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$11

$19

$29

How much do employee navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for employee navigator in Michigan is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

What is an Employee Navigator job?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Employee Navigator position, and why are they important?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by Employee Navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.
More about Employee Navigator jobs
What are popular job titles related to Employee Navigator jobs in Michigan? For Employee Navigator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Employee Navigator jobs in Michigan look for? The top searched job categories for Employee Navigator jobs in Michigan are:
Employee Navigator jobs near you
Employee Navigator Administrator

Employee Navigator Administrator

Austin Benefits Group

Bloomfield Hills, MI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Where technology meets benefits - and the client experience gets better because of it.
Who We Are
Austin Benefits Group is a forward-thinking employee benefits firm that serves private and publicly traded companies with responsive, tech-enabled solutions. We're investing heavily in digital infrastructure - and the Digital Benefits Platform Engineer sits at the center of that evolution.
If you've got benefits administration experience and a passion for optimizing systems, building integrations, and making technology work harder for clients - we built this role for you.
The Opportunity
You'll own the digital layer of our client benefit experience: configuring and maintaining benefit websites, building payroll and carrier API integrations, and creating communications that help employees actually understand and appreciate their benefits. This is a technical, client-facing role with broad ownership and real visibility.
What You'll Do

  • Configure and maintain client benefit websites - benefit plan details, costs, documents, notifications, and videos
  • Build and manage payroll integrations with platforms like Paylocity, ADP, and Paycor
  • Establish and maintain carrier API integrations, updating configurations at each client renewal
  • Develop and update the Austin internal system for each client through their renewal cycle
  • Create modern, clear employee communications that simplify onboarding and offboarding
  • Prepare paper enrollment documentation for clients not yet on online platforms
  • Conduct system audits to verify calculations match carrier contract provisions and resolve discrepancies
  • Oversee changes and updates within client online enrollment platforms, identifying challenges proactively
  • Follow and maintain the Austin Navigator renewal process for all applicable clients
  • Collaborate with Client Experience and Analytics teams and maintain strong vendor relationships
What You Bring
  • Proficiency in Microsoft Office Suite including Word, Excel, Publisher, and PowerPoint
  • Strong analytical skills - you spot discrepancies before they become problems
  • Excellent written and verbal communication skills for both technical and non-technical audiences
  • Bachelor's degree preferred; 2+ years in a benefits admin role accepted in lieu of degree

Why Austin Benefits Group?
Tech-Forward Firm
We're investing in digital infrastructure and you'll help shape how it grows.
Cross-Team Collaboration
You'll work alongside Client Experience, Analytics, and carrier partners.
Grow With Us
This role has room to evolve as our digital capabilities expand.
Compensation & Benefits
We believe great people deserve great rewards. Here's what comes with joining Austin Benefits Group:
Competitive Salary
A strong base that reflects your experience and the value you bring to the team.
Unmatched Employee Benefits
Best-in-class health, dental, and vision coverage with high employer contributions. We don't just sell great benefits - we live them.
Generous 401(k) Match
An extremely competitive employer match so you can build real long-term wealth, not just a paycheck.
Summer Fridays
Early dismissal on Fridays during summer months. You've earned it.
Remote Fridays
Work from home every Friday, year-round. We trust you to get the job done.
Competitive PTO
A generous paid time off policy that lets you actually recharge - not just accrue days you never use.
Paid Holidays
A robust holiday schedule so you can be present for the moments that matter most.
Family Event Time Off
Life's biggest moments shouldn't require a negotiation. Dedicated time off for the events that matter most.
Volunteer Time Off
We're proud community advocates. Paid volunteer time off so you can give back to the causes you care about.
Professional Development
Sponsored education, industry seminars, and ongoing training to keep your career moving forward.
License Support
Full support for obtaining and retaining your insurance license - costs covered, resources provided.
Ready to make your move?
Apply today and let's talk about what's possible at Austin Benefits Group.

Apply