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Navigator Jobs in Michigan (NOW HIRING)

Goodwill SWMI

Career Navigator

Kalamazoo, MI · On-site

$20.25/hr

Career Navigator Classification: Non-Exempt, Full Time Supervised By : Vice President of Mission Services Supervises: Does not supervise others May be responsible for coordinating and supervising ...

EPIC Health Systems

Health Navigator

Southfield, MI · On-site

$19.25 - $24.75/hr

As a Health Navigator, you'll work closely with patients to understand their individual needs, identify potential barriers to care, and develop personalized care plans. You'll also help patients ...

McLaren

Nurse Navigator - Oncology

Flint, MI · On-site

Nurse Navigator facilitates all stages of the patient referral process. Works in direct coordination and cooperation with referring physicians, specialists, and self-referring patients. The Nurse ...

McLaren Flint

Nurse Navigator - Oncology

Flint, MI

Nurse Navigator facilitates all stages of the patient referral process. Works in direct coordination and cooperation with referring physicians, specialists, and self-referring patients. The Nurse ...

Trinity Health

Nurse Navigator

Muskegon, MI · On-site

The Nurse Navigator is a key member of the multidisciplinary team functioning as an advocate, educator and facilitator of care. Responsible for ensuring all referred patients receive quality and ...

Trinity Health

Nurse Navigator

Muskegon, MI · On-site

The Nurse Navigator is a key member of the multidisciplinary team functioning as an advocate, educator and facilitator of care. Responsible for ensuring all referred patients receive quality and ...

Pinnacle Fertility

Patient Navigator

Bloomfield, MI · On-site

$22 - $26/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

Trinity Health

Nurse Navigator

Muskegon, MI · On-site

Posting The Nurse Navigator is a key member of the multidisciplinary team functioning as an advocate, educator and facilitator of care. Responsible for ensuring all referred patients receive quality ...

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All JobsNavigator JobsNavigator Jobs in Michigan

Navigator information

See Michigan salary details

$11

$19

$29

How much do navigator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for navigator in Michigan is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Navigator, and why are they important?

To thrive as a Navigator, you need a strong background in navigation principles, geography, and mathematics, often supported by relevant certifications or maritime/aviation training. Familiarity with GPS, radar systems, electronic chart display and information systems (ECDIS), and traditional navigation tools is required. Excellent attention to detail, problem-solving abilities, and clear communication are essential soft skills. These skills are crucial for ensuring accurate route planning, maintaining safety, and facilitating effective coordination in dynamic environments.

What are Navigators?

Navigators are professionals who guide individuals or organizations through complex processes, systems, or environments. Their roles can vary widely depending on the industry; for example, in healthcare, a navigator helps patients understand their treatment options and coordinate care, while in maritime or aviation fields, a navigator directs the course of a vessel or aircraft. Navigators must possess excellent problem-solving skills, attention to detail, and strong communication abilities. Their primary goal is to ensure safe, efficient, and successful outcomes for those they assist.

How do Medicare navigators get paid?

Medicare navigators are typically paid through federal grants provided by the Centers for Medicare & Medicaid Services (CMS). Their compensation can include salaries, stipends, or hourly wages, and they often work for government agencies or nonprofit organizations to assist beneficiaries with enrollment and plan choices.

What is a career navigator job?

A career navigator helps individuals explore career options, find employment opportunities, and access resources such as training or education. They often work in educational or community settings, providing guidance, counseling, and support to improve employment outcomes.

What is the job of a navigator?

A navigator is responsible for determining and directing the course of a vehicle, vessel, or aircraft using maps, charts, GPS, and other tools. They plan routes, monitor progress, and ensure safe travel, often requiring knowledge of navigation techniques and relevant certifications. The role is common in maritime, aviation, and outdoor adventure contexts.

What qualifications do I need to be a care navigator?

To become a care navigator, candidates typically need a high school diploma or equivalent, along with experience in healthcare, social services, or case management. Relevant skills include strong communication, organization, and knowledge of healthcare systems, and some roles may require certifications such as Certified Case Manager (CCM) or similar credentials.

What is the difference between Navigator vs Guide?

AspectNavigatorGuide
CredentialsTypically no formal certifications requiredOften requires certifications or training in specific fields
Work EnvironmentNavigation in transportation, maritime, or outdoor settingsProviding directions or instructions in various contexts
Industry UsageUsed in transportation, shipping, outdoor activitiesUsed in tourism, education, consulting
Search/Comparison IntentUnderstanding navigation roles and skillsUnderstanding guiding roles and responsibilities

While both Navigators and Guides assist others in reaching destinations or goals, Navigators primarily focus on charting courses and using tools to find paths, often in transportation or maritime contexts. Guides, on the other hand, provide direct instructions and support in various settings like tourism or education. The key difference lies in their roles: Navigators plan routes, whereas Guides lead or instruct along the way.

What are some common challenges Navigators face when supporting clients through complex systems?

Navigators often encounter challenges such as helping clients understand intricate procedures, managing large caseloads, and addressing barriers like language or technology gaps. They must stay updated on changing policies while providing personalized support, which can be demanding. Collaboration with other professionals, such as social workers or healthcare providers, is key to ensuring clients receive comprehensive assistance. Effective communication and problem-solving skills are essential for Navigators to successfully guide individuals through these processes.

What Are Navigator Jobs?

Navigator jobs are primarily available in the public health industry. As a navigator at a medical facility, your main duties involve helping patients and their families through the complicated healthcare system. You act as a patient advocate, sometimes serving as a liaison between the patient and the patient care team, and other times working with families on insurance coverage. There are also navigator positions on aircraft, ships, and in the transportation industry, but these are less common. In this career, your responsibilities include the planning, positioning, and directional details of a trip. Although qualifications to become a navigator vary depending on the employer and industry, you typically need strong critical thinking and organizational skills, as well as attention to detail.

More about Navigator jobs
What are the most commonly searched types of Navigator jobs in Michigan? The most popular types of Navigator jobs in Michigan are:
What are popular job titles related to Navigator jobs in Michigan? For Navigator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Navigator jobs in Michigan look for? The top searched job categories for Navigator jobs in Michigan are:
What cities in Michigan are hiring for Navigator jobs? Cities in Michigan with the most Navigator job openings:
What are popular job titles related to Navigator jobs in MI? For Navigator jobs in MI, the most frequently searched job titles are:
Navigator jobs near you
Infographic showing various Navigator job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,544 per year, or $20 per hour.

Career Navigator

Goodwill SWMI

Kalamazoo, MI • On-site

$20.25/hr

Full-time

Posted 16 days ago

Job description

Goodwill Industries of Southwestern Michigan
Position Title: Career Navigator
Classification: Non-Exempt, Full Time
Supervised By: Vice President of Mission Services
Supervises: Does not supervise others
May be responsible for coordinating and supervising activities of participants, interns, work study students or volunteers assigned to Employment programs
WHY WORK FOR GOODWILL?
Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.
ABOUT OUR ORGANIZATION
Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live.
Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.
Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.org
JOB DESCRIPTION
NOTE: Grants support this position. This position's establishment and continuance may be dependent upon on-going grant funding.
General Responsibilities:
The Career Navigator plays a vital role in helping individuals set and achieve workforce development and education goals across southwestern Michigan, including Allegan, Berrien, Cass, Kalamazoo, St. Joseph, and Van Buren counties. They cultivate and maintain relationships with community partners to identify programming opportunities, assist in program development, and maximize available resources to positively impact individuals throughout the region. The Career Navigator is a champion for people's potential, walking alongside community members through our Opportunity Accelerator structure. They provide encouragement and support as individuals work toward their self-defined goals.
The Career Navigator collaborates with both internal (e.g., Goodwill team members) and external (e.g., Michigan Department of Health & Human Services (MDHHS), community colleges, etc.) partners to help participants set and achieve employment and education milestones. They take a person-in-context approach, ensuring individuals receive the customized support and resources they need to succeed. Recognizing that each person's journey is unique, the Career Navigator provides wraparound services tailored to each participant's needs.
This role serves a diverse population, including individuals with disabilities, those experiencing poverty, high school and post-secondary students, and other adults (18+) throughout the region.
The Career Navigator will know they are successful when participants set and achieve workforce and education goals, leading to living-wage employment and thriving communities. Their work centers on building and maintaining strong relationships with Goodwill teammates, participants, and community partners, while providing one-on-one support to those they serve.
Key Performance Indicators for the position include:
  • Individuals enrolled in programming
  • Individuals completing programming
  • Participants who set and achieve at least one employment or education goals
  • Participant/Counselor satisfaction scores

Essential functions include (but are not limited to):
  1. Assist with program development and implementation of career pathways for individuals using the Opportunity Accelerator framework.
  2. Guide individuals through the Opportunity Accelerator structure, providing encouragement and support as they pursue employment and education goals. Offer individualized coaching and resources to ensure participants receive wraparound support tailored to their unique needs.
  3. Assist participants in overcoming barriers to success, including access to education, job opportunities, and community resources.
  4. Support participants in setting and achieving workforce development and education milestones. Track participant progress and ensure they have the necessary tools to secure and retain employment.
  5. Develop and deliver work readiness classes and content to prepare participants for employment opportunities.
  6. Assist with the planning, coordination, and execution of summer work programs for youth and young adults.
  7. Cross-train in Vocational Rehabilitation (VR), providing back-up for work experiences, job placement and other services during busy seasons.
  8. Assist with grants as needed, including providing content, data or reviewing narrative.
  9. Establish and maintain positive working relationships with Goodwill teammates, participants, area employers, community partners and education institutions; work together to strengthen existing programming and identify opportunities for new endeavors.
  10. Keep up to date, accurate, comprehensive digital files; enter all data within seven days of service provision (e.g. into Efforts to Outcomes (ETO), Cognito, etc.)
  11. Perform other duties as assigned.

Required Knowledge, Skills and Abilities
  • Minimum of one year of experience working with individuals with disabilities.
  • Strong understanding of the culture of poverty and the challenges individuals face in achieving economic stability.
  • Previous case management experience preferred
  • Experience in career coaching, employment counseling, or workforce development is preferred
  • Ability to build positive ongoing relationships with Goodwill teammates, adults, youth, community partners and employers
  • Excellent professional presentation skills and appearance
  • Proficiency in Microsoft Office (Microsoft Word, PowerPoint, Excel and Outlook) or comparable software
  • Ability to work independently but also as a member of a collaborative team
  • Ability to make independent objective decisions
  • Possess superior organizational, clerical and communication skills
  • Previous case management experience preferred
  • Data collection and program development experience preferred

Education
High School Diploma/GED required; Bachelor's degree preferred but not required, preferably (but not limited to) social work, psychology, child development, education or human services
Physical Requirements
General office environment. Frequent local travel across southwestern Michigan (Allegan, Berrien, Cass, Kalamazoo, St. Joseph & Van Buren counties). Must possess valid driver's license and be eligible for insurance under Agency's commercial liability policy.
Other
Candidate must pass a pre-employment drug screen and a criminal background check related to safety and welfare of children and families.

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