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Employee Navigator Jobs in Florida (NOW HIRING)

GIS National LLC

Account Manager

Saint Petersburg, FL · On-site

Experience in employee benefits, broker services, or insurance account management. * Familiarity with Benefit Administration platforms (e.g., Employee Navigator, bswift, Ease, PlanSource, or similar)

The University of Miami

Patient Navigator

Miami, FL · On-site

$19.25 - $26/hr

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Patient Navigator The University of Miami/UHealth Department of UMHC-SCCC Survivorship has an ...

University of Miami

Patient Navigator

Miami, FL · On-site

$19.25 - $26/hr

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Patient Navigator The University of Miami/UHealth Department of UMHC-SCCC Survivorship has an ...

Bick Insurance Consultants

Be Seen First

Small Group Benefit Account Manager

Parkland, FL · On-site

$20 - $25/hr

... Employee Navigator experience helpful, not mandatory. Minimum Qualifications · Minimum of two years of employee benefits experience required to include group medical, dental, life and other ...

New

Goodwill Big Bend

Career Navigator - FT

Tallahassee, FL · On-site

$18 - $20/hr

The Career Navigator initially assists individuals with career exploration, career pathway ... employee as identified in their career and training plan. * Conduct participant and employer ...

The University of Miami

Patient Navigator

North Miami, FL · On-site

$19 - $26/hr

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... The Patient Navigator (H) facilitates patients' ability to obtain services by identifying barriers ...

The University of Miami

Patient Navigator

North Miami, FL · On-site

$19 - $26/hr

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... The Patient Navigator (H) facilitates patients' ability to obtain services by identifying barriers ...

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Employee Navigator information

See Florida salary details

$10

$17

$25

How much do employee navigator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for employee navigator in Florida is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.70 per hour, depending on experience, location, and employer.

What is an employee navigator?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the employee navigator position?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by employee navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

How do I get to Employee Navigator?

Employee Navigator is a software platform used for benefits administration and HR management. To access it, you typically visit the login page provided by your employer or benefits administrator and sign in using your credentials. Ensure you have internet access and any required security measures, such as two-factor authentication, in place.

What are the pros and cons of Employee Navigator?

Employee Navigator is a benefits administration platform used by HR professionals and benefits administrators to manage employee benefits, compliance, and enrollment processes. Its advantages include streamlined workflows, automation features, and integration capabilities, while drawbacks can involve a learning curve for new users and potential limitations in customization for complex benefit plans.

What are popular job titles related to Employee Navigator jobs in Florida?

For Employee Navigator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Employee Navigator jobs in Florida look for?

The top searched job categories for Employee Navigator jobs in Florida are:

What cities in Florida are hiring for Employee Navigator jobs?

Cities in Florida with the most Employee Navigator job openings:

Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $35,620 per year, or $17.1 per hour.

Employee Benefits Account Manager

Cundy Insurance

Fort Lauderdale, FL

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

Job description

Position OverviewEmployee Benefits Account Manager

Industry: Employee Benefits ConsultingCompany: Cundy, Inc.Location: Fort Lauderdale, FLSchedule: Monday-Friday, 8:30 AM-5:30 PM

Benefits

  • Medical, Dental, Vision, Disability, FSA, and Life Insurance

  • Paid vacation and sick time

  • Paid holidays

  • Some travel may be required

  • Career growth and development opportunities

About Cundy, Inc.

Cundy, Inc. is a locally owned, family-operated employee benefits consulting firm helping employers design and manage meaningful benefit programs. Our clients rely on us for personalized service, integrity, and creative problem-solving, and we bring those same values to our team.

Position Overview

Cundy, Inc. is seeking an Employee Benefits Account Manager to support the service and retention of employee benefits clients. This position will assist with day-to-day account management, client communication, enrollment processing, and benefits administration.

This is a strong opportunity for someone with prior insurance experience who is interested in developing a career in employee benefits consulting.

Working closely with Senior Account Managers and Account Executives, the Account Manager will help provide responsive client service while building knowledge of the group benefits industry.

Key Responsibilities

  • Support a portfolio of employee benefits clients under the direction of senior team members.

  • Respond to client and employee questions regarding benefits, eligibility, and coverage.

  • Assist with enrollments, terminations, and employee benefit changes.

  • Support the preparation, setup, and execution of open enrollment.

  • Process service requests, including ID card requests, billing questions, and basic claims-related inquiries.

  • Maintain accurate client records and documentation.

  • Use Employee Navigator for eligibility and benefits administration.

  • Track client communications, activities, and tasks in Salesforce.

  • Assist with renewal preparation, reporting, and data validation.

  • Support compliance-related communications and documentation using agency tools.

  • Coordinate with insurance carriers, vendors, and internal teams to support timely and effective service.

Qualifications

  • 1-3 years of insurance experience, including individual insurance, Medicare, or a related area.

  • Basic understanding of health insurance products and terminology.

  • Strong organizational and time-management skills.

  • Excellent written and verbal communication skills.

  • Strong attention to detail and accuracy.

  • Active 2-15 Life & Health license preferred, or willingness to obtain one.

  • Experience with employee benefits, Employee Navigator, Salesforce, or similar systems is a plus.

  • Self-motivated and eager to learn and develop within the employee benefits industry.

Career Growth Opportunity

This position is designed as a developmental opportunity with a potential career path toward:

Account Manager Senior Account Manager Account Executive

Training will be provided on group benefits, agency processes, and internal systems to support continued professional development.

E-Verify

Cundy, Inc. participates in the federal government's E-Verify program, which confirms employment authorization of newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.

For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification process on or before the first day of work. E-Verify is not used to pre-screen applicants.

For current information about E-Verify, visit the U.S. Citizenship and Immigration Services website and select E-Verify.

Employment Type: FULL_TIME

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