ZipRecruiter

Log In

1

Virtual Care Navigator Jobs (NOW HIRING)

Alan B. Miller Medical Center

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

Residential treatment, virtual programs, intensive outpatient, and partial hospitalization services ... care to adolescents. The Stepdown Navigator serves as the primary liaison between the hospital ...

PeopleOne Health

Care Navigator

$16 - $24/hr

The Care Navigator is a remote, medically trained professional who provides essential clinical and ... Conduct virtual visit clinical intake. * EHR Management (eCW) * Monitor and manage jellybeans in ...

PeopleOne Health

Care Navigator

$16 - $24/hr

The Care Navigator is a remote, medically trained professional who provides essential clinical and ... Conduct virtual visit clinical intake. * EHR Management (eCW) * Monitor and manage jellybeans in ...

Universal Health Services

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

Residential treatment , virtual programs , intensive outpatient and partial hospitalization ... The Stepdown Navigator serve as the primary liaison between the hospital, receiving provides ...

UHS

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

Residential treatment , virtual programs , intensive outpatient and partial hospitalization ... The Stepdown Navigator serve as the primary liaison between the hospital, receiving provides ...

Wellington Regional Medical Center

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

Residential treatment, virtual programs, intensive outpatient, and partial hospitalization services ... care to adolescents. The Stepdown Navigator serves as the primary liaison between the hospital ...

Spectraforce Technologies

Care Navigator

Phoenix, AZ · On-site

$23 - $24.50/hr

Care Navigator Work Location: Phoenix, AZ 85027 (Deer Valley) Assignment Duration: Permanent Role ... Virtual 1:1 w/Hiring Manager Site Visit w/Hiring Manager and will meet other members of the team

Blackbird Health

Care Navigator

Sterling, VA · On-site

$23 - $26/hr

Care Navigator Sterling, Virginia Blackbird Health is clinician-founded, owned, and operated by ... We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ...

Blackbird Health

Care Navigator

Pittsburgh, PA · On-site

$23 - $26/hr

Care Navigator Pittsburgh, Pennsylvania Blackbird Health is clinician-founded, owned, and operated ... We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ...

Curana Health, Inc.

Care Navigator

Nashville, TN · Remote

$20.25 - $26/hr

Summary The Care Navigator supports Curana providers and care managers with non-clinical tasks. The ... Prior experience with virtual triage. * Bilingual or multilingual communication skills. Travel ...

Curana Health, Inc.

Care Navigator

Nashville, TN · Remote

$21 - $24/hr

The Care Navigator supports Curana providers and care managers with non-clinical tasks. The ideal ... Prior experience with virtual triage. * Bilingual or multilingual communication skills. Travel ...

Curana Health, Inc.

Care Navigator

Nashville, TN · On-site

$21 - $24/hr

Summary The Care Navigator supports Curana providers and care managers with non-clinical tasks. The ... Prior experience with virtual triage. * Bilingual or multilingual communication skills. Travel ...

SPINX Company

Care Navigator

Fairfax, VA · On-site

$21.75 - $27.75/hr

... Care Navigator to join our growing team in Fairfax, VA addressing economic insecurity. This ... Must be proficient working in virtual environment and comfortable engaging supervisory and team ...

JSSA

Care Navigator

Fairfax, VA · On-site

$20.75 - $26.75/hr

... Care Navigator to join our growing team in Fairfax, VA addressing economic insecurity. This ... Must be proficient working in virtual environment and comfortable engaging supervisory and team ...

previous pagenext page

Showing results 21-40

All JobsCare Navigator JobsVirtual Care Navigator Jobs

Virtual Care Navigator information

See salary details

$14

$23

$35

How much do virtual care navigator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual care navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

How does a virtual care navigator collaborate with healthcare providers and patients?

Virtual Care Navigators act as a crucial bridge between patients and healthcare providers, often coordinating appointments, facilitating communication, and ensuring that patients understand their care plans. They regularly interact with physicians, nurses, and administrative staff to manage follow-ups and address patient concerns promptly. Navigators must balance empathy with organizational skills, as they often help troubleshoot digital health platforms and address barriers to virtual care. Effective collaboration helps minimize gaps in care, leading to better patient outcomes and satisfaction.

What is a virtual care navigator?

Virtual Care Navigators are healthcare professionals who assist patients with accessing and navigating telehealth services. They help patients schedule virtual appointments, troubleshoot technology issues, and understand their care plans. By serving as a liaison between patients and healthcare providers, Virtual Care Navigators ensure that individuals receive the care they need in a convenient and accessible manner. Their support is especially valuable for patients who may be unfamiliar with digital health tools or have complex healthcare needs.

What are the key skills and qualifications needed to thrive as a virtual care navigator?

To thrive as a Virtual Care Navigator, you need a background in healthcare support, patient navigation, and strong organizational skills, often supported by a relevant associate’s or bachelor’s degree. Familiarity with telehealth platforms, EHR systems, and patient scheduling software is typically required. Outstanding communication, empathy, and problem-solving abilities set top performers apart in this role. These skills are crucial for ensuring patients receive timely, effective care coordination and support in virtual healthcare environments.

What is the difference between Virtual Care Navigator vs Virtual Care Coordinator?

AspectVirtual Care NavigatorVirtual Care Coordinator
CredentialsTypically requires healthcare-related certifications or experienceOften requires healthcare or administrative certifications
Work EnvironmentRemote or telehealth settings, interacting directly with patientsRemote or clinic-based, coordinating care plans and services
Employer & IndustryHospitals, clinics, telehealth companiesHealthcare providers, insurance companies, telehealth services
Search & Comparison IntentUnderstanding roles in telehealth, patient navigationCare coordination, patient management roles

The Virtual Care Navigator primarily focuses on guiding patients through healthcare services remotely, often requiring healthcare experience. In contrast, the Virtual Care Coordinator manages care plans and coordinates services, with overlapping skills but different primary responsibilities. Both roles are vital in telehealth environments, but they serve distinct functions in patient care delivery.

More about Virtual Care Navigator jobs
What cities are hiring for Virtual Care Navigator jobs? Cities with the most Virtual Care Navigator job openings:
What are the most commonly searched types of Care Navigator jobs? The most popular types of Care Navigator jobs are:
What states have the most Virtual Care Navigator jobs? States with the most job openings for Virtual Care Navigator jobs include:
What job categories do people searching Virtual Care Navigator jobs look for? The top searched job categories for Virtual Care Navigator jobs are:
Virtual Care Navigator jobs near you
Infographic showing various Virtual Care Navigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.

CARE NAVIGATOR

Alan B. Miller Medical Center

Memphis, TN • On-site

$18.75 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Stepdown Navigator

Compass Intervention Center has been providing psychiatric services to the Memphis area for more than 29 years. Located in Southwest Tennessee, this facility provides access to larger communities in Tennessee, Mississippi, and Arkansas. Compass Intervention Center is a free-standing residential treatment center open to male and female children and adolescents from ages 10 to 17. Residential treatment, virtual programs, intensive outpatient, and partial hospitalization services are available to male and female adolescents ages 10 to 17. Compass offers a full continuum of care for psychiatric treatment of adolescents and is the only facility in the State of Tennessee that offers every level of care to adolescents.

The Stepdown Navigator serves as the primary liaison between the hospital, receiving providers, families, and external agencies. Identify and coordinate with appropriate step-down programs (RTC, PHP, IOP, and Outpatient) based on patient needs. The Stepdown Navigator will attend treatment team meetings to provide updates on discharge planning and placement status. Provide emotional support and guidance throughout the transition. Educate patients and families on the step-down process and what to expect at the next level of care.

Job Duties/Responsibilities:

  • Work closely with the clinical team to assess each patient's readiness and suitability for step-down care.
  • Develop individualized transition plans that align with clinical recommendations and family circumstances.
  • Ensure all clinical documentation, referrals, and authorizations are completed in a timely manner.
  • Address barriers to access, including insurance, transportation, and scheduling.

Benefit Highlights:

  • Challenging and rewarding work environment
  • Competitive compensation & generous paid time off
  • Excellent medical, dental, vision, and prescription drug plans
  • 401(K) with company match and discounted stock plan
  • Career development opportunities within UHS and its 300+ subsidiaries!

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications Requirements:

  • Master's degree in counseling, social work, psychology, or a related behavioral health field required.
  • Licensure or license-eligible (e.g., LPC, LMSW, LMFT, etc.) preferred.
  • Minimum of 2 years of experience working with adolescents in a mental health or behavioral health setting.
  • Excellent communication skills, both written and oral.
  • Strong knowledge of the behavioral health continuum of care and transition processes.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Apply