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Patient Appointment Coordinator Jobs in Rochester, MN

CLD ROCHESTER MN LLC

Patient Care Coordinator

Rochester, MN · On-site

$17 - $22.50/hr

Patient Care Coordinator Status: Full-Time - Non- Exempt Hourly Professional Report to: Dental ... You will schedule patient appointments using a scheduling software, verify dental insurance, answer ...

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Patient Appointment Coordinator information

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How much do patient appointment coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient appointment coordinator in Rochester, MN is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.51 per hour, depending on experience, location, and employer.

What does a patient appointment coordinator do?

A Patient Appointment Coordinator is responsible for scheduling, confirming, and managing patient appointments in healthcare settings such as hospitals, clinics, or medical offices. They act as the primary point of contact between patients and medical staff, ensuring that appointments are booked efficiently and that patient information is accurately recorded. In addition to scheduling, they may also handle patient inquiries, insurance verification, and maintain confidentiality of medical records. Their role is crucial in ensuring a smooth workflow and positive patient experiences.

What are the key skills and qualifications needed to thrive as a patient appointment coordinator, and why are they important?

To thrive as a Patient Appointment Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and basic office applications is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills are vital to ensure smooth scheduling operations, minimize errors, and enhance patient satisfaction within a healthcare facility.

What are some common challenges faced by patient appointment coordinators, and how can they be managed effectively?

Patient Appointment Coordinators often encounter challenges such as managing high call volumes, handling last-minute schedule changes, and addressing diverse patient needs. Effective time management and strong organizational skills are essential to balance these demands. Coordinators typically rely on electronic health record (EHR) systems and close communication with clinical staff to resolve conflicts and ensure patients receive timely care. Building rapport with patients and staying calm under pressure also contribute to a positive experience for both patients and the healthcare team.

What is the difference between Patient Appointment Coordinator vs Medical Office Assistant?

AspectPatient Appointment CoordinatorMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical schedulingHigh school diploma; certification varies by employer
Work EnvironmentMedical clinics, hospitals, outpatient facilitiesMedical offices, clinics, hospitals
Job ResponsibilitiesScheduling patient appointments, managing calendars, patient communicationFront desk duties, patient check-in, data entry, administrative support

The Patient Appointment Coordinator primarily focuses on scheduling and managing patient appointments, ensuring smooth patient flow. In contrast, the Medical Office Assistant handles a broader range of administrative tasks, including front desk duties and patient intake. Both roles are essential in healthcare settings, but the Coordinator specializes in appointment management, making it ideal for those interested in patient scheduling and communication.

What degree do you need for a patient appointment coordinator?

A patient appointment coordinator typically does not require a specific degree but benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education in healthcare administration, medical assisting, or related fields, along with strong organizational and communication skills. Certification in medical office administration can also enhance job prospects.

What job categories do people searching Patient Appointment Coordinator jobs in Rochester, MN look for?

The top searched job categories for Patient Appointment Coordinator jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Patient Appointment Coordinator jobs?

Cities near Rochester, MN with the most Patient Appointment Coordinator job openings:

Patient Appointment Coordinator jobs near you
Infographic showing various Patient Appointment Coordinator job openings in Rochester, MN as of August 2026, with employment types broken down into 3% As Needed, 66% Full Time, 24% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,272 per year, or $16.5 per hour.

Patient Care Coordinator

CLD ROCHESTER MN LLC

Rochester, MN • On-site

$17 - $22.50/hr

Full-time, Part-time

Dental

Re-posted 21 days ago

Job description

Description:

Hello from Clear Lakes Dental!
We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full time/part time Patient Care Coordinator (PCC). We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!

Position Title: Patient Care Coordinator
Status: Full-Time – Non- Exempt Hourly Professional
Report to: Dental Operations Manager (DOM)
Supervisor: Assistant Patient Support Team Manager (APSTM)

Requirements:

As a Patient Care Coordinator you will play an important role in working with our clinical team. You will schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. This role is critical to the success of our patients and practice. You will provide exceptional customer service to all individuals calling into the clinic.

Compensation: $16.00, plus we have a bonus program that is unlimited.

Responsibilities and Duties
Greet patients by phone, schedule their appointments within the scheduling software (FUSE) and create a positive, welcoming experience.
Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow.
Uploading the necessary documents into patients profile
Ensuring all dental insurance is active for the current month
Ensuring all dental history is accurate
Obtaining necessary insurance benefits and eligibility
Register new patients and maintain accurate patient records.
Copy and scan documents into patients’ charts.
Request chart/patient transfers.
Record patient issues/conversations in communication log or chart.
Contact patients for follow up appointments.
Maintains patient confidentiality.

Qualifications
1 year of customer service experience.
Must be able to handle a fast paced environment.
Strong written and oral communication skills.
Demonstrated ability to manage complex operational matters.
Highly motivated and self starter attitude.
Energetic, engaging personality.
Enjoy working with people.
Proficient with computers (typing 50-60 wpm).
Bilingual in Spanish, Somali, Oromo or Hmong a plus.

Hours
8:45 a.m. to 5:30 p.m. CST - with 1 hour lunch break rotating