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Systems Navigator Jobs (NOW HIRING)

Patriot Enterprises LLC

$17.50 - $23.25/hr

Systems Navigators and ACS Compliance Specialists (SNACS) - Exceptional Family Member Program (EFMP) - Systems Navigator (SN) System Navigators are responsible for daily coordination to ensure the ...

Patriot Enterprises LLC

Systems Navigator (SN) - Hood, TX

TX · On-site

$17.50 - $23.25/hr

Systems Navigators and ACS Compliance Specialists (SNACS) - Exceptional Family Member Program (EFMP) - Systems Navigator (SN) System Navigators are responsible for daily coordination to ensure the ...

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How much do systems navigator jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for systems navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a systems navigator?

Systems Navigators are professionals who help individuals and families access and coordinate services within complex systems, such as healthcare, social services, education, or community resources. They guide clients through processes, connect them with appropriate resources, and help overcome barriers to care or support. Systems Navigators often work with vulnerable populations to ensure they receive the services they need, advocate on their behalf, and provide ongoing support throughout their journey.

How does a systems navigator typically collaborate with other professionals to support clients?

Systems Navigators often work closely with case managers, healthcare providers, social workers, and community agencies to ensure clients receive coordinated support. They facilitate communication between service providers, advocate for client needs, and help remove barriers to accessing resources. This collaborative approach allows Systems Navigators to develop comprehensive care plans and provide seamless transitions for individuals navigating complex systems.

What are the key skills and qualifications needed to thrive as a systems navigator, and why are they important?

To thrive as a Systems Navigator, you need a strong understanding of community resources, case management principles, and relevant healthcare or social services processes, often supported by a degree in social work, psychology, or a related field. Familiarity with client management software, documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Excellent interpersonal communication, problem-solving, and cultural competency are crucial soft skills for building trust and effectively guiding clients through complex systems. These skills are vital to ensure clients receive appropriate services, overcome barriers, and achieve positive outcomes.

What is the difference between Systems Navigator vs Systems Analyst?

AspectSystems NavigatorSystems Analyst
Required CredentialsTypically a bachelor's degree in IT, computer science, or related field; certifications like CompTIA or Cisco are commonBachelor's degree in IT, computer science, or related; certifications such as CBAP or PMI-PBA are beneficial
Work EnvironmentCollaborates with stakeholders to guide system implementation and integration; often involved in user trainingAnalyzes system requirements, designs solutions, and documents processes; works closely with developers and users
Employer & Industry UsageUsed across healthcare, government, and corporate sectors for system integration projectsCommon in IT consulting, software development, and enterprise IT departments

While both roles involve working with information systems, a Systems Navigator primarily focuses on guiding system integration and stakeholder collaboration, whereas a Systems Analyst concentrates on analyzing requirements and designing solutions. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

More about Systems Navigator jobs

What are popular job titles related to Systems Navigator jobs?

For Systems Navigator jobs, the most frequently searched job titles are:

Systems Navigator jobs near you
Infographic showing various Systems Navigator job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 10% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Systems Navigator (SN) - Hood, TX

On-site

Patriot Enterprises LLC
Business Management Consulting • 501 - 1,000 employees
Learn more about Patriot Enterprises LLCexternal

$17.50 - $23.25/hr

Full-time

Posted 4 days ago

Job description

The EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with special medical and/or education needs requiring specialized services. EFMP ensures that a family member's needs are considered during the military personnel assignment process so their needs can be considered during the military personnel assignment process.


Systems Navigators and ACS Compliance Specialists (SNACS) - Exceptional Family Member Program (EFMP) - Systems Navigator (SN)


System Navigators are responsible for daily coordination to ensure the facilitation of networking between Families who have special needs and the systems of required care. Duties of the position include intake interviews and documentation, identification needs assessment of the Family member, referrals, follow-up care and information, advocacy, and collaboration with providers in both the civilian and military community.


Job Duties

  • Provide home visits for the Soldier and or Family members to offer support as needed and/or requested.
  • Coordinate with Government agencies and civilian service providers to identify the availability of non-EFMP respite care resources.
  • Maintain an information catalog of national, state, and local networks and contacts with military and civilian service providers who offer assistance to families with special needs.
  • Coordinate a support group and/ or workshops monthly.
  • Present EFMP Systems Navigation briefings to provide Soldiers and Family members an overview of available EFMP related services.
  • Provide information and referral services to Families by identifying appropriate resources and helping them make an informed choice of services available.
  • Partners with Families to increase resilience, develop self-advocacy skills, and improve their ability to navigate systems effectively.
  • Manage the Soldiers and Family member records in accordance with all required Army and DoD regulations.
  • Facilitate warm hand off to the appropriate program personnel when transitions occur.
  • Collects and explores data for planning, reporting, and program improvement, completed monthly reports meeting program deadlines.
  • Implements policies, procedures, and practices that connect Families to support services.

Required Skills/Qualifications

  • Knowledge of human service principles and practices, individual Family needs and problems relative to case management.
  • Knowledge of military, state and Federal laws, policies, regulations, and practices regarding medical, educational, and Family support services.
  • Possess skill levels to provide professional non-clinical case management services, facilitating connections between Families who have special needs and the systems of required care.
  • Ability to effectively communicate and interact with others, both in person and/or by telephone to conduct business.
  • Level 1 Life Coach certified through Certified Life Coach Institute (Provided by Patriot).
  • Must be able to travel.
  • Experience with Microsoft Suite programs.
  • Must be legally authorized to work in the United States.
  • Must be able to pass a background check.

Required Education Level

  • Bachelor's degree in one of the following degree programs (social work, psychology; marriage, family, and child counseling; counseling or behavioral science; education; community health or public health).
  • Two years of experience in family related case management and/or social work.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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