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Virtual Care Navigator Jobs (NOW HIRING)

Blackbird Health

Care Navigator

Walkersville, MD

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Vienna, VA

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

New

Blackbird Health

Care Navigator

Sterling, VA

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

New

Blackbird Health

Care Navigator

Frederick, MD

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Brunswick, MD

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Pittsburgh, PA · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Frederick, MD · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

UHS

CARE NAVIGATOR

Madera, CA · On-site

$27 - $37/hr

The Step-Down Navigator of the Intensive Outpatient Program (IOP) is accountable for coordinating ... virtual programming options and potential start-dates. * Telephone screening of all inquiry calls ...

Otterbein SeniorLife

Health Care Navigator

Toledo, OH · On-site

$20.75 - $26.50/hr

SUMMARY The role of the Health Care Navigator is to drive post-acute and long-stay census results ... Ability to create and execute creative approaches to virtual marketing * Independently manage ...

CP Unlimited

Social Care Navigator

Manhattan, NY · On-site

$23 - $29.50/hr

Constructive Partnerships Unlimited is hiring Social Care Navigators to improve the health of ... via virtual platforms such as Zoom LICENSE/CERTIFICATION: Child abuse certification WORK ...

Otterbein SeniorLife

Health Care Navigator

Toledo, OH · On-site

$20.75 - $26.50/hr

SUMMARY The role of the Health Care Navigator is to drive post-acute and long-stay census results ... Ability to create and execute creative approaches to virtual marketing * Independently manage ...

Otterbein SeniorLife

Health Care Navigator

Toledo, OH

$20.75 - $26.50/hr

SUMMARY The role of the Health Care Navigator is to drive post-acute and long-stay census results ... Ability to create and execute creative approaches to virtual marketing * Independently manage ...

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Virtual Care Navigator information

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How much do virtual care navigator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for virtual care navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

How does a Virtual Care Navigator typically collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Care Navigators act as a crucial bridge between patients and healthcare providers, often coordinating appointments, facilitating communication, and ensuring that patients understand their care plans. They regularly interact with physicians, nurses, and administrative staff to manage follow-ups and address patient concerns promptly. Navigators must balance empathy with organizational skills, as they often help troubleshoot digital health platforms and address barriers to virtual care. Effective collaboration helps minimize gaps in care, leading to better patient outcomes and satisfaction.

What are Virtual Care Navigators?

Virtual Care Navigators are healthcare professionals who assist patients with accessing and navigating telehealth services. They help patients schedule virtual appointments, troubleshoot technology issues, and understand their care plans. By serving as a liaison between patients and healthcare providers, Virtual Care Navigators ensure that individuals receive the care they need in a convenient and accessible manner. Their support is especially valuable for patients who may be unfamiliar with digital health tools or have complex healthcare needs.

What are the key skills and qualifications needed to thrive as a Virtual Care Navigator, and why are they important?

To thrive as a Virtual Care Navigator, you need a background in healthcare support, patient navigation, and strong organizational skills, often supported by a relevant associate’s or bachelor’s degree. Familiarity with telehealth platforms, EHR systems, and patient scheduling software is typically required. Outstanding communication, empathy, and problem-solving abilities set top performers apart in this role. These skills are crucial for ensuring patients receive timely, effective care coordination and support in virtual healthcare environments.

What is the difference between Virtual Care Navigator vs Virtual Care Coordinator?

AspectVirtual Care NavigatorVirtual Care Coordinator
CredentialsTypically requires healthcare-related certifications or experienceOften requires healthcare or administrative certifications
Work EnvironmentRemote or telehealth settings, interacting directly with patientsRemote or clinic-based, coordinating care plans and services
Employer & IndustryHospitals, clinics, telehealth companiesHealthcare providers, insurance companies, telehealth services
Search & Comparison IntentUnderstanding roles in telehealth, patient navigationCare coordination, patient management roles

The Virtual Care Navigator primarily focuses on guiding patients through healthcare services remotely, often requiring healthcare experience. In contrast, the Virtual Care Coordinator manages care plans and coordinates services, with overlapping skills but different primary responsibilities. Both roles are vital in telehealth environments, but they serve distinct functions in patient care delivery.

More about Virtual Care Navigator jobs
What cities are hiring for Virtual Care Navigator jobs? Cities with the most Virtual Care Navigator job openings:
What are the most commonly searched types of Care Navigator jobs? The most popular types of Care Navigator jobs are:
What states have the most Virtual Care Navigator jobs? States with the most job openings for Virtual Care Navigator jobs include:
What job categories do people searching Virtual Care Navigator jobs look for? The top searched job categories for Virtual Care Navigator jobs are:
Virtual Care Navigator jobs near you
Infographic showing various Virtual Care Navigator job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.
Care Navigator

Care Navigator

Blackbird Health

Walkersville, MD

$23 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

About Blackbird Health

Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we're growing into new markets in 2026.

At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you'll join a collaborative, supportive, and innovative team that's shaping the future of pediatric mental health care. If you're passionate about helping children and families while growing your career, Blackbird is the place to make an impact.

Join us and help change mental health care for children for the better!

Position Summary

Blackbird Health's Care Navigators are an essential part of our integrated and collaborative care team. This isn't just an administrative role; once a new patient or family has begun care, you serve as a constant source of support and operate as the ultimate owner of their experience - answering questions, providing education, ushering on to next steps, and ensuring each patient is well cared for.

What makes you, you:
  • People-Focused: You have a passion for providing high-quality, human-centered service, with a knack for building rapport and ensuring others feel supported and understood.
  • A Natural Problem-Solver: You are proactive and resourceful, able to anticipate needs and solve complex issues with an eye towards improving processes and experiences for the future
  • Detail-Oriented: You have a meticulous approach to administrative tasks from scheduling and documentation to tracking and managing communications, ensuring nothing falls through the cracks.
  • Tech-Savvy: You are proficient with technology and can quickly learn new platforms like our EHR and scheduling tools. You're comfortable navigating phone systems, text messaging, and email to provide transparent and timely communication.
  • Collaborative & Independent: You thrive in a team environment- excited to pitch in and support your peers- and can also work independently - doing the right thing and operating with an ownership mindset.
How you'll make an impact:
  • Deliver a Seamless Patient Experience: Be the main point of contact for established patients, fielding inbound calls, messages, and emails with exceptional responsiveness, empathy, and professionalism. You'll answer questions, track down information, and ensure families feel heard and supported with transparency and follow-up.
  • Navigate the Care Journey: Guide patients and families through our care model, including scheduling and confirming appointments (both initial evaluations and ongoing therapy/medication checks). You'll manage a specific group of providers, becoming familiar with their practices to ensure patients are scheduled appropriately and receive timely access to care. You'll also own the critical administrative tasks that make care possible such as managing provider orders, screenings, and scheduling.
  • In-Office Support: As an in person teammate, you'll help maintain a welcoming and professional in-office environment - supporting patients and providers in person, managing mail, restocking supplies, opening/closing the office, and generally ensuring our physical spaces support a great experience.
  • Uphold Privacy & Compliance: You will be a guardian of patient privacy, adhering to strict confidentiality and data protection standards, including HIPAA regulations and complex family consent laws, to ensure all sensitive information is handled securely and ethically.

This position is onsite, 5 days a week.

Benefits
  • Medical, Dental & Vision coverage
  • 401k (with a company match)
  • Employer-paid life insurance coverage
  • Generous paid time off
  • Opportunities for career growth
  • Diverse and experienced leadership team, supportive work culture
Salary Range
$23—$26 USD

Join us!

To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child's brain, body, and behavior work together.

"It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone."

Fostering an inclusive environment:

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you.

Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.