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Employee Navigator Jobs (NOW HIRING)

CareerPaths NW

Employee Navigator Specialist

Tacoma, WA · On-site

$65K - $75K/yr

Oversee and manage benefits administration within Employee Navigator for multiple clients and account managers. * Serve as the primary HRIS technology resource, facilitating seamless communication ...

Employee Navigator

Client Support Specialist

Frederick, MD

$18 - $24/hr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$50K - $56K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$50K - $56K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing ...

Employee Navigator

Account Executive

Bethesda, MD · On-site

$60K - $100K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to make managing ...

Employee Navigator

Corporate Recruiter

Bethesda, MD · Hybrid

$100/hr

About Employee Navigator Employee Navigator is a rapidly growing and highly profitable $100M+ ARR SaaS insurance & HR technology company that works with the nation's leading insurance carriers ...

Employee Navigator

Account Executive

Bethesda, MD · Hybrid

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to make managing ...

Employee Navigator

Account Executive

Bethesda, MD · Hybrid

$60K - $100K/yr

About Employee Navigator Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to make managing ...

Employee Navigator

Corporate Recruiter

Bethesda, MD · On-site

$100/hr

About Employee Navigator Employee Navigator is a rapidly growing and highly profitable $100M+ ARR SaaS insurance & HR technology company that works with the nation's leading insurance carriers ...

Employee Navigator

Corporate Recruiter

Bethesda, MD · Hybrid

$100/hr

About Employee Navigator Employee Navigator is a rapidly growing and highly profitable $100M+ ARR SaaS insurance & HR technology company that works with the nation's leading insurance carriers ...

Brown & Brown Insurance

Employee Navigator Team Lead

$75K - $95K/yr

Brown & Brown is seeking an Employee Navigator Team Lead to join our growing team! The Team Lead is responsible for overseeing the successful delivery, quality, and performance of a defined book of ...

Brown & Brown, Inc.

Employee Navigator Team Lead

$75K - $95K/yr

Brown & Brown is seeking an Employee Navigator Team Lead to join our growing team! The Team Lead is responsible for overseeing the successful delivery, quality, and performance of a defined book of ...

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Employee Navigator information

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How much do employee navigator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for employee navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is an employee navigator?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the employee navigator position?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by employee navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

How do I get to Employee Navigator?

Employee Navigator is a software platform used for benefits administration and HR management. To access it, you typically visit the login page provided by your employer or benefits administrator and sign in using your credentials. Ensure you have internet access and any required security measures, such as two-factor authentication, in place.

What are the pros and cons of Employee Navigator?

Employee Navigator is a benefits administration platform used by HR professionals and benefits administrators to manage employee benefits, compliance, and enrollment processes. Its advantages include streamlined workflows, automation features, and integration capabilities, while drawbacks can involve a learning curve for new users and potential limitations in customization for complex benefit plans.
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Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Employee Navigator Specialist

CareerPaths NW

Tacoma, WA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

  • Ky Keber
  • August 5, 2026

Administrative , Insurance / Finance , Seattle Administrative , Seattle Insurance / Finance , Tacoma
Compensation: $65K-$75K DOE
Location: Tacoma, WA
Our client is a well-established regional Benefits Agency specializing in Fully Funded, Level Funded, Self-Funded, and Insured Groups. They offer a comprehensive benefits package including Employer Paid Medical, Dental, Vision, and 401k, demonstrating a strong commitment to their team's well-being.
This is a hybrid or remote position playing a critical role in managing and executing benefits administration through their HRIS platform, Employee Navigator. You will serve as the technology bridge between client employees and carrier administration, supporting multiple Account Managers and their clients in a collaborative group environment. This role offers significant autonomy, freedom, and no micromanagement - with no sales, quotas, or cold calling involved.
Key Responsibilities
  • Oversee and manage benefits administration within Employee Navigator for multiple clients and account managers.
  • Serve as the primary HRIS technology resource, facilitating seamless communication between client employees and carrier administration.
  • Execute benefits administration strategies within Employee Navigator, ensuring accuracy and efficiency.
  • Collaborate with Account Managers to support client needs related to benefits technology and administration.
  • Participate in the strategic planning of benefits administration processes while owning the execution phase.
  • Maintain up-to-date knowledge of benefits administration best practices and Employee Navigator platform capabilities.
  • Meet with clients and report to the Tacoma office as needed.

Required Qualifications
  • Minimum of 3+ years of Employee Benefits experience with an independent agency.
  • Minimum of 3+ years of hands-on experience with Employee Navigator, with recent and active use of the platform.
  • Current Washington State Life & Disability (Health) License.
  • Ability to report to the Tacoma, WA office when needed and meet with clients as required.

Ready to Take the Next Step?
If you are an experienced benefits professional with a strong command of Employee Navigator and a passion for delivering exceptional benefits administration, we encourage you to apply today. This is a fantastic opportunity to work with a respected regional agency where your expertise will be valued, your autonomy respected, and your contributions truly matter.

Apply