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Patient Appointment Coordinator information

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How much do patient appointment coordinator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for patient appointment coordinator in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What degree do you need for a patient appointment coordinator?

A patient appointment coordinator typically does not require a specific degree but benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education in healthcare administration, medical assisting, or related fields, along with strong organizational and communication skills. Certification in medical office administration can also enhance job prospects.

What are some common challenges faced by patient appointment coordinators, and how can they be managed effectively?

Patient Appointment Coordinators often encounter challenges such as managing high call volumes, handling last-minute schedule changes, and addressing diverse patient needs. Effective time management and strong organizational skills are essential to balance these demands. Coordinators typically rely on electronic health record (EHR) systems and close communication with clinical staff to resolve conflicts and ensure patients receive timely care. Building rapport with patients and staying calm under pressure also contribute to a positive experience for both patients and the healthcare team.

What is the difference between Patient Appointment Coordinator vs Medical Office Assistant?

AspectPatient Appointment CoordinatorMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical schedulingHigh school diploma; certification varies by employer
Work EnvironmentMedical clinics, hospitals, outpatient facilitiesMedical offices, clinics, hospitals
Job ResponsibilitiesScheduling patient appointments, managing calendars, patient communicationFront desk duties, patient check-in, data entry, administrative support

The Patient Appointment Coordinator primarily focuses on scheduling and managing patient appointments, ensuring smooth patient flow. In contrast, the Medical Office Assistant handles a broader range of administrative tasks, including front desk duties and patient intake. Both roles are essential in healthcare settings, but the Coordinator specializes in appointment management, making it ideal for those interested in patient scheduling and communication.

What does a patient appointment coordinator do?

A Patient Appointment Coordinator is responsible for scheduling, confirming, and managing patient appointments in healthcare settings such as hospitals, clinics, or medical offices. They act as the primary point of contact between patients and medical staff, ensuring that appointments are booked efficiently and that patient information is accurately recorded. In addition to scheduling, they may also handle patient inquiries, insurance verification, and maintain confidentiality of medical records. Their role is crucial in ensuring a smooth workflow and positive patient experiences.

What are the key skills and qualifications needed to thrive as a patient appointment coordinator, and why are they important?

To thrive as a Patient Appointment Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and basic office applications is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills are vital to ensure smooth scheduling operations, minimize errors, and enhance patient satisfaction within a healthcare facility.
More about Patient Appointment Coordinator jobs
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Patient Appointment Coordinator jobs near you
Infographic showing various Patient Appointment Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,371 per year, or $18 per hour.

Bilingual Patient Appointment Coordinator

Athena Medical Management LLC

Cumming, GA

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Description

Be the calm, bilingual voice that guides patients to life-saving breast imaging - M-F, daytime only.

Women's Imaging Specialists is hiring a full-time Bilingual Patient Appointment Coordinator for our Cumming, GA, Scheduling Department. We're an elite women's imaging organization with 18 locations and counting across GA & AL, focused exclusively on 3D mammography, breast ultrasound, and bone density.


If you're fluent in English + Spanish, love helping people, and want M-F balance with purpose - join the team where "our passion runs pink."


Why Coordinators choose WIS:

Outpatient, M-F only - Daytime shifts. FREE of weekends, nights, or holidays 

Work/Life balance is real - Beautiful Cumming center designed for patients and staff 

Benefits start day 61: Medical, dental, vision + PTO | 401k match up to 4% after 6 months 

Make an impact - You're the first step in early detection. 40-50 patients per day count on you 



What you'll do:

Handle high-volume inbound calls - Answer 40-50 calls/day from patients with empathy, verify info, and schedule all routine + diagnostic imaging exams 

Own accurate data entry - Schedule in Infinitt + Doctor Connect, update insurance, notate special instructions, and document every call in the patient chart 

Coordinate across 18+ sites - Understand custom scheduling requirements for each location and match patients to the right center 

Support Spanish-speaking patients - Check Spanish voicemail, return calls, and translate for Billing when needed 

Maintain patient flow - Call Worklist/Reschedule/No-Show patients during downtime to keep sites full and reduce delays in care Train new team members - Have new schedulers shadow you for 1-2 days, then switch roles as they learn 


What you bring:

Required: Fluent in English + 1 other language (Spanish strongly preferred; Portuguese or Hindi a plus) 

Required: Exceptional customer service, positive attitude, and genuine love of people 

Required: Detail-oriented with excellent data entry, typing, and ability to follow step-by-step protocols 

Required: Proven attendance/punctuality + ability to work independently in a fast-paced environment 

Required: Proficiency in Microsoft Word, Excel, Outlook, Teams + willingness to learn Infinitt EMR 

Required:  Associate degree in related discipline or equivalent, or High School Diploma/GED and 4+ years of related experience in a physician's office or call center 

Preferred: Radiology/medical terminology, prior scheduling software, HIPAA knowledge 



Job Details

Type: Full-time, in person

Schedule: Monday-Friday, daytime shifts | No weekends/holidays/on-call

Location: Cumming, GA


Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

Required: Fluent in English + 1 other language (Spanish strongly preferred; Portuguese or Hindi a plus) 

Required: Exceptional customer service, positive attitude, and genuine love of people 

Required: Detail-oriented with excellent data entry, typing, and ability to follow step-by-step protocols 

Required: Proven attendance/punctuality + ability to work independently in a fast-paced environment 

Required: Proficiency in Microsoft Word, Excel, Outlook, Teams + willingness to learn Infinitt EMR 

Required:  Associate degree in related discipline or equivalent, or High School Diploma/GED and 4+ years of related experience in a physician's office or call center 

Preferred: Radiology/medical terminology, prior scheduling software, HIPAA knowledge 

Apply