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System Service Navigator Jobs (NOW HIRING)

NeuroNav

Service Navigator

San Diego, CA · Remote

$21 - $27.50/hr

Company Description What You'll Do As a Service Navigator, you will be responsible for guiding ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

CA · Remote

$20.25 - $26.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional Regional Center System * Person-Centered Thinking and/or Planning ...

NeuroNav

Service Navigator

American Canyon, CA · Remote

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

Pleasanton, CA · Remote

$22 - $29/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

American Canyon, CA · On-site +1

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional Regional Center System * Person-Centered Thinking and/or Planning ...

NeuroNav

Service Navigator

San Diego, CA · On-site +1

$21 - $27.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

San Diego, CA · On-site +1

$21 - $27.50/hr

Company Description What You'll Do As a Service Navigator, you will be responsible for guiding ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

American Canyon, CA · On-site +1

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

Oakland, CA · On-site +1

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

Los Angeles, CA · Remote

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

Los Angeles, CA · On-site +1

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

San Diego, CA · Remote

$21 - $27.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

Pleasanton, CA · On-site +1

$22 - $29/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

NeuroNav

Service Navigator

American Canyon, CA · Remote

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional Regional Center System * Person-Centered Thinking and/or Planning ...

NeuroNav

Service Navigator

Oakland, CA · Remote

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Advocacy within the Traditional System * Person-Centered Thinking, Planning, and/or Practices

Andwell Health Partners

Be Seen First

Patient Service Navigator (3975)

Presque Isle, ME · On-site

$17.95 - $23.93/hr

Patient Service Navigator Work Setting: Office, In-Person Salary Range $17.95 - $23.93 Hourly About ... Develop and maintain accurate systems to ensure timely coordination of all multi-discipline ...

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System Service Navigator information

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How much do system service navigator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for system service navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are popular job titles related to System Service Navigator jobs?

For System Service Navigator jobs, the most frequently searched job titles are:

Infographic showing various System Service Navigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Service Navigator - State Service Center

Smyrna, DE • On-site

Goodwill of Delaware and Delaware County
Non-Profits • 51 - 200 employees
Learn more about Goodwill of Delaware and Delaware Countyexternal

$17.25 - $22.75/hr

Full-time

Re-posted 23 days ago

Key responsibilities

  • Transport clients to and from essential services such as TANF, SNAP, Medicaid, and other community resources.

  • Greet clients, guide them through check-in procedures, and assess their needs using knowledge of division programs and community resources.

  • Oversee lobby operations, manage kiosks, and maintain a welcoming environment for clients.

Job description

NOW HIRING
 
Service Navigator
Smyrna State Service Center – Delaware Division of Social Services
Smyrna, DE •   Full-Time • Monday – Friday, 8:00 AM – 5:00 PM
Do you have a genuine passion for people — a deep commitment to showing up for others, especially those facing life’s hardest moments? Are you driven by the belief that every person deserves to be treated with dignity and care? The Smyrna State Service Center is looking for a Service Navigator who brings both heart and skill to this essential role — connecting Delaware residents with the programs and community resources they need to move forward.
What You’ll Do
  • Safely transport clients to and from essential services including TANF, SNAP, Medicaid, POC Childcare Assistance, food banks, and caseworker appointments — a valid driver’s license and clean driving record are required for this role.
  • Serve as the first point of contact, greeting clients warmly and guiding them through the check-in kiosk process in State Service Center lobbies.
  • Triage and assess client needs using in-depth knowledge of the division’s programs and community resources.
  • Provide referrals to appropriate agencies and community assistance programs based on each client’s situation.
  • Oversee daily lobby operations including kiosk management, waiting room environment, and informational materials.
  • Apply trauma-informed practices and de-escalation techniques when engaging with clients in high-stress situations.
  • Maintain accurate client data entry through kiosks and digital systems; prepare reports and records for leadership.
  • Coordinate with State Service Center staff to ensure seamless, client-centered service delivery.
  • Assess needs for language access and accessibility support for all clients.
  • Administer client satisfaction surveys and identify community partners to expand available support.
What We’re Looking For
  • 3 years of experience in customer service, retail, or direct service delivery — including greeting clients, assessing needs, and managing conflict.
  • Valid driver’s license with a clean driving record (required — transporting clients is a core function of this role).
  • 3 years of experience using web-based applications and digital platforms.
  • 1 year of experience in de-escalation and conflict management in a service setting.
  • 6 months of experience using a data system for entering, updating, and reporting on client records.
  • Ability to practice trauma-informed approaches and demonstrate cultural competence.
  • Knowledge of State Service Center programs, benefits programs, and community resources.
  • Experience (lived or professional) working with underserved communities and diverse individuals.
  • Strong communication skills — both written and verbal — with the ability to provide clear guidance under pressure.
Why This Role Matters
As a Service Navigator, you are far more than a point of contact — you are often the first compassionate face a struggling family sees. Your work directly shapes whether someone walks away feeling seen and supported, or lost and discouraged. If you believe in the dignity of every person and want your daily work to reflect that belief, this role was made for you.
 Location
Smyrna, DE
 Organization
Delaware DSS / FSS
 Requirement
Valid License + Clean Record
 Schedule
Mon–Fri, 8AM–5PM
 
This is a long-term temporary assignment through Goodwill Staffing Services.