • High-impact position supporting a growing organization with strong visibility across operations, service, and compliance
  • Opportunity to deepen expertise in benefits technology and integrations with an environment suited for experienced, accountable professionals

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