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Employee Navigator Jobs in Michigan (NOW HIRING)

CFS

Part-Time Payroll Specialist

Grand Rapids, MI · Hybrid

$26 - $30/hr

Employee Navigator experience * High-volume payroll experience * Multi-state payroll experience Part time Payroll Specialist Part time Payroll Specialist Part time Payroll Specialist Part time ...

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Employee Navigator information

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$29

How much do employee navigator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for employee navigator in Michigan is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the employee navigator position?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What is an employee navigator?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the primary challenges faced by employee navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

What are popular job titles related to Employee Navigator jobs in Michigan? For Employee Navigator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Employee Navigator jobs in Michigan look for? The top searched job categories for Employee Navigator jobs in Michigan are:
Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $41,544 per year, or $20 per hour.

Employee Benefits Account Manager

Wilshire Benefits Group Inc

Troy, MI

Full-time

Medical, Life

Re-posted 28 days ago

Job description

Description

Wilshire Benefits Group is continuously on the lookout for exceptional talent to join our team, and this posting represents one of our core roles within the organization. Whether opportunities may be available now or in the near future, we welcome applications from driven professionals eager to make a meaningful contribution and interested in joining our mission to deliver exceptional service to our cherished clients.  


As an Account Manager, you'll employ your skills and passion in partnership with our integrated team to manage and delight a select portfolio of clients. You'll be the go-to person, ensuring we exceed expectations every time!  


Your duties will include:

Build relationships: Develop and maintain connections with HR contacts, decision-makers, and key stakeholders 

Be the Daily Hero: Act as the primary point of contact for your clients, handling their needs with accuracy and flair

Own Projects: Lead the charge on carrier implementations and renewals 

Craft, proofread, and finalize all employee communications, from Benefit Guides to Open Enrollment presentations

Schedule and facilitate annual Open Enrollments meetings - make them memorable!

Share Knowledge: Ability to train HR Contacts on Employee Navigator or support other Benefit Administration portals 

Resolve Issues: Tackle any escalated employee-level issues like a pro

Meet Clients: Assist in key client-facing meetings on opportunities, renewals, and compliance

Engage Carriers: Cultivate great relationships with the carrier community and stay on top of trends, products, and resources

Propose Solutions: Identify client needs and suggest innovative products and services

Stay Informed: Become a benefits expert through networking and professional development

Stay Compliant: Keep up with regulatory issues and federal laws impacting employee benefits


Requirements

The successful candidate will bring the following qualities and abilities to the role: 

A Bachelor's degree in Business, Healthcare Administration, Human Resources, or a related field (or equivalent experience) 

A minimum of 3 - 5 years of experience in the employee benefits industry / agency world

A talent for developing and nurturing positive relationships

Unparalleled commitment to delivering exceptional customer service

Ability to engage with key stakeholders including clients and prospects

Strong public speaking and presentation abilities

Extensive knowledge of insurance carriers and employee benefits

Proficiency in Microsoft Excel, Word, PowerPoint, and Adobe

An active license in Life and Health strongly preferred

A valid driver's license and a reliable vehicle

Apply