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Patient Appointment Coordinator Jobs (NOW HIRING)

VCU Health System

$17.25 - $26.39/hr

Handling all incoming and outgoing patient calls as our own call center including but not limited to scheduling appointments, rescheduling, referrals, directing community consults, coordinating ...

Insight Global

Patient Coordinator

Tyler, TX · On-site

$21 - $24/hr

We are seeking a Patient Coordinator to support daily patient operations by scheduling appointments, coordinating communication between patients and healthcare providers, and ensuring a positive ...

PeopleOne Health

Patient Care Coordinator

Kissimmee, FL · On-site

$16 - $24/hr

Patient Appointment Coordination: Schedule and confirm patient appointments, ensuring that appointments are scheduled appropriately, and all necessary pre-appointment paperwork is completed.

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Patient Appointment Coordinator information

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How much do patient appointment coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient appointment coordinator in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What does a patient appointment coordinator do?

A Patient Appointment Coordinator is responsible for scheduling, confirming, and managing patient appointments in healthcare settings such as hospitals, clinics, or medical offices. They act as the primary point of contact between patients and medical staff, ensuring that appointments are booked efficiently and that patient information is accurately recorded. In addition to scheduling, they may also handle patient inquiries, insurance verification, and maintain confidentiality of medical records. Their role is crucial in ensuring a smooth workflow and positive patient experiences.

What are the key skills and qualifications needed to thrive as a patient appointment coordinator, and why are they important?

To thrive as a Patient Appointment Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and basic office applications is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills are vital to ensure smooth scheduling operations, minimize errors, and enhance patient satisfaction within a healthcare facility.

What are some common challenges faced by patient appointment coordinators, and how can they be managed effectively?

Patient Appointment Coordinators often encounter challenges such as managing high call volumes, handling last-minute schedule changes, and addressing diverse patient needs. Effective time management and strong organizational skills are essential to balance these demands. Coordinators typically rely on electronic health record (EHR) systems and close communication with clinical staff to resolve conflicts and ensure patients receive timely care. Building rapport with patients and staying calm under pressure also contribute to a positive experience for both patients and the healthcare team.

What is the difference between Patient Appointment Coordinator vs Medical Office Assistant?

AspectPatient Appointment CoordinatorMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical schedulingHigh school diploma; certification varies by employer
Work EnvironmentMedical clinics, hospitals, outpatient facilitiesMedical offices, clinics, hospitals
Job ResponsibilitiesScheduling patient appointments, managing calendars, patient communicationFront desk duties, patient check-in, data entry, administrative support

The Patient Appointment Coordinator primarily focuses on scheduling and managing patient appointments, ensuring smooth patient flow. In contrast, the Medical Office Assistant handles a broader range of administrative tasks, including front desk duties and patient intake. Both roles are essential in healthcare settings, but the Coordinator specializes in appointment management, making it ideal for those interested in patient scheduling and communication.

What degree do you need for a patient appointment coordinator?

A patient appointment coordinator typically does not require a specific degree but benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education in healthcare administration, medical assisting, or related fields, along with strong organizational and communication skills. Certification in medical office administration can also enhance job prospects.
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Patient Appointment Coordinator jobs near you
Infographic showing various Patient Appointment Coordinator job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,371 per year, or $18 per hour.

Clinic Appointment Coordinator (3rd Floor - CSC)

Fairview Health Services

Minneapolis, MN • On-site

$21.58 - $30.48/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Fairview Health Services rating

7.8

Company rating: 7.8 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

135th of 898 rated healthcare providers

Job description

Job Overview

The Clinic Appointment Coordinators who work at Fairview ensure that patients and their families and guests have a positive experience unparalleled in the health care market. Our Clinic Appointment coordinators serve as the welcoming face for our clinics for patients and their families at time of check-out. We also emphasizes an inclusive, team-focused atmosphere; as such our Clinic Appointment Coordinators are integral to helping us develop the next processes needed to ensure our patients well-being. The primary focus of this role is ensuring efficient check-out process for the patients and helping them get scheduled for follow up appointments after seeing our wonderful clinical staff. The team works collaboratively with clinic management and staff to support the business needs of the clinic which include but is not limited to: working wait/reschedule list, working In-basket messages, check-out, scheduling, and work queue reports.

MPhysicians emphasizes and fosters an inclusive, team-focused, and educational atmosphere. Our mission is to create an open and welcoming environment that celebrates our differences and encourages new ideas in the service of helping our patients. If you are looking for an opportunity in the administrative side of health care and to be a part of an inclusive team that will help you grow your career, please apply today.

Overview

Key responsibilities include but are not limited to:

  • Greets patients and families as part of the check-out process for unparalleled excellent experience.
  • Accurately coordinates and schedules future appointments and/or procedures following patient visit with provider.
  • Actively uses and embraces technological enhancements to support their role.
  • Maintain a friendly and welcoming disposition when interacting with patients and their family.
  • Utilize strong customer service skills and promote the organizational philosophy of patient centered care to proactively meet the needs of all patients and their families during their clinic visits and/or other interactions.
  • Demonstrates ability to provide applicable service adjusting approaches to reflect developmental level of population served.
  • Performs other duties including Performance Goals developed by manager and employee and reported in the employee's Performance Review as part of organizations Performance Management tools

Minimum Qualifications:

  • Post HS education or training with basic medical terminology and keyboarding skills.
  • At least 1 year of customer service experience working with the public.
  • Good multi-tasking and critical thinking skills. Attention to detail. Outstanding interpersonal and communication skills.
  • Flexible with assignments and able to perform a wide variety of duties.

Location: 909 Fulton St SE, Minneapolis, MN 55455

Floor: Three

Hours: Monday - Friday, 1.0 FTE 40 hours per week, 8:30-5:00pm


Benefit Overview

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information:


Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.


EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected statusQualifications:

$21.58- $30.48 Hourly

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

What Fairview Health Services employees say

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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