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Virtual Care Navigator Jobs (NOW HIRING)

Seamless Assist

Remote Care Navigator

$21 - $24/hr

... virtual Care Navigators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart failure (CHF). This is a non-clinical (non-licensed) role ...

Lifepoint Health

Care Navigator

Brentwood, TN

$19.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

More about our team The Care Navigator and Community Navigator roles work collaboratively within ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Care Navigator

Brentwood, TN · On-site

$19.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

More about our team The Care Navigator and Community Navigator roles work collaboratively within ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

myLaurel

Care Navigator, Level 1

$22/hr

Care Navigator, Level 1 Job Type: Full-Time Location: Fully Remote (U.S.) Reports To: Care ... Coordinate and schedule in-home and virtual care visits efficiently and accurately. * Patient ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Care Navigator, Level 1 Job Type: Full-Time Location: Fully Remote (U.S.) Reports To: Care ... Coordinate and schedule in-home and virtual care visits efficiently and accurately. * Patient ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Care Navigator, Level 1 Job Type: Full-Time Location: Fully Remote (U.S.) Reports To: Care ... Coordinate and schedule in-home and virtual care visits efficiently and accurately. * Patient ...

myLaurel

Care Navigator, Level 1

Seattle, WA · On-site +1

$22/hr

Care Navigator, Level 1 Job Type: Full-Time Location: Fully Remote (U.S.) Reports To: Care ... Coordinate and schedule in-home and virtual care visits efficiently and accurately. * Patient ...

LED FastStart

SSVF Healthcare Navigator

New Orleans, LA · On-site

$19.25 - $25/hr

An assessment may be accomplished through virtual technology. Healthcare Team and Veteran Communication. The SSVF Healthcare Navigator work closely with Veterans to assist them in communicating their ...

Seamless Assist

Remote Care Navigator

Dallas, TX

$21 - $24/hr

... virtual Care Navigators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart failure (CHF). This is a non-clinical (non-licensed) role ...

Positive Care

HealthCare Navigator

Stockbridge, GA

$18 - $23/hr

The Health Care Navigator provides health care navigation, care coordination, participant education ... Services may be provided in office, community, residential, field-based, and virtual settings.

Seamless Assist

Remote Care Navigator

Dallas, TX

$21 - $24/hr

... virtual Care Navigators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart failure (CHF). This is a non-clinical (non-licensed) role ...

Positive Care

HealthCare Navigator

Stockbridge, GA · On-site

$18 - $23/hr

The Health Care Navigator provides health care navigation, care coordination, participant education ... Services may be provided in office, community, residential, field-based, and virtual settings.

AllyAlign Health

Care Navigator

$21.50 - $27.75/hr

Curana Health Care Navigator At Curana Health, we're on a mission to radically improve the health ... virtual platforms. Essential Duties & Responsibilities Patient Support * Address patient and ...

Universal Health Services

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Stepdown Navigator Stepdown Navigator Compass Intervention Center has been providing psychiatric ... Residential treatment, virtual programs, intensive outpatient and partial hospitalization services ...

Alan B. Miller Medical Center

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Residential treatment, virtual programs, intensive outpatient, and partial hospitalization services ... care to adolescents. The Stepdown Navigator serves as the primary liaison between the hospital ...

MASTERCARE

Care Manager/ Care Navigator

San Francisco, CA · On-site

$33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking caring and dedicated Care Navigators to join our team of talented care professionals ... Conduct in-home and virtual patient appointments as required. * Responsive and dedicated to ...

NEW JERSEY HOSPITAL ASSOCIATION GROUP

Healthcare Navigator

Princeton, NJ · On-site

$22.25 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... healthcare coverage with financial assistance. The Navigator works in community-based settings ... Essential Job Functions : · Participates in relevant trainings (in-person or virtual) such as ...

New

Wellington Regional Medical Center

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Residential treatment, virtual programs, intensive outpatient, and partial hospitalization services ... care to adolescents. The Stepdown Navigator serves as the primary liaison between the hospital ...

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Virtual Care Navigator information

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How much do virtual care navigator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual care navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

What is a virtual care navigator?

Virtual Care Navigators are healthcare professionals who assist patients with accessing and navigating telehealth services. They help patients schedule virtual appointments, troubleshoot technology issues, and understand their care plans. By serving as a liaison between patients and healthcare providers, Virtual Care Navigators ensure that individuals receive the care they need in a convenient and accessible manner. Their support is especially valuable for patients who may be unfamiliar with digital health tools or have complex healthcare needs.

How does a virtual care navigator collaborate with healthcare providers and patients?

Virtual Care Navigators act as a crucial bridge between patients and healthcare providers, often coordinating appointments, facilitating communication, and ensuring that patients understand their care plans. They regularly interact with physicians, nurses, and administrative staff to manage follow-ups and address patient concerns promptly. Navigators must balance empathy with organizational skills, as they often help troubleshoot digital health platforms and address barriers to virtual care. Effective collaboration helps minimize gaps in care, leading to better patient outcomes and satisfaction.

What are the key skills and qualifications needed to thrive as a virtual care navigator?

To thrive as a Virtual Care Navigator, you need a background in healthcare support, patient navigation, and strong organizational skills, often supported by a relevant associate’s or bachelor’s degree. Familiarity with telehealth platforms, EHR systems, and patient scheduling software is typically required. Outstanding communication, empathy, and problem-solving abilities set top performers apart in this role. These skills are crucial for ensuring patients receive timely, effective care coordination and support in virtual healthcare environments.

What is the difference between Virtual Care Navigator vs Virtual Care Coordinator?

AspectVirtual Care NavigatorVirtual Care Coordinator
CredentialsTypically requires healthcare-related certifications or experienceOften requires healthcare or administrative certifications
Work EnvironmentRemote or telehealth settings, interacting directly with patientsRemote or clinic-based, coordinating care plans and services
Employer & IndustryHospitals, clinics, telehealth companiesHealthcare providers, insurance companies, telehealth services
Search & Comparison IntentUnderstanding roles in telehealth, patient navigationCare coordination, patient management roles

The Virtual Care Navigator primarily focuses on guiding patients through healthcare services remotely, often requiring healthcare experience. In contrast, the Virtual Care Coordinator manages care plans and coordinates services, with overlapping skills but different primary responsibilities. Both roles are vital in telehealth environments, but they serve distinct functions in patient care delivery.

More about Virtual Care Navigator jobs

What cities are hiring for Virtual Care Navigator jobs?

Cities with the most Virtual Care Navigator job openings:

What are the most commonly searched types of Care Navigator jobs?

The most popular types of Care Navigator jobs are:

What states have the most Virtual Care Navigator jobs?

States with the most job openings for Virtual Care Navigator jobs include:

What job categories do people searching Virtual Care Navigator jobs look for?

The top searched job categories for Virtual Care Navigator jobs are:

Virtual Care Navigator jobs near you
Infographic showing various Virtual Care Navigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.

Remote Care Navigator

Seamless Assist

Remote

$21 - $24/hr

Other

Posted 14 days ago

Job description

About the job Remote Care Navigator
REMOTE CARE NAVIGATOR - CARDIAC
Sector
Healthcare - Cardiac Care Coordination
Reports To
RN Care Manager / Clinical Supervisor
Type
Full-Time • 40 hours/week
Schedule
Monday-Friday • Weekends - Flexible business hours (US hours, CST/PST overlap required)
Rate
$21-$24 USD/hour (based on experience)
Contract
W-2
Location
100% Remote - US only (Dallas/Fort Worth area preferred)
Tools
EHR platforms, care management software, population health dashboards, CMS documentation tools
Role Overview
Our client - a cardiac care management MSO - is hiring full-time virtual Care Navigators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart failure (CHF). This is a non-clinical (non-licensed) role focused on telephonic patient outreach, care plan support, CMS-compliant documentation, and coordination across the care team. The Care Navigator works under the supervision of RN Care Managers, escalating all clinical concerns appropriately. This role plays a critical part in reducing avoidable hospitalizations and supporting patient self-management over the long term.
Key Responsibilities

  • Conduct structured telephonic outreach to CHF and complex cardiac patients
  • Maintain an assigned patient caseload using risk stratification to prioritize outreach
  • Complete initial assessments and follow-ups covering symptoms, medications, psychosocial status, and SDOH barriers
  • Support Transitional Care Management (TCM) follow-up within 48 hours post-discharge - medication reconciliation, red-flag symptom screening, appointment scheduling
  • Provide patient education on CHF self-management and evidence-based strategies
  • Monitor for signs of worsening conditions or care gaps and escalate to supervising RN
  • Review and act on population health dashboards to address care gaps (wellness visits, labs, symptom monitoring)
  • Document time, interventions, care plans, and patient goals per CMS billing standards
  • Maintain proactive communication with RN Care Managers, cardiologists, and PCP offices
  • Clinical assessment or medical diagnosis
  • Medication prescribing or adjustments
  • Interpretation of labs, imaging, or EKGs
  • Clinical triage or emergency response
  • In-person or home visit patient contact
  • Billing or coding beyond required time-based documentation
Scope Limitations - This Role Does NOT Include
  • Clinical assessment or medical diagnosis
  • Medication prescribing or adjustments
  • Interpretation of labs, imaging, or EKGs
  • Clinical triage or emergency response
  • In-person or home visit patient contact
  • Billing or coding beyond required time-based documentation
Experience & Skills
Required:
  • Active Medical Assistant (MA) certification or equivalent clinical credential (CNA, EMT, CHW with relevant experience)
  • Minimum 2 years of experience in care coordination, case management, or ambulatory care
  • Familiarity with CMS PCM, CCM, and/or TCM program requirements and documentation standards
  • Technologically proficient with care coordination software and/or EHRs
  • AI fluency - actively uses AI tools to work faster and more efficiently.
  • Must be based in and authorized to work in the United States - time zone compatibility required (US business hours, CST/PST overlap)
  • Exceptional written and verbal communication in English; strong phone presence assessed at screening
Preferred:
  • Knowledge of cardiac conditions - especially heart failure and associated comorbidities
  • Bilingual - Spanish/English (not a must)

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