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Employee Navigator Jobs in Utah (NOW HIRING)

HUB International Limited

Account Coordinator

Sandy, UT · On-site

$19 - $24.75/hr

Gain expertise in and utilize Employee Navigator and BenefitPoint systems to manage employee benefits * Provide training to HR users on operating benefit administration systems * Maintain electronic ...

Odyssey House Inc.

Client Navigator

Salt Lake City, UT · On-site

$19 - $25.25/hr

Navigators triage needs, verify funding, remove barriers, and coordinate scheduling and ... Each employee is expected to clearly understand roles and responsibilities regarding the following:

Odyssey House Inc.

Client Navigator

Salt Lake City, UT · On-site

$19 - $25.25/hr

Navigators triage needs, verify funding, remove barriers, and coordinate scheduling and ... Each employee is expected to clearly understand roles and responsibilities regarding the following:

Odyssey House Inc.

Client Navigator

Salt Lake City, UT · On-site

$19 - $25.25/hr

Navigators triage needs, verify funding, remove barriers, and coordinate scheduling and ... Each employee is expected to clearly understand roles and responsibilities regarding the following:

Salt Lake Community College

Student Navigator

UT · On-site

$52K - $56K/yr

Job Summary A Student Navigator engages with current and prospective students, providing ... Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding ...

HUB

Account Coordinator

Sandy, UT · Hybrid

$19 - $24.75/hr

Gainexpertisein andutilizeEmployee Navigator andBenefitPointsystems to manage employee benefits * Provide training to HR users on operating benefit administration systems * Maintain electronic filing ...

The Road Home

Housing Navigator - HQ

Salt Lake City, UT · On-site

$18.90/hr

Employee Assistance Program * Free Training & Development * Tuition Assistance for a wide variety ... The Housing Navigator advocates for participants, helps identify appropriate housing options, and ...

The Road Home

Housing Navigator - HQ

Salt Lake City, UT · On-site

Employee Assistance Program * Free Training & Development * Tuition Assistance for a wide variety ... The Housing Navigator advocates for participants, helps identify appropriate housing options, and ...

University of Utah

Wellness Navigator

Salt Lake City, UT · On-site

$50K - $59K/yr

... Wellness Navigator Career Progression Track UGR Track Level FLSA Code Professional Patient ... Works as liaison between employee and various programs and services to ensure timely access and ...

Moab Regional Hospital

Medicare Navigator

Moab, UT

$36.92 - $50.88/hr

MEDICARE NAVIGATOR Join our Care Coordination team at Moab Regional Hospital! Rural nursing at its ... Each MRH employee calls Moab their home for a variety of reasons: they were born and raised here in ...

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Employee Navigator information

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How much do employee navigator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for employee navigator in Utah is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.74 per hour, depending on experience, location, and employer.

What is an employee navigator?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the employee navigator position?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by employee navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

How do I get to Employee Navigator?

Employee Navigator is a software platform used for benefits administration and HR management. To access it, you typically visit the login page provided by your employer or benefits administrator and sign in using your credentials. Ensure you have internet access and any required security measures, such as two-factor authentication, in place.

What are the pros and cons of Employee Navigator?

Employee Navigator is a benefits administration platform used by HR professionals and benefits administrators to manage employee benefits, compliance, and enrollment processes. Its advantages include streamlined workflows, automation features, and integration capabilities, while drawbacks can involve a learning curve for new users and potential limitations in customization for complex benefit plans.

What are popular job titles related to Employee Navigator jobs in Utah?

For Employee Navigator jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Employee Navigator jobs in Utah look for?

The top searched job categories for Employee Navigator jobs in Utah are:

What cities in Utah are hiring for Employee Navigator jobs?

Cities in Utah with the most Employee Navigator job openings:

Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $43,393 per year, or $20.9 per hour.

Client Support Specialist

Employee Navigator

Salt Lake City, UT • On-site

$50K - $56K/yr

Full-time

Re-posted 21 days ago

Job description

About Employee Navigator

Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing employee benefits and HR a whole lot easier. Our platform simplifies the day-to-day work behind benefits administration, employee onboarding, and other HR tasks. As the leading broker-focused platform we serve more than 180,000 companies and over 14 million employees around the country. We're also honored to have been named a Washington Post Top Workplace for six consecutive years.

About the Role

The Client Support Specialist will deliver a world-class experience to our customers. The Client Support team is responsible for guiding our broker clients through key moments of their customer journey, and shares expertise to help all our users become Employee Navigator experts. You'll be directly responsible for the experience of thousands of customers on Employee Navigator.

*Please note: This is an onsite role five days a week*

Responsibilities

  • Become an expert within all facets of the Employee Navigator platform through departmental and independent hands-on training
  • Leverage deep understanding of Employee Navigator's products and services to provide solutions to clients' issues and questions, exceeding clients' expectations and ensuring that clients understand the value of our products
  • Provide the first line of support for our customer base via email, phone or our support forum
  • Assist clients with case builds including benefits enrollment, carrier and payroll integrations and employee onboarding
  • Collaborate with teammates on process improvements and strategies to make the most out of the Employee Navigator software
  • Serve as an experienced consultant to customers supporting Employee Navigator's complex products/technologies
  • Provide recommendations to EN leadership around potential best practices and training on EN solutions, based on client input or experience
  • Conduct webinar training sessions
  • Work with general direction to resolve issues and provide solutions, with guidance in complex situations

Qualifications:

  • 3+ years of experience in a client facing environment, with proven ability to produce positive results
  • Possess innate customer service skills including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious
  • Expertly address challenging questions while providing answers that are quick and easy to understand
  • Consistently seek to improve their own knowledge, the customer's knowledge, and the product itself
  • Be a motivated problem solver who can accurately document and communicate issues
  • Demonstrate proficiency using Microsoft Office products, including Excel
  • Bachelors Degree OR equivalent years of experience

Bonus Points:

  • Experience with benefits administration, insurance, or payroll

This posted base salary range represents the company's good-faith estimate of the salary at the time of posting. The actual pay may vary based on factors such as the candidate's experience, skills, qualifications, and location, as well as internal equity.

We offer a comprehensive benefits package designed to support our employees' professional growth and personal well-being. Our benefits include paid time off, Volunteer Time Off, 401(k) with company match, medical, dental, and vision insurance, disability coverage, educational reimbursements, and paid parental leave. To learn more about our benefits, visit our careers page.

Employee Navigator does not discriminate based on race, religion, sex, sexual orientation, age, disability, or any other protected characteristic under applicable law.

Client Support pay range
$50,000—$56,000 USD