Patient Liaison
Roanoke Rapids, NC · On-site
Patient Liaison - RHG Family Practice In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional, organized and ...
Patient Liaison
Roanoke Rapids, NC · On-site
Patient Liaison - RHG Family Practice In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional, organized and ...
Patient Liaison
Brooklyn, NY · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Brooklyn, NY · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Brooklyn, NY · On-site
The Patient Liaison is responsible for oversight of all new admissions to the Americare team, current patients of the Americare team who may be having service or communications issues and discharge ...
Patient Liaison
Brooklyn, NY · On-site
The Patient Liaison is responsible for oversight of all new admissions to the Americare team, current patients of the Americare team who may be having service or communications issues and discharge ...
Patient Liaison
Valhalla, NY · On-site
$27.08 - $34.04/hr
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
$27.08 - $34.04/hr
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Piscataway, NJ · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Piscataway, NJ · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Valhalla, NY · On-site
$27.08 - $34.04/hr
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
$27.08 - $34.04/hr
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Valhalla, NY · On-site
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
The Patient Liaison provides a variety of clerical and support functions for the Radiology Department at Westchester Medical Center. Duties include patient scheduling, collecting and entering patient ...
Patient Liaison
Roanoke Rapids, NC · On-site
Patient Liaison - RHG at Halifax Medical Specialist In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional ...
Patient Liaison
Roanoke Rapids, NC · On-site
Patient Liaison - RHG at Halifax Medical Specialist In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional ...
Patient Liaison
Roanoke Rapids, NC · On-site
Patient Liaison - RHG at Halifax Medical Specialist In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional ...
Patient Liaison
Roanoke Rapids, NC · On-site
Patient Liaison - RHG at Halifax Medical Specialist In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional ...
Patient Liaison
Manhattan, NY · On-site
The Patient Liaison is responsible for oversight of all new admissions to the Americare team, current patients of the Americare team who may be having service or communications issues and discharge ...
Patient Liaison
Manhattan, NY · On-site
The Patient Liaison is responsible for oversight of all new admissions to the Americare team, current patients of the Americare team who may be having service or communications issues and discharge ...
Patient Liaison
Little Falls, NJ · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Little Falls, NJ · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Philadelphia, PA · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Philadelphia, PA · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Jamaica, NY · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Jamaica, NY · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Corona, NY · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Corona, NY · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
PSS Patient Liaison
Falls Church, VA · On-site
Inova Center for Personalized Health - Fairfax is looking for a dedicated PSS Patient Liaison to join our Team. This role will be Full-Time, Day Shift, Monday - Friday 8:00am - 4:30 p.m. Inova is ...
New
PSS Patient Liaison
Falls Church, VA · On-site
Inova Center for Personalized Health - Fairfax is looking for a dedicated PSS Patient Liaison to join our Team. This role will be Full-Time, Day Shift, Monday - Friday 8:00am - 4:30 p.m. Inova is ...
New
Patient Liaison
Trenton, NJ · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison
Trenton, NJ · On-site
$22 - $30/hr
Patient Liaison As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to ...
Patient Liaison information
See salary details
$13.70 - $15.52
11% of jobs
$15.52 - $17.33
14% of jobs
$17.37 is the 25th percentile. Wages below this are outliers.
$17.33 - $19.14
13% of jobs
The median wage is $20.53 / hr.
$19.14 - $20.96
16% of jobs
$20.96 - $22.77
14% of jobs
$24 is the 75th percentile. Wages above this are outliers.
$22.77 - $24.58
11% of jobs
$24.58 - $26.40
5% of jobs
$26.40 - $28.21
5% of jobs
$28.21 - $30.03
5% of jobs
$30.03 - $31.84
3% of jobs
$31.84 - $33.65
2% of jobs
$13
$22
$33
How much do patient liaison jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for patient liaison in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.
How much schooling is required for a patient liaison?
A patient liaison typically needs a high school diploma or equivalent; some positions may prefer postsecondary education or relevant certifications in healthcare or customer service. Strong communication skills and knowledge of healthcare systems are also important for the role.
What are some common challenges faced by patient liaisons and how can they be addressed?
Patient Liaisons often navigate complex situations, such as managing communication between patients, families, and medical staff, which can sometimes involve handling sensitive information or addressing concerns about care. One common challenge is ensuring all parties feel heard and informed, especially in fast-paced healthcare environments. Building strong relationships, practicing active listening, and maintaining clear, compassionate communication are key strategies for overcoming these hurdles. Additionally, staying organized and up-to-date on hospital protocols helps Patient Liaisons provide accurate guidance and support.
What is a patient liaison?
A Patient Liaison is a healthcare professional who acts as an intermediary between patients, their families, and medical staff. Their primary role is to facilitate communication, address patient concerns, and ensure that patients understand their treatment plans and options. Patient Liaisons help manage complaints, provide emotional support, and coordinate non-clinical services to enhance the overall patient experience. They work in hospitals, clinics, and other healthcare settings to promote patient satisfaction and advocacy.
What is a patient liaison?
A patient liaison, also known as a patient advocate, works closely with patients, as well as their relatives and caregivers, to provide support and information to help determine health care options with insurance companies. As a worker in patient relations, your duties often involve scheduling aftercare or rehabilitation services following patient release from a medical facility, interpreting health care procedures and policies, preparing incident reports as necessary, and resolving any patient complaints. You may work with several cases simultaneously, making time management an important trait to have. Compassion and excellent interpersonal skills are essential for this job.
What are the key skills and qualifications needed to thrive as a patient liaison, and why are they important?
To thrive as a Patient Liaison, you need strong communication skills, a background in healthcare administration or a related field, and knowledge of medical terminology. Familiarity with patient management systems, electronic health records (EHRs), and sometimes certification in patient advocacy or customer service are valuable assets. Exceptional empathy, problem-solving abilities, and cultural sensitivity help build trust and effectively address patient concerns. These skills are essential to ensuring clear communication between patients and healthcare providers, improving patient satisfaction, and supporting positive health outcomes.
What is the difference between Patient Liaison vs Medical Scheduler?
| Aspect | Patient Liaison | Medical Scheduler |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer healthcare-related certifications | High school diploma; training on scheduling software often provided |
| Work Environment | Hospitals, clinics, healthcare offices; patient interaction | Medical offices, clinics; administrative setting |
| Employer & Industry Usage | Healthcare providers, hospitals, clinics | Medical practices, hospitals, outpatient centers |
| Common Search & Comparison Intent | Patient communication, care coordination | Appointment scheduling, administrative support |
The main difference is that a Patient Liaison focuses on patient communication and care coordination, while a Medical Scheduler handles appointment scheduling and administrative tasks. Both roles are essential in healthcare settings but serve different functions related to patient interaction and administrative support.
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Job description
Patient Liaison - RHG Family Practice
In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional, organized and courteous to both patients and staff. You must have excellent skills as a communicator and as a collaborator, and be willing to adapt to circumstances as they change.
The Patient Liaison enthusiastically greets and directs patients using courtesy, presentation, communication and safety to receive patients, families and visitors into the office. This individual will assist with the registration of incoming patients in a prompt manner to avoid delays in arrival time and to ensure a swift check-in process.
This individual will assist and coordinate resolution of patient care needs and concerns. They strive to reduce patient and visitor anxieties and maintain channels of communication between the patient, family, staff, and physicians, which ultimately personalizes and enhances the relationship between Rural Health Group and its patients.
They will assist in assuring that the lobby and front desk area is always clean, neat, orderly, and welcoming. They will manage the lobby to ensure that patients are being seen for their appointments in a timely manner. All duties and responsibilities will be performed in a manner consistent with Rural Health Group's mission, values, guiding principles, and standards.
Must be able to adhere the core competencies of the organization, which include:
This full-time position will serve primarily at our RHG Family Practice medical office in Roanoke Rapids.
This position will also serve as a back-up Patient Account Specialist (front desk), with responsibilities to include: verify insurance, collect patient payments and reconcile cash collections, enter patient data into electronic practice management system, answer incoming calls, etc. Some travel may be required. The schedule will be primarily Monday-Friday, 8am-5pm.
REQUIREMENTS
• Outpatient physician office experience strongly preferred
• Associate/Bachelor's Degree in related field is strongly preferred
• Excellent communication, telephone and organizational skills
• High school diploma or GED
• Must have basic understanding of medical terms and abbreviations
• Ability to multi-task and work efficiently in a potentially stressful environment
• Ability to apply common sense understanding when carrying out detailed written or oral instructions
• Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
• Possess knowledge of modern office equipment, Microsoft Office software programs, medical practice management systems (scheduling, registration and charge entry), and basic computer skills (including the ability to type)
• Must be able to quickly learn to use eClinicalWorks electronic health record system
• Bilingual (English/Spanish) is a plus, but not required - applicants who may serve in a translating capacity will be required to take a language assessment
EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is a condition of employment.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional, organized and courteous to both patients and staff. You must have excellent skills as a communicator and as a collaborator, and be willing to adapt to circumstances as they change.
The Patient Liaison enthusiastically greets and directs patients using courtesy, presentation, communication and safety to receive patients, families and visitors into the office. This individual will assist with the registration of incoming patients in a prompt manner to avoid delays in arrival time and to ensure a swift check-in process.
This individual will assist and coordinate resolution of patient care needs and concerns. They strive to reduce patient and visitor anxieties and maintain channels of communication between the patient, family, staff, and physicians, which ultimately personalizes and enhances the relationship between Rural Health Group and its patients.
They will assist in assuring that the lobby and front desk area is always clean, neat, orderly, and welcoming. They will manage the lobby to ensure that patients are being seen for their appointments in a timely manner. All duties and responsibilities will be performed in a manner consistent with Rural Health Group's mission, values, guiding principles, and standards.
Must be able to adhere the core competencies of the organization, which include:
- Good Judgment
- Communication/Customer Service/Teamwork
- Passion
- Honesty
- Responsibility
- Job-Specific Skill Set
This full-time position will serve primarily at our RHG Family Practice medical office in Roanoke Rapids.
This position will also serve as a back-up Patient Account Specialist (front desk), with responsibilities to include: verify insurance, collect patient payments and reconcile cash collections, enter patient data into electronic practice management system, answer incoming calls, etc. Some travel may be required. The schedule will be primarily Monday-Friday, 8am-5pm.
REQUIREMENTS
• Outpatient physician office experience strongly preferred
• Associate/Bachelor's Degree in related field is strongly preferred
• Excellent communication, telephone and organizational skills
• High school diploma or GED
• Must have basic understanding of medical terms and abbreviations
• Ability to multi-task and work efficiently in a potentially stressful environment
• Ability to apply common sense understanding when carrying out detailed written or oral instructions
• Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
• Possess knowledge of modern office equipment, Microsoft Office software programs, medical practice management systems (scheduling, registration and charge entry), and basic computer skills (including the ability to type)
• Must be able to quickly learn to use eClinicalWorks electronic health record system
• Bilingual (English/Spanish) is a plus, but not required - applicants who may serve in a translating capacity will be required to take a language assessment
EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is a condition of employment.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
About Rural Health Group
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
51 - 200 Employees
Headquarters location
Roanoke Rapids, NC, US
Year founded
1974