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Case Consultant Jobs (NOW HIRING)

Richard Harris Law Firm

Case Consultant

Las Vegas, NV · On-site

The Case Consultant is a critical role; you will be the first impression of the firm to potential clients and play a vital role in providing our clients with excellent service. The position involves ...

Rutter Mills, LLP

Case Consultant

Norfolk, VA · On-site

$40K/yr

As the face and voice of Rutter Mills, Case Consultants create positive first impressions and support current and potential clients through the intake process with professionalism, empathy, and ...

Morgan & Morgan, P.A.

Case Consultant

Longwood, FL · On-site

$18/hr

As a Case Consultant, you will be the first voice our clients hear when they reach out for help - often in the midst of challenging and emotionally charged circumstances. You will provide reassurance ...

Morgan & Morgan, P.A.

Case Consultant

Longwood, FL · On-site

$18/hr

As a Case Consultant, you will be the first voice our clients hear when they reach out for help - often in the midst of challenging and emotionally charged circumstances. You will provide reassurance ...

Morgan & Morgan, P.A.

Case Consultant

Longwood, FL

$18/hr

As a Case Consultant, you will be the first voice our clients hear when they reach out for help - often in the midst of challenging and emotionally charged circumstances. You will provide reassurance ...

Richard Harris Law Firm

Case Consultant

Las Vegas, NV · On-site

The Case Consultant is a critical role; you will be the first impression of the firm to potential clients and play a vital role in providing our clients with excellent service. The position involves ...

Morgan & Morgan, P.A.

Case Consultant

Longwood, FL · On-site

$18/hr

As a Case Consultant, you will be the first voice our clients hear when they reach out for help - often in the midst of challenging and emotionally charged circumstances. You will provide reassurance ...

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Case Consultant information

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How much do case consultant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for case consultant in the United States is $31.53, according to ZipRecruiter salary data. Most workers in this role earn between $32.45 and $33.17 per hour, depending on experience, location, and employer.

What is a case consultant?

Case Consultants are professionals who provide expert advice and support in managing individual cases within various fields such as healthcare, legal, social services, or insurance. Their role typically involves assessing cases, coordinating resources, and making recommendations to ensure clients receive appropriate services or solutions. Case Consultants often act as liaisons between clients and organizations, helping to resolve complex issues and improve outcomes. They must possess strong analytical, communication, and problem-solving skills to effectively guide cases to resolution.

How does a case consultant typically collaborate with other professionals in managing client cases?

Case Consultants often work closely with interdisciplinary teams, including social workers, legal advisors, healthcare professionals, and external agencies. Their role involves coordinating information, providing expert recommendations, and ensuring that all parties are informed and aligned on case progress. Regular meetings, case conferences, and clear documentation are essential for seamless collaboration. This teamwork helps ensure comprehensive support for clients and contributes to more effective case outcomes.

What are the key skills and qualifications needed to thrive as a case consultant, and why are they important?

To thrive as a Case Consultant, you need expertise in case management, strong problem-solving abilities, and often a relevant degree in social work, psychology, or a related field. Familiarity with case management software, documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Excellent interpersonal skills, effective communication, and empathy enable you to build trust and advocate effectively for clients. These skills and qualifications are crucial for developing tailored solutions, ensuring compliance, and achieving positive outcomes for clients.

What is the difference between Case Consultant vs Social Worker?

AspectCase ConsultantSocial Worker
Required CredentialsTypically a bachelor's degree in social sciences, psychology, or related fields; certifications varyBachelor's or master's degree in social work (BSW or MSW); licensure often required
Work EnvironmentHealthcare facilities, legal settings, community organizationsHospitals, schools, government agencies, community centers
Employer & Industry UsageInsurance companies, legal firms, healthcare providersPublic and private social service agencies, hospitals
Common Search & Comparison IntentUnderstanding roles, qualifications, and job dutiesCareer paths, certification requirements, work settings

While both roles involve supporting individuals and families, a Case Consultant often focuses on advising clients within specific programs or legal contexts, whereas a Social Worker provides broader social services, counseling, and advocacy. The roles share similar educational backgrounds but differ in work settings and responsibilities.

How to become a case consultant?

To become a case consultant, typically a bachelor's degree in social work, psychology, or a related field is required. Relevant skills include strong communication, problem-solving, and analytical abilities, often complemented by experience in case management or social services. Certification or training in case management practices can enhance job prospects.

Is case management a stressful job?

Case consultants often work in high-pressure environments that require managing complex client needs and documentation, which can lead to stress. The job involves multitasking, meeting deadlines, and handling emotional situations, but stress levels vary based on workload, support systems, and individual resilience.

What cities are hiring for Case Consultant jobs?

Cities with the most Case Consultant job openings:

Who are the top companies hiring for Case Consultant jobs?

The top employers for Case Consultant jobs are:

Case Consultant jobs near you

Case Consultant

Las Vegas, NV • On-site

Richard Harris Law Firm
Law Firms • 51 - 200 employees
Learn more about Richard Harris Law Firmexternal

Full-time

Medical, Dental, Vision, Life

Re-posted 4 days ago

Job description

The Case Consultant is a critical role; you will be the first impression of the firm to potential clients and play a vital role in providing our clients with excellent service. The position involves responding to new client inquiries, assessing injury cases, responding to clients with empathy and compassion. A successful Case Consultant is comfortable asking challenging questions while displaying high levels of patience, common sense, and customer service while converting leads into clients.
Essential Functions:
  • Answer phone calls and emails in a polite and professional manner.
  • Accepts a broad range of customer service calls and assesses the information to make informed decisions for conversion.
  • Listen in order to provide detailed information about the services offered, addressing preliminary questions. Transfer calls as needed.
  • Enters information into the case management software.
  • Pursue signed retainers from qualified leads.
  • Schedules office appointments for clients and notifies departments or locations.
  • Makes recommendations for other case types that may benefit the current or potential client.
  • Must be open to any schedule, holiday rotation, and coverage for team members.
  • Other duties as assigned.

Requirements
Qualifications:
  • High School diploma or equivalent required.
  • Prior customer service and/or call center sales experience is preferred, 1-2 years.
  • Ability to type 40-50 words per minute.
  • Reliable and dependable in performing job-related tasks, finishing assigned projects, meeting deadlines, and appointments.
  • Must have strong time management skills.
  • Strong organizational and attention to detail skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and other relevant software.
  • Ability to work effectively both independently and as part of a team.

Physical Demands and Work Environment:
  • Occasionally/Frequently/Continually required to stand, walk, and sit.
  • Occasionally/Frequently/Continually required to lift/push/carry items less than 10 pounds/ up to 25 pounds.

Benefits
Our benefits options include:
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • STD
  • LTD
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Identity Theft Insurance

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