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Patient Liaison Jobs (NOW HIRING)

Patient Liaison Located in the heart of Central California, Madera Community Hospital is a General Acute Care, private, not-for-profit hospital dedicated to improving and maintaining the health and ...

Patient Liaison Patient Liaison facilitates clinic services by facilitating communication between clinicians and patients. Obtains necessary data from patients to best allow clinicians to provide ...

Patient Liaison

Madera, CA ยท On-site

$23 - $33/hr

The Patient Liaison is responsible for meeting with patients to ensure a positive experience and address concerns or special needs that may arise during their Hospital stay. The Patient Liaison will ...

Patient Liaison

Brooklyn, NY ยท On-site

$23 - $24/hr

Patient Liaison The Patient Liaison is responsible for oversight of all new admissions to the Americare team. The patient Liaison is also responsible for helping current patients who may be in need ...

Patient Liaison

New York, NY ยท On-site

$24/hr

Patient Liaison The Patient Liaison is responsible for oversight of all new admissions to the Americare team. The patient Liaison is also responsible for helping current patients who may be in need ...

Patient Liaison

Madera, CA ยท On-site

$23 - $33/hr

The Patient Liaison is responsible for meeting with patients to ensure a positive experience and address concerns or special needs that may arise during their Hospital stay. The Patient Liaison will ...

Patient Liaison

Madera, CA ยท On-site

$23 - $33/hr

The Patient Liaison is responsible for meeting with patients to ensure a positive experience and address concerns or special needs that may arise during their Hospital stay. The Patient Liaison will ...

As Patient Liaison, this position liaises between Houston Methodist administration and patients, physicians, and other hospital personnel ensuring a satisfying hospital experience for patients from ...

Patient Liaison facilitates clinic services by facilitating communication between clinicians and patients. Obtains necessary data from patients to best allow clinicians to provide excellent clinical ...

As Patient Liaison, this position liaises between Houston Methodist administration and patients, physicians, and other hospital personnel ensuring a satisfying hospital experience for patients from ...

Patient Liaison facilitates clinic services by facilitating communication between clinicians and patients. Obtains necessary data from patients to best allow clinicians to provide excellent clinical ...

We are looking for a Patient Liaison to join our incredible team at our Redwood City clinic located at 2727 El Camino Real, Redwood City, CA 94061 . As our patients walk into the clinic, you will be ...

We are looking for a Patient Liaison to join our incredible team at our Redwood City clinic located at 2727 El Camino Real, Redwood City, CA 94061 . As our patients walk into the clinic, you will be ...

We are looking for a Patient Liaison to join our incredible team at our Redwood City clinic located at 2727 El Camino Real, Redwood City, CA 94061. As our patients walk into the clinic, you will be ...

We are looking for a Patient Liaison to join our incredible team at our Redwood City clinic located at 2727 El Camino Real, Redwood City, CA 94061. As our patients walk into the clinic, you will be ...

Patient Liaison

Valhalla, NY ยท On-site

$27.08 - $34.04/hr

The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...

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Patient Liaison information

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How much do patient liaison jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient liaison in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

What is a patient liaison?

A Patient Liaison is a healthcare professional who acts as an intermediary between patients, their families, and medical staff. Their primary role is to facilitate communication, address patient concerns, and ensure that patients understand their treatment plans and options. Patient Liaisons help manage complaints, provide emotional support, and coordinate non-clinical services to enhance the overall patient experience. They work in hospitals, clinics, and other healthcare settings to promote patient satisfaction and advocacy.

What is a patient liaison?

A patient liaison, also known as a patient advocate, works closely with patients, as well as their relatives and caregivers, to provide support and information to help determine health care options with insurance companies. As a worker in patient relations, your duties often involve scheduling aftercare or rehabilitation services following patient release from a medical facility, interpreting health care procedures and policies, preparing incident reports as necessary, and resolving any patient complaints. You may work with several cases simultaneously, making time management an important trait to have. Compassion and excellent interpersonal skills are essential for this job.

What are the key skills and qualifications needed to thrive as a patient liaison, and why are they important?

To thrive as a Patient Liaison, you need strong communication skills, a background in healthcare administration or a related field, and knowledge of medical terminology. Familiarity with patient management systems, electronic health records (EHRs), and sometimes certification in patient advocacy or customer service are valuable assets. Exceptional empathy, problem-solving abilities, and cultural sensitivity help build trust and effectively address patient concerns. These skills are essential to ensuring clear communication between patients and healthcare providers, improving patient satisfaction, and supporting positive health outcomes.

What are some common challenges faced by patient liaisons and how can they be addressed?

Patient Liaisons often navigate complex situations, such as managing communication between patients, families, and medical staff, which can sometimes involve handling sensitive information or addressing concerns about care. One common challenge is ensuring all parties feel heard and informed, especially in fast-paced healthcare environments. Building strong relationships, practicing active listening, and maintaining clear, compassionate communication are key strategies for overcoming these hurdles. Additionally, staying organized and up-to-date on hospital protocols helps Patient Liaisons provide accurate guidance and support.

What is the difference between Patient Liaison vs Medical Scheduler?

AspectPatient LiaisonMedical Scheduler
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; training on scheduling software often provided
Work EnvironmentHospitals, clinics, healthcare offices; patient interactionMedical offices, clinics; administrative setting
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, outpatient centers
Common Search & Comparison IntentPatient communication, care coordinationAppointment scheduling, administrative support

The main difference is that a Patient Liaison focuses on patient communication and care coordination, while a Medical Scheduler handles appointment scheduling and administrative tasks. Both roles are essential in healthcare settings but serve different functions related to patient interaction and administrative support.

How much schooling is required for a patient liaison?

A patient liaison typically needs a high school diploma or equivalent; some positions may prefer postsecondary education or relevant certifications in healthcare or customer service. Strong communication skills and knowledge of medical terminology are also important for the role.

What cities are hiring for Patient Liaison jobs?

Cities with the most Patient Liaison job openings:

What are the most commonly searched types of Patient Liaison jobs?

The most popular types of Patient Liaison jobs are:

Who are the top companies hiring for Patient Liaison jobs?

The top employers for Patient Liaison jobs are:

What states have the most Patient Liaison jobs?

States with the most job openings for Patient Liaison jobs include:

Infographic showing various Patient Liaison job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 16% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $46,329 per year, or $22.3 per hour.

Patient Liaison

Madera, CA โ€ข On-site

Madera Community Hospital
Hospitalsย โ€ขย 501 - 1,000 employees

Other

Re-posted 6 days ago


Job description

Patient Liaison

Located in the heart of Central California, Madera Community Hospital is a General Acute Care, private, not-for-profit hospital dedicated to improving and maintaining the health and wellness of residents throughout the Central Valley. We are committed to identifying and serving our community's needs with compassion, concern, care and safety for every patient. Madera Community Hospital is a growing acute care facility seeking talented individuals with a drive to provide quality care and dedicated to making a difference in our community.

Position Summary:

The Patient Liaison is responsible for meeting with patients to ensure a positive experience and address concerns or special needs that may arise during their hospital stay. The Patient Liaison will work with the clinical team to address any concerns that may arise and solve problems to maintain patient satisfaction. The Patient Liaison will work with patients with varying diseases and disorders.

Day shift position with flexible hours, may require some work on the weekends.

Qualifications:

Prefer clinical experience. Requires strong communication, interpersonal and presentation skills.

This position interacts with patients, families, visitors, staff, volunteers, physicians and others on a daily basis. Must be able to handle complaints and out of ordinary events of patients and other individuals with compassion, diplomacy and professionalism. Proven experience in providing exceptional communications and customer service skills. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions. Maintains documentation in accordance with hospital policies regarding events. Computer skills including Microsoft: Word, Excel, Outlook.

Madera Community Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.