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Remote Patient Liaison Jobs (NOW HIRING)

Meeting Protocol Worldwide

Patient Liaison

$55K - $65K/yr

Position Summary: The Patient Liaison provides support to patients and clinics involved in ... Schedule information Fully remote position for the following shift: * Wednesday - Sunday | 8:30 AM ...

Shady Grove Fertility

New Patient Liaison

$22 - $25/hr

This is a remote position only open to candidates who reside and are authorized to work in the ... In this role, the New Patient Liaison will: * Prioritize time to generate increased new patient ...

US Fertility

New Patient Liaison

$22 - $25/hr

This is a remote position only open to candidates who reside and are authorized to work in the ... In this role, the New Patient Liaison will: * Prioritize time to generate increased new patient ...

Northwestern Medical Group

Remote work from Illinois, Wisconsin, Indiana, and Iowa Description The Patient Liaison reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics ...

Lux Infusion

Patient Access Liaison

$23 - $30/hr

Patient Access Liaison Garnet Valley, Pennsylvania, United States; Overland Park, Kansas, United ... United States - Remote; Van Nuys, CA See Your Work In A New Light At LUX Infusion, we're ...

LUX Infusion

Patient Access Liaison

$23 - $30/hr

Patient Access Liaison Garnet Valley, Pennsylvania, United States; Overland Park, Kansas, United ... United States - Remote; Van Nuys, CA See Your Work In A New Light At LUX Infusion, we're ...

DocGo

Remote Patient Monitoring Technician - RPM

$18 - $24/hr

Remote Patient Monitoring Technician - RPM Location: United States, Remote Hourly Rate: $18 - $24 ... The Remote Support Technician - RPM serves as a key liaison, educating patients on device usage ...

IPSEN

Patient Education Liaison

$112K - $170K/yr

Patient Education Liaison, Rare Diseases The Patient Education Liaison, Rare Diseases, is part of ... This is a remote-based position covering the Northwest Texas (TX, OK, KS, NE, SD, & ND) territory.

New

LUX Infusion

Patient Access Liaison

Garnet Valley, PA · On-site +1

$23 - $30/hr

We're looking for a Patient Access Liaison (PAL) - Active who wants their work to mean something ... This role can be on‑site in Overland Park, KS or remote , with a standard schedule of 8:30 AM-5 ...

LUX Infusion

Patient Access Liaison

Overland Park, KS · On-site +1

$23 - $30/hr

We're looking for a Patient Access Liaison (PAL) - Active who wants their work to mean something ... This role can be on‑site in Overland Park, KS or remote , with a standard schedule of 8:30 AM-5 ...

Lux Infusion

Patient Access Liaison

$23 - $30/hr

We're looking for a Patient Access Liaison (PAL) - Active who wants their work to mean something ... This role can be on-site in Overland Park, KS or remote , with a standard schedule of 8:30 AM-5:00 ...

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How much do remote patient liaison jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote patient liaison in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote patient liaison position, and why are they important?

To thrive as a Remote Patient Liaison, you need a strong background in healthcare support, patient communication, and case management, often backed by a healthcare-related degree or relevant experience. Familiarity with telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Exceptional interpersonal skills, active listening, and the ability to resolve issues with empathy help candidates excel in this role. These skills ensure effective remote support, patient satisfaction, and seamless coordination between patients and healthcare providers.

What are the typical daily responsibilities of a remote patient liaison?

A Remote Patient Liaison is responsible for communicating with patients via phone, email, or secure online platforms to address questions, assist with appointment scheduling, and provide follow-up care instructions. They serve as the primary point of contact between patients and healthcare providers, ensuring that patient concerns are promptly relayed and resolved. Additionally, they may help patients navigate insurance or billing processes and update electronic health records as needed. Daily tasks often require strong organizational skills, attention to detail, and a service-oriented mindset to ensure a positive patient experience.

What is a remote patient liaison?

A Remote Patient Liaison serves as a bridge between patients and healthcare providers, ensuring clear communication and a positive patient experience. They typically work remotely, assisting patients with scheduling, answering questions about treatments or services, and addressing concerns. They may also provide guidance on navigating healthcare systems and relay important patient feedback to medical teams. This role requires strong communication skills, empathy, and knowledge of healthcare procedures.

More about Remote Patient Liaison jobs
What cities are hiring for Remote Patient Liaison jobs? Cities with the most Remote Patient Liaison job openings:
What states have the most Remote Patient Liaison jobs? States with the most job openings for Remote Patient Liaison jobs include:
What job categories do people searching Remote Patient Liaison jobs look for? The top searched job categories for Remote Patient Liaison jobs are:
Remote Patient Liaison jobs near you
Infographic showing various Remote Patient Liaison job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,329 per year, or $22.3 per hour.

Patient Liaison

Meeting Protocol Worldwide

Remote

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Established in 1996 and rebranded to Scout in 2024, we built our foundation on planning meetings for numerous organizations within the life sciences sector (Scout Meetings). In response to emerging industry needs, we expanded our services to include Scout Clinical, one of the top providers of clinical trial patient reimbursements and travel.
Scout is recognized as a leader in our field for innovation in service, attention to detail, our stellar team members, and making the complex easier. If this interests you, we'd love to have you join our rapidly growing team!
Position Summary:
The Patient Liaison provides support to patients and clinics involved in pharmaceutical research trials. You would be responsible for ensuring that customers (patients and clinics) of Scout Clinical receive excellent and consistent service. This includes reviewing and approving travel and expense reimbursement requests, partnering with our vendors to fulfill services, and answering questions in a timely and courteous manner.
Schedule information
Fully remote position for the following shift:
  • Wednesday - Sunday | 8:30 AM - 5:30 PM EST (flexible to match time zone)

Hours: 9-hour shift (including 1-hour lunch for a total of 8-hour shift)
Some holiday work may be required.
Responsibilities of this position include, but are not limited to:
  • Serve as the primary point of contact for our patients, study sites, vendors, and other related parties.
  • Scheduling travel requests for patients enrolled in clinical trials, including:
    • Arrangements include flights, hotel, ground transportation, and special needs assistance, as well as providing any assistance for any issues that arise during travel
    • Interaction and management of vendors handling travel requests
    • Review travel requests against study parameters and seeking approvals where necessary
  • Processing expense reimbursements to patients for approved expenses, including review against study parameters and seeking approvals, where necessary for those expenses
  • Responsible for supporting study site personnel on how to use the online portal, including:
    • Creating/entering requests in the portalif applicable
  • Complete all required initial and ongoing training within a reasonable or provided timeframe

The ideal candidate will have the following experience, skills, and knowledge:
  • BS or BA degree or equivalent experience
  • Minimum 3 years of experience within the customer service or life sciences industry preferred
  • Experience working with multiple independent vendors to achieve results on a deadline
  • Experience in the travel and/or hospitality industry is a plus
  • Strong computer skills (Excel, Word, Outlook, Internet Explorer)
    • Ability to modify, edit, and create Excel spreadsheets and Word documents
    • Ability to conduct hotel, venue, and destination research online
  • Ability to work with financial information, including knowledge and understanding of foreign currency and the ability to convert to USD
  • Ability to track and manage key dates/deadlines
  • Timely, professional, courteous correspondence and communication with clients, vendors, and colleagues
  • Well organized with the ability to prioritize and multitask
  • Customer service oriented
  • Patient, flexible attitude
  • Ability to work within and meet strict deadlines/time management
  • Thrive in fast-paced environments, maintaining performance under pressure
  • Self-motivated and results-driven, while following instructions to achieve optimal outcomes
  • Innovative problem solver, using critical thinking to address challenges proactively
  • Diplomatic and discreet
  • Collaborative team player, fostering positive relationships with colleagues and clients

Scout offers a competitive compensation and benefits package designed to support your health, work-life balance, and growth. Benefits include medical, dental, and vision coverage with company HSA contributions; immediate eligibility to participate in our 401(k) plan with a company match after one year; paid time off that starts at 20 days per year; paid parental and maternity leave; basic life and AD&D insurance; an Employee Assistance Program with mental health, legal, financial, and work/life resources; professional development reimbursement; paid volunteer time; and more.
Visit our website at www.scoutclinical.com or follow us on LinkedIn for other employment opportunities.
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