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Virtual Care Navigator Jobs (NOW HIRING)

JSSA

Care Navigator

Fairfax, VA · On-site

$20.75 - $26.75/hr

... Care Navigator to join our growing team in Fairfax, VA addressing economic insecurity. This ... Must be proficient working in virtual environment and comfortable engaging supervisory and team ...

POD Health

Care Navigator (Bilingual: Russian)

Brooklyn, NY · On-site

$22.25 - $28.50/hr

Care Navigator At POD Health, we are redefining healthcare by combining technology and personalized ... Strong problem-solving skills and the ability to work effectively in a fast-paced, virtual ...

Blackbird Health

Care Navigator

Pittsburgh, PA · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Vienna, VA · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Sterling, VA

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

UHS

CARE NAVIGATOR

Madera, CA · On-site

$27 - $37/hr

The Step-Down Navigator of the Intensive Outpatient Program (IOP) is accountable for coordinating ... virtual programming options and potential start-dates. * Telephone screening of all inquiry calls ...

Universal Health Services

CARE NAVIGATOR

Madera, CA · On-site

$20.75 - $26.75/hr

The Step-Down Navigator of the Intensive Outpatient Program (IOP) is accountable for coordinating ... virtual programming options and potential start-dates. * Telephone screening of all inquiry calls ...

Blackbird Health

Care Navigator

Pittsburgh, PA · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Wellington Regional Medical Center

CARE NAVIGATOR

Madera, CA · On-site

$20.75 - $26.75/hr

The Step-Down Navigator of the Intensive Outpatient Program (IOP) is accountable for coordinating ... virtual programming options and potential start-dates. Telephone screening of all inquiry calls ...

Alan B. Miller Medical Center

CARE NAVIGATOR

Madera, CA · On-site

$20.75 - $26.75/hr

The Step-Down Navigator of the Intensive Outpatient Program (IOP) is accountable for coordinating ... virtual programming options and potential start-dates. Telephone screening of all inquiry calls ...

Blackbird Health

Care Navigator

Sterling, VA · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Bethel Park, PA

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

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Virtual Care Navigator information

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How much do virtual care navigator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual care navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

How does a virtual care navigator collaborate with healthcare providers and patients?

Virtual Care Navigators act as a crucial bridge between patients and healthcare providers, often coordinating appointments, facilitating communication, and ensuring that patients understand their care plans. They regularly interact with physicians, nurses, and administrative staff to manage follow-ups and address patient concerns promptly. Navigators must balance empathy with organizational skills, as they often help troubleshoot digital health platforms and address barriers to virtual care. Effective collaboration helps minimize gaps in care, leading to better patient outcomes and satisfaction.

What is a virtual care navigator?

Virtual Care Navigators are healthcare professionals who assist patients with accessing and navigating telehealth services. They help patients schedule virtual appointments, troubleshoot technology issues, and understand their care plans. By serving as a liaison between patients and healthcare providers, Virtual Care Navigators ensure that individuals receive the care they need in a convenient and accessible manner. Their support is especially valuable for patients who may be unfamiliar with digital health tools or have complex healthcare needs.

What are the key skills and qualifications needed to thrive as a virtual care navigator?

To thrive as a Virtual Care Navigator, you need a background in healthcare support, patient navigation, and strong organizational skills, often supported by a relevant associate’s or bachelor’s degree. Familiarity with telehealth platforms, EHR systems, and patient scheduling software is typically required. Outstanding communication, empathy, and problem-solving abilities set top performers apart in this role. These skills are crucial for ensuring patients receive timely, effective care coordination and support in virtual healthcare environments.

What is the difference between Virtual Care Navigator vs Virtual Care Coordinator?

AspectVirtual Care NavigatorVirtual Care Coordinator
CredentialsTypically requires healthcare-related certifications or experienceOften requires healthcare or administrative certifications
Work EnvironmentRemote or telehealth settings, interacting directly with patientsRemote or clinic-based, coordinating care plans and services
Employer & IndustryHospitals, clinics, telehealth companiesHealthcare providers, insurance companies, telehealth services
Search & Comparison IntentUnderstanding roles in telehealth, patient navigationCare coordination, patient management roles

The Virtual Care Navigator primarily focuses on guiding patients through healthcare services remotely, often requiring healthcare experience. In contrast, the Virtual Care Coordinator manages care plans and coordinates services, with overlapping skills but different primary responsibilities. Both roles are vital in telehealth environments, but they serve distinct functions in patient care delivery.

More about Virtual Care Navigator jobs
What cities are hiring for Virtual Care Navigator jobs? Cities with the most Virtual Care Navigator job openings:
What are the most commonly searched types of Care Navigator jobs? The most popular types of Care Navigator jobs are:
What states have the most Virtual Care Navigator jobs? States with the most job openings for Virtual Care Navigator jobs include:
What job categories do people searching Virtual Care Navigator jobs look for? The top searched job categories for Virtual Care Navigator jobs are:
Virtual Care Navigator jobs near you
Infographic showing various Virtual Care Navigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.

Care Navigator

JSSA

Fairfax, VA • On-site

$20.75 - $26.75/hr

Full-time

Re-posted 7 days ago

Job description

JSSA's Mental Health Services (MHS) department has an immediate opening for a full-time Community Care Navigator to join our growing team in Fairfax, VA addressing economic insecurity. This position will report directly to the Community Care Navigation Team Leader and will be part of the Behavioral Health Support Services Team within MHS. We are a dedicated team of behavioral health professionals committed to providing cutting-edge services, programs, and support for children, adults and families.
Responsibilities:
  • Engage with referred individuals and families to triage and assess needs stemming from economic insecurity. Complete necessary engagement and assessment tools.
  • Develop an individualized, comprehensive plan of care clearly outlining the goals to be met utilizing community resources and creative interventions.
  • Provide in-depth care navigation within a Systems of Care framework to support individuals and families in assigned region(s) (DC, MD or VA) who require substantive assistance and navigation of resources to meet the needs related to economic insecurity.
  • Serve as a facilitator, advocate, liaison, and partner working with individuals/families to connect to needed supports and services ensuring interventions meet needs.
  • Identify services and resources to support the successful implementation of interventions.
  • Identify and address gaps in services and supports which prevent the successful implementation of interventions and support individual/family with navigating barriers until resolution.
  • Develop understanding of services and supports in the region and establish working partnerships where appropriate to be utilized in the continuum of support as needed.

Position Qualifications:
  • Bachelor's degree in social work, psychology, or a related field required.
  • Minimum of 2-3 years of experience performing the duties outlined above in DC, MD or VA.
  • Experience navigating social welfare systems.
  • Must be proficient working in virtual environment and comfortable engaging supervisory and team support.
  • Proficient computer/database skills (Microsoft Office), minimum of 2 years of experience working with an electronic health record or similar technology related to service delivery.

Salary: 50-55K
The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D
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About JSSA

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

201 - 500 Employees

Headquarters location

Rockville, MD, US

Year founded

1893

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