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Patient Access Representative Team Lead Jobs (NOW HIRING)

McLaren

Patient Access Representative

Mount Pleasant, MI · On-site

$16 - $20.25/hr

Under minimum direction, the Patient Access Representative is accountable to ensure a smooth timely ... team members. 4. Contributes to continuous quality improvement efforts. 5. Completes complex tasks ...

UPMC Altoona

Patient Access Representative

Altoona, PA · On-site

$17 - $21.75/hr

Patient Access Representative UPMC Altoona has immediate openings for Patient Access ... Also works as a team member and positively accepts change throughout the Hospital. * Critical to ...

Central Health

Patient Access Representative

Austin, TX · On-site

$17 - $21.75/hr

The Patient Access Representative is also responsible for patient education with regard to ... Accurately document and communicate patient concerns to the site triad leadership team. * Ability ...

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How much do patient access representative team lead jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient access representative team lead in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access representative team lead?

Patient Access Representative Team Leads are healthcare professionals responsible for overseeing a team of patient access representatives who handle patient admissions, registration, insurance verification, and scheduling. They ensure that all procedures are followed correctly, staff are trained, and patient interactions are handled efficiently and compassionately. Team Leads also resolve escalated issues, monitor team performance, and collaborate with other departments to improve the patient experience. Their leadership is critical in maintaining smooth front-end operations in hospitals or medical facilities.

What does a patient access representative team lead do?

As a Patient Access Representative Team Lead, you play a vital role in overseeing the daily operations of the patient access team, ensuring that staff are meeting registration, scheduling, and insurance verification standards. You'll frequently address workflow challenges by reallocating resources, providing on-the-spot training, and troubleshooting complex patient or system issues. Effective communication and collaboration with both your team and other hospital departments are essential to maintain smooth patient flow and uphold service quality. This role also offers opportunities to mentor team members and contribute to process improvements, which can be stepping stones for further leadership roles.

What are the key skills and qualifications needed to thrive as a patient access representative team lead?

To thrive as a Patient Access Representative Team Lead, you need in-depth knowledge of patient registration, insurance verification, and healthcare regulations, often supported by experience in medical front office operations and a high school diploma or higher. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and scheduling software is typically required. Strong leadership, problem-solving, and communication skills help you effectively guide teams and resolve patient or workflow issues. These capabilities are crucial to ensuring smooth patient intake processes, compliance, and high-quality service throughout the patient experience.

What is the difference between Patient Access Representative Team Lead vs Patient Access Representative?

AspectPatient Access Representative Team LeadPatient Access Representative
CredentialsHigh school diploma; some roles may require certification in healthcare access or customer serviceHigh school diploma; customer service experience often preferred
Work EnvironmentHospital or clinic front desk, overseeing team activitiesFront desk, patient registration, scheduling in healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsSame as above
Common Search & ComparisonLeadership, team coordination, supervisionPatient registration, customer service, appointment scheduling

The main difference between a Patient Access Representative Team Lead and a Patient Access Representative is that the Team Lead supervises and coordinates the team, often handling leadership responsibilities, while the Representative focuses on patient registration and customer service tasks. Both roles require similar credentials and work in healthcare settings, but the Team Lead has additional responsibilities related to team management.

More about Patient Access Representative Team Lead jobs

What states have the most Patient Access Representative Team Lead jobs?

States with the most job openings for Patient Access Representative Team Lead jobs include:

What job categories do people searching Patient Access Representative Team Lead jobs look for?

The top searched job categories for Patient Access Representative Team Lead jobs are:

Patient Access Representative Team Lead jobs near you
Infographic showing various Patient Access Representative Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Representative

Saint Luke's Hospital System

Overland Park, KS

$17 - $21.75/hr

Part-time

Re-posted 4 days ago

Saint Luke's Health System (Kansas City) rating

7.1

Company rating: 7.1 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

378th of 898 rated healthcare providers

Job description

Job Description

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Schedule: Sat & Sunday from 6a-6p

Job Requirements

Applicable Experience:

Less than 1 yearJob DetailsPart TimeDay (United States of America)

What Saint Luke's Health System (Kansas City) employees say

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