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Virtual Care Navigator Jobs (NOW HIRING)

Priority OnDemand

Care Navigator

Augusta, GA · On-site

$18.25 - $23.50/hr

Primary Purpose The Care Navigator serves as a critical link between patients, emergency responders ... virtual visits * Coordinate timely follow-ups (including within 24 hours for TOC) and schedule ...

PRIORITY ONDEMAND

Care Navigator

Augusta, GA · Remote

$18.25 - $23.50/hr

Primary Purpose The Care Navigator serves as a critical link between patients, emergency responders ... virtual visits * Coordinate timely followups (including within 24 hours for TOC) and schedule ...

Blackbird Health

Care Navigator

Brunswick, MD

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Frederick, MD

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Walkersville, MD · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

CP Unlimited

Social Care Navigator

Manhattan, NY · On-site

$23 - $29.50/hr

Constructive Partnerships Unlimited is hiring Social Care Navigators to improve the health of ... via virtual platforms such as Zoom LICENSE/CERTIFICATION: Child abuse certification WORK ...

Otterbein Senior Life

Health Care Navigator

Toledo, OH

$20.75 - $26.50/hr

SUMMARY The role of the Health Care Navigator is to drive post-acute and long-stay census results ... Ability to create and execute creative approaches to virtual marketing * Independently manage ...

Otterbein SeniorLife

Health Care Navigator

Toledo, OH

$20.75 - $26.50/hr

SUMMARY The role of the Health Care Navigator is to drive post-acute and long-stay census results ... Ability to create and execute creative approaches to virtual marketing * Independently manage ...

Otterbein SeniorLife

Health Care Navigator

Toledo, OH · On-site

$20.75 - $26.50/hr

SUMMARY The role of the Health Care Navigator is to drive post-acute and long-stay census results ... Ability to create and execute creative approaches to virtual marketing * Independently manage ...

Otterbein SeniorLife

Health Care Navigator

Toledo, OH · On-site

$20.75 - $26.50/hr

SUMMARY The role of the Health Care Navigator is to drive post-acute and long-stay census results ... Ability to create and execute creative approaches to virtual marketing * Independently manage ...

Premise Health

Field Care Navigator

Las Vegas, NV · On-site

$20.25 - $26/hr

As a Full Time Field Care Navigator, you'll provide care to client employees and their dependents ... to virtual primary care and virtual behavioral health at no cost for team members and their ...

Methodist Health System

Care Transition Navigator

Dallas, TX · On-site

$20.75 - $26.75/hr

Job Purpose * The Care Transitions Navigator will coordinate activities that promote quality ... care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only ...

Epicured, Inc.

Social Care Navigator (Hybrid)

New York, NY · Hybrid

$20 - $22/hr

Role Overview Epicured is seeking Social Care Navigators (Hybrid) to support our expanding New York ... Manage inbound and outbound member communications within a virtual Five9 contact center environment ...

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Virtual Care Navigator information

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How much do virtual care navigator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for virtual care navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

How does a Virtual Care Navigator typically collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Care Navigators act as a crucial bridge between patients and healthcare providers, often coordinating appointments, facilitating communication, and ensuring that patients understand their care plans. They regularly interact with physicians, nurses, and administrative staff to manage follow-ups and address patient concerns promptly. Navigators must balance empathy with organizational skills, as they often help troubleshoot digital health platforms and address barriers to virtual care. Effective collaboration helps minimize gaps in care, leading to better patient outcomes and satisfaction.

What are Virtual Care Navigators?

Virtual Care Navigators are healthcare professionals who assist patients with accessing and navigating telehealth services. They help patients schedule virtual appointments, troubleshoot technology issues, and understand their care plans. By serving as a liaison between patients and healthcare providers, Virtual Care Navigators ensure that individuals receive the care they need in a convenient and accessible manner. Their support is especially valuable for patients who may be unfamiliar with digital health tools or have complex healthcare needs.

What are the key skills and qualifications needed to thrive as a Virtual Care Navigator, and why are they important?

To thrive as a Virtual Care Navigator, you need a background in healthcare support, patient navigation, and strong organizational skills, often supported by a relevant associate’s or bachelor’s degree. Familiarity with telehealth platforms, EHR systems, and patient scheduling software is typically required. Outstanding communication, empathy, and problem-solving abilities set top performers apart in this role. These skills are crucial for ensuring patients receive timely, effective care coordination and support in virtual healthcare environments.

How can I make 2000 a week working from home?

A Virtual Care Navigator can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, healthcare knowledge, and familiarity with telehealth platforms. Increasing earnings may involve taking on additional shifts, specializing in high-demand areas, or gaining certifications to qualify for higher-paying roles. Flexibility and experience in remote healthcare settings are key factors in reaching this income level.

What is the difference between Virtual Care Navigator vs Virtual Care Coordinator?

AspectVirtual Care NavigatorVirtual Care Coordinator
CredentialsTypically requires healthcare-related certifications or experienceOften requires healthcare or administrative certifications
Work EnvironmentRemote or telehealth settings, interacting directly with patientsRemote or clinic-based, coordinating care plans and services
Employer & IndustryHospitals, clinics, telehealth companiesHealthcare providers, insurance companies, telehealth services
Search & Comparison IntentUnderstanding roles in telehealth, patient navigationCare coordination, patient management roles

The Virtual Care Navigator primarily focuses on guiding patients through healthcare services remotely, often requiring healthcare experience. In contrast, the Virtual Care Coordinator manages care plans and coordinates services, with overlapping skills but different primary responsibilities. Both roles are vital in telehealth environments, but they serve distinct functions in patient care delivery.

What qualifications do I need to be a care navigator?

To become a Virtual Care Navigator, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or healthcare-related certifications. Strong communication skills, familiarity with healthcare systems, and experience with electronic health records or telehealth platforms are often required. Relevant certifications, such as Certified Patient Navigator or similar, can enhance job prospects.

What job makes $10,000 a month without a degree?

A Virtual Care Navigator can potentially earn $10,000 a month through experience, specialized skills, and working in high-demand healthcare settings. These roles often require strong communication, healthcare knowledge, and certification but typically do not require a traditional college degree. Earnings vary based on location, employer, and individual expertise.

What is a virtual care navigator?

A virtual care navigator is a healthcare professional who helps patients access and coordinate virtual healthcare services, such as telemedicine appointments and digital health tools. They assist with scheduling, technical support, and understanding treatment options, often working remotely and requiring strong communication skills and knowledge of healthcare systems.
More about Virtual Care Navigator jobs
What cities are hiring for Virtual Care Navigator jobs? Cities with the most Virtual Care Navigator job openings:
What are the most commonly searched types of Care Navigator jobs? The most popular types of Care Navigator jobs are:
What states have the most Virtual Care Navigator jobs? States with the most job openings for Virtual Care Navigator jobs include:
What job categories do people searching Virtual Care Navigator jobs look for? The top searched job categories for Virtual Care Navigator jobs are:
Virtual Care Navigator jobs near you
Infographic showing various Virtual Care Navigator job openings in the United States as of June 2026, with employment types broken down into 17% As Needed, 75% Full Time, and 8% Part Time. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.
Care Navigator

Care Navigator

Priority OnDemand

Augusta, GA • On-site

$18.25 - $23.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Primary Purpose
The Care Navigator serves as a critical link between patients, emergency responders, and clinical teams by coordinating telehealth visits and supporting patient engagement activities. This role ensures timely care delivery and enhances patient experience through proactive communication and scheduling. This fully remote role supports readmission avoidance, care continuity, and patient stabilization across Georgia.
Scope Statement
Facilitates real-time telehealth between EMS crews and our medical group and drives patient engagement and scheduling for OnDemand Visit programs to improve access, experience, and gap closure.
Key Responsibilities
Telehealth Facilitation
  • Coordinate and facilitate telehealth visits between EMS crews and medical group professionals on low-acuity 911 calls
  • Operate video visit equipment and manage related documentation

Patient Engagement & Care Coordination
  • Conduct proactive outreach during after-hours and weekends to educate patients on ODV services, address barriers, and convert calls into scheduled in-home or virtual visits
  • Coordinate timely follow-ups (including within 24 hours for TOC) and schedule visits with ODV clinicians using structured engagement methods such as motivational interviewing and

objection handling
  • Identify patients needing additional support and escalate appropriately to care coordinators, social workers, or community health workers

Program Alignment & Quality
  • Support ODV programs (Pathways℠, CareLINC℠, Guide℠) to reduce avoidable ER visits and improve gap closure
  • Conduct patient satisfaction surveys and other engagement activities as assigned

Compliance & Training
  • Accurately document all patient interactions in the appropriate system(s) of record while maintaining confidentiality and adhering to HIPAA and organizational compliance standards
  • Maintain up-to-date knowledge of ODV services, health-plan programs, workflows, and local resources to ensure accurate guidance and seamless care transitions across clinicians, EMS, and internal teams
  • Meet or exceed performance expectations, including contact, conversion/scheduling, visit completion, and quality metrics

Qualifications
  • High school diploma or equivalent
  • Preferred EMS/nursing certification
  • Preferred 1+ years of experience in healthcare, telehealth, or patient coordination/scheduling
  • Strong technical skills with ability to troubleshoot video and communication systems
  • Excellent verbal and written communication skills
  • Ability to work and multitask in a fast-paced environment
  • Strong problem-solving skills

Special Requirements
  • Ability to work 12-hour shifts on a 2/3/2 rotating schedule, including nights, weekends, and holidays
  • Must be available for after-hours OnDemand Visit patient engagement responsibilities (5 PM-8 PM) and weekends as part of rostered shift
  • Physical demands include sitting for extended periods and operating computer/video equipment

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