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Patient Appointment Coordinator Jobs (NOW HIRING)

Shriners Children's

Appointment Coordinator

Spokane, WA · On-site

$17.13 - $25.38/hr

... patient care, embracing multi-disciplinary education, and research with global impact. We foster a ... The Appointment Coordinator accurately schedules appointments, enters data into computerized ...

Rochester Regional Health

Appointment Coordinator

$17.85 - $19.50/hr

SUMMARY As an Appointment Coordinator, you will play a central role in shaping our patients ... You will interact regularly with patients, providers and payers throughout each patient's healt ...

Pacs

Patient Appointment Aide

Sonoma, CA

$18.50/hr

Patient Appointment Aide đź“Ť Sonoma Post Acute - Sonoma, CA đź’˛ Starting at $18.50/hour Sonoma ... and basic coordination * Help ensure residents arrive safely and on time * Maintain resident ...

PACS

Patient Appointment Aide

Sonoma, CA · On-site

$18.50/hr

Patient Appointment Aide đź“Ť Sonoma Post Acute - Sonoma, CA đź’˛ Starting at $18.50/hour Sonoma ... and basic coordination * Help ensure residents arrive safely and on time * Maintain resident ...

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How much do patient appointment coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient appointment coordinator in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What does a patient appointment coordinator do?

A Patient Appointment Coordinator is responsible for scheduling, confirming, and managing patient appointments in healthcare settings such as hospitals, clinics, or medical offices. They act as the primary point of contact between patients and medical staff, ensuring that appointments are booked efficiently and that patient information is accurately recorded. In addition to scheduling, they may also handle patient inquiries, insurance verification, and maintain confidentiality of medical records. Their role is crucial in ensuring a smooth workflow and positive patient experiences.

What are the key skills and qualifications needed to thrive as a patient appointment coordinator, and why are they important?

To thrive as a Patient Appointment Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and basic office applications is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills are vital to ensure smooth scheduling operations, minimize errors, and enhance patient satisfaction within a healthcare facility.

What are some common challenges faced by patient appointment coordinators, and how can they be managed effectively?

Patient Appointment Coordinators often encounter challenges such as managing high call volumes, handling last-minute schedule changes, and addressing diverse patient needs. Effective time management and strong organizational skills are essential to balance these demands. Coordinators typically rely on electronic health record (EHR) systems and close communication with clinical staff to resolve conflicts and ensure patients receive timely care. Building rapport with patients and staying calm under pressure also contribute to a positive experience for both patients and the healthcare team.

What is the difference between Patient Appointment Coordinator vs Medical Office Assistant?

AspectPatient Appointment CoordinatorMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical schedulingHigh school diploma; certification varies by employer
Work EnvironmentMedical clinics, hospitals, outpatient facilitiesMedical offices, clinics, hospitals
Job ResponsibilitiesScheduling patient appointments, managing calendars, patient communicationFront desk duties, patient check-in, data entry, administrative support

The Patient Appointment Coordinator primarily focuses on scheduling and managing patient appointments, ensuring smooth patient flow. In contrast, the Medical Office Assistant handles a broader range of administrative tasks, including front desk duties and patient intake. Both roles are essential in healthcare settings, but the Coordinator specializes in appointment management, making it ideal for those interested in patient scheduling and communication.

What degree do you need for a patient appointment coordinator?

A patient appointment coordinator typically does not require a specific degree but benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education in healthcare administration, medical assisting, or related fields, along with strong organizational and communication skills. Certification in medical office administration can also enhance job prospects.
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Patient Appointment Coordinator jobs near you
Infographic showing various Patient Appointment Coordinator job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,371 per year, or $18 per hour.

Appointment Coordinator

Shriners Children's

Spokane, WA • On-site

$17.13 - $25.38/hr

Full-time

Posted 29 days ago

Shriners Children's rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

137th of 1,065 rated hospitals

Job description

Company Overview
Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations.
Job Description
.The Appointment Coordinator accurately schedules appointments, enters data into computerized appointment system, answers phone, and directs calls as needed. Schedulers will have the basic scheduling competencies to follow established Best Practices and be able to perform specific duties to an assigned area. Shriners Spokane is looking for a full-time Appointment Coordinator to join the team!
Key Responsibilities:
  • Scheduling & rescheduling, creating ad-hoc appointments, check-in & check-out and changing appointment status.
  • Registration, updating, quick/trauma admit, discharge and downtime conversion.
  • Utilizing Power Chart for additional information when needed, orders matrix & patient schedule tab.
  • Cross trained to ensure relief for other scheduling positions as assigned.
  • Prepares and completes medical record review to include analysis, documentation, and physician order completion.
  • Receives, assesses and routes telephone calls.

Preferred Qualifications:
  • High School Diploma/GED
  • 1 Year Scheduling, registration and insurance verification
  • 1 Year Medical Secretary

The pay range for this position is $17.13-$25.38/hourly.
Compensation is determined based on years of relevant experience and departmental equity.

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