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Employee Navigator Jobs in Michigan (NOW HIRING)

Austin Benefits Group

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Employee Benefits Coordinator

Bloomfield Hills, MI · On-site

$50K - $74K/yr

Experience with Employee Navigator or similar benefits administration platforms. * Proficiency in Microsoft Office Suite (Excel, Word, Powerpoint) * Above-average technical aptitude - you will learn ...

SER Metro Detroit

Resource Navigator

Detroit, MI · On-site

$18 - $23.75/hr

Resource Navigator The Resource Navigator will work in partnership with Career Coaches and other ... The employee is frequently required to stand, walk, sit for extended periods of time, and have ...

SER Metro-Detroit

Resource Navigator

Detroit, MI · On-site

$18 - $19/hr

Resource Navigator DIVISION: Adult Services DEPARTMENT: Detroit At Work Career Center LOCATION ... The employee is frequently required to stand, walk, sit for extended periods of time, and have ...

TH Medical

Nurse Navigator

Detroit, MI

... Employee Assistance program, Employee discount program Voluntary benefits include pet insurance ... The primary role of the nurse navigator will be to provide: "One-stop" access and coordination of ...

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Employee Navigator information

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$11

$19

$29

How much do employee navigator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for employee navigator in Michigan is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

What is an employee navigator?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the employee navigator position?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by employee navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

How do I get to Employee Navigator?

Employee Navigator is a software platform used for benefits administration and HR management. To access it, you typically visit the login page provided by your employer or benefits administrator and sign in using your credentials. Ensure you have internet access and any required security measures, such as two-factor authentication, in place.

What are the pros and cons of Employee Navigator?

Employee Navigator is a benefits administration platform used by HR professionals and benefits administrators to manage employee benefits, compliance, and enrollment processes. Its advantages include streamlined workflows, automation features, and integration capabilities, while drawbacks can involve a learning curve for new users and potential limitations in customization for complex benefit plans.

What are popular job titles related to Employee Navigator jobs in Michigan?

For Employee Navigator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Employee Navigator jobs in Michigan look for?

The top searched job categories for Employee Navigator jobs in Michigan are:

Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 4% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,544 per year, or $20 per hour.

Employee Benefits Coordinator

Bloomfield Hills, MI • On-site

Austin Benefits Group
Insurance Services • 11 - 50 employees
Learn more about Austin Benefits Groupexternal

$50K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

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Job description

As a Benefits Administration Specialist, you'll be the operational heartbeat of our client services model.

Some of what you do will include:

  • Process Open Enrollment elections, new hire enrollments, terminations and qualifying life events with speed and accuracy.
  • Conduct regular audits to verify enrollment accuracy and resolve discrepancies.
  • Work directly with clients to obtain missing HR data and support life event documentation.
  • Coordinate with carriers and clients to resolve Evidence of Insurability requests.
  • Manage COBRA eligibility determinations and process with the COBRA vendor when required.
  • Audit API/EDI/834 integrations to ensure no file transmission errors or carrier discrepancies.
  • Maintain accurate, up-to-date records in Salesforce.
  • Proactively reach out to clients and new hires on missing enrollments.
  • Collaborate with Client Account Managers and Analytic teams as needed.


What you Bring:

  • Minimum 3 years of administrative or data entry experience.
  • Strong HR/benefits background strongly preferred
  • Experience with Employee Navigator or similar benefits administration platforms.
  • Proficiency in Microsoft Office Suite (Excel, Word, Powerpoint)
  • Above-average technical aptitude - you will learn new system quickly
  • Exceptional attention to detail and a commitment to accuracy under deadline pressures.

Company Description

We are a leading employer benefits firm delivering smart benefit solutions to private and publicly traded companies. Behind every seamless open enrollment and every resolved claim is a team that genuinely cares about doing the work right.