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Employee Navigator Jobs (NOW HIRING)

Regalo Health LLC

Payroll Analyst

Phoenix, AZ · On-site

$60K - $70K/yr

Support benefits administration and payroll integration through Employee Navigator. * Maintain accurate employee payroll records and ensure data integrity. * Research and resolve payroll ...

New

Hilb Group

Implementation Specialist

Experience with Employee Navigator, Ease, Selerix, or other ben admin platforms preferred. * High School Degree required * Strong communication and relationship-building skills. * Highly organized ...

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How much do employee navigator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for employee navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

How much does a flight navigator make?

A flight navigator's average salary typically ranges from $70,000 to $120,000 per year, depending on experience, airline, and location. The role requires specialized training and certification, and salaries can increase with seniority and additional qualifications.

What does an Employee Navigator do?

An Employee Navigator is a professional who manages employee benefits administration, including health insurance, retirement plans, and compliance tracking. They often use specialized software to streamline benefits enrollment, ensure regulatory compliance, and support HR functions. Strong organizational skills and knowledge of benefits regulations are essential for this role.

What are the duties of a navigator?

A navigator's duties involve guiding individuals through complex processes or systems, such as healthcare benefits or insurance enrollment, ensuring they understand options and complete necessary steps. They often provide personalized assistance, utilize relevant tools or software, and may require knowledge of regulations or policies related to their field.

What are the key skills and qualifications needed to thrive in the Employee Navigator position, and why are they important?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

How much does it cost to use an Employee Navigator?

Employee Navigator offers various pricing plans, typically including a base fee plus per-employee charges, which can vary based on the features selected and company size. Costs are often customized for organizations, and there may be additional fees for premium features or integrations. Employers should contact Employee Navigator directly for a detailed quote tailored to their needs.

What is an Employee Navigator job?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the primary challenges faced by Employee Navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

More about Employee Navigator jobs
What cities are hiring for Employee Navigator jobs? Cities with the most Employee Navigator job openings:
What states have the most Employee Navigator jobs? States with the most job openings for Employee Navigator jobs include:
What job categories do people searching Employee Navigator jobs look for? The top searched job categories for Employee Navigator jobs are:
Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Employee Benefits Account Administrator - Northern Colorado

Flood and Peterson Insurance

Greeley, CO • Hybrid

$23 - $26/hr

Other

Medical, Retirement, PTO

Posted 5 days ago

New

Job description

Description


Join Our Team of Insurance Professionals 


Flood and Peterson is seeking a detail-oriented and service-focused professional to join our Employee Benefits team. This role is designed for someone who enjoys supporting clients, coordinating benefit program activities, and ensuring accurate administration of employee benefits. The ideal candidate is organized, responsive, and able to manage multiple priorities while delivering exceptional service to both internal and external stakeholders. 

As an Employee Benefits Account Administrator, you will provide administrative and client service support to Account Managers and Consultants by assisting with the implementation, administration, and servicing of employee benefit programs for new and existing clients. You will work closely with clients, carriers, vendors, Employee Navigator, and internal team members to support benefit program administration and service delivery. 

Whether your background is in employee benefits, insurance, administrative support, customer service, or a related field, this position offers the opportunity to contribute to the successful administration and servicing of employee benefit programs while supporting client service objectives. 


What You'll Do 

  • Client & Account Support: Provide administrative and client service support to Employee Benefits Account Managers and Consultants in servicing new and existing clients while supporting client retention efforts through responsive service and assisting the Employee Benefits team in meeting client service objectives. 
  • Benefits Program Administration: Coordinate implementation, enrollment, renewals, eligibility changes, terminations, and ongoing administration of employee benefit programs by working closely with clients, carriers, vendors, Employee Navigator, and internal team members. 
  • Benefit Communications & Education: Prepare, maintain, and distribute benefit guides, open enrollment communications, educational resources, compliance documents, and other client-facing materials that support employee understanding of benefit programs. 
  • Meeting & Enrollment Coordination: Assist with the planning, coordination, and execution of open enrollment meetings, employee education sessions, client meetings, and related benefit communication activities. 
  • Records & Documentation Management: Maintain accurate client, policy, compliance, and benefit plan information within agency management systems, carrier portals, benefits administration platforms, and client records. Manage client documentation and records, including contracts, SPDs, certificates, compliance materials, reporting, and record retention requirements. 
  • Issue Resolution & Reporting: Assist with resolving billing, eligibility, implementation, compliance, and service-related issues through coordination with carriers, vendors, clients, and internal resources. Generate standard client reports and provide administrative support for benefits administration systems, carrier platforms, and related reporting needs. 
  • Agency Processes & Service Standards: Comply with agency workflows, procedures, and service standards while effectively managing multiple priorities and deadlines. 

What You Bring 

  • Education and Work Experience: High school diploma or GED required; Associate degree preferred. One to three years of employee benefits, insurance, administrative support, customer service, or related experience; or equivalent combination of education and experience. 
    • Certificates, Licenses & Registrations:
      • Possess or obtain Colorado Life & Health Insurance License within 90 days of hire date.  
      • Requires current Colorado driver's license and acceptable MVR. 
  • Organization & Prioritization: Strong organizational skills with the ability to manage multiple priorities, deadlines, and client service activities effectively. 
  • Communication & Client Service: Effective communication and client service skills, with the ability to work collaboratively with clients, carriers, vendors, and internal team members. 
  • Attention to Detail: Strong attention to detail and accuracy in maintaining records, documentation, compliance materials, and benefit plan information. 

Why Join Us? 

  • Growth Opportunities: Access to professional development and certifications 
  • Supportive Culture: Join a company that values integrity, gratitude, knowledge, commitment, and impact. 
  • Flexible Work Options: Upon completion of training enjoy a customizable schedule that can include up to two days remote, alternating 5-day & 4.5-day work weeks, and flexibility in start and end times. 
  • Comprehensive Benefits: Competitive salary, healthcare benefits, paid time off, volunteer time off, and a strong 401(k) program with company matching.  
  • Compensation: Starting salary for this non-exempt position is $23.00 - $26.00/hour. Starting pay may exceed this range for well-qualified candidates, commensurate with experience. 

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