ZipRecruiter

Log In

1

Call Center Operator Jobs in Chaska, MN (NOW HIRING)

University of Minnesota

PSECC Operator

Minneapolis, MN

$23.17 - $30.67/hr

Public Safety Emergency Communications Center (PSECC) Operators are responsible for monitoring ... Complete complaint/call log. Performs data entry. * Receives and acts on requests for building and ...

HealthPartners

Operator, Switchboard

Saint Louis Park, MN · On-site

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come ... Call center or Switchboard experience preferred. * Knowledge of Health Care industry; eagerness to ...

HealthPartners

Operator, Switchboard

Saint Louis Park, MN · On-site

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come ... Call center or Switchboard experience preferred. * Knowledge of Health Care industry; eagerness to ...

next page

Showing results 1-20

All JobsCall Center Operator JobsCall Center Operator Jobs in Chaska, MN

Call Center Operator information

See Chaska, MN salary details

$10

$21

$30

How much do call center operator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for call center operator in Chaska, MN is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.84 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

Call Center Operator jobs near you
Infographic showing various Call Center Operator job openings in Chaska, MN as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,526 per year, or $21.9 per hour.

Hospice Call Center - Customer Service Representative

Corner Home Medical

Minneapolis, MN • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Corner Home Medical rating

7.0

Company rating: 7.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Hospice Call Center - Customer Service Representative
Location: New Hope, MN (On-Site)
Schedule: Monday-Friday, 9:00 AM - 5:30 PM
Job Type: Full-Time
Compensation: $20.00 per hour
About Corner Home Medical
Corner Home Medical is a family-owned and operated company dedicated to helping individuals remain safe and comfortable in their homes by providing high-quality Durable Medical Equipment (DME) and healthcare support services throughout Minnesota and the surrounding areas.
We are looking for a compassionate and customer-focused Customer Service Representative to join our Hospice Call Center team. If you enjoy helping people, thrive in a fast-paced environment, and excel at providing exceptional service over the phone, we'd love to hear from you.
About the Role
As a Customer Service Representative in our Hospice Call Center, you will serve as a key point of contact for patients, caregivers, healthcare providers, and hospice partners. This role requires strong communication skills, attention to detail, and the ability to provide compassionate service while managing a high volume of inbound calls related to medical equipment and patient needs.
Previous experience in medical terminology, healthcare, medical billing, or insurance is helpful but not required. We are willing to train the right candidate.
Key Responsibilities
  • Answer incoming calls from patients, caregivers, healthcare facilities, and hospice partners.
  • Assist customers with questions regarding Durable Medical Equipment (DME).
  • Provide information regarding product usage, orders, and insurance coverage.
  • Create and process customer orders accurately and efficiently.
  • Finalize orders and submit required documentation to the billing department.
  • Communicate professionally via phone, fax, and email.
  • Maintain a high level of customer satisfaction through responsive and compassionate service.
  • Meet daily call volume and performance expectations.
  • Accurately document customer interactions and order details.
  • Collaborate with internal departments to ensure timely fulfillment of patient needs.
  • Perform other duties as assigned.
Required Qualifications
  • High School Diploma or equivalent required.
  • Previous customer service experience preferred.
  • Medical terminology, healthcare, insurance verification, or medical billing experience is a plus but not required.
  • Ability to meet daily call volume expectations.
  • Strong written and verbal communication skills.
  • Professional phone etiquette and customer service abilities.
  • Fluent in English (reading, writing, and speaking).
  • Strong organizational and multitasking skills.
  • Excellent attention to detail and accuracy.
  • Ability to navigate multiple computer systems simultaneously.
  • Positive attitude with a strong desire to help others.
  • Reliable attendance and punctuality are essential.
Physical Requirements
This position may require:
  • Sitting for extended periods while working at a computer and telephone.
  • Occasional standing, walking, kneeling, squatting, lifting, twisting, reaching, and grasping.
  • Frequent use of computers, phones, and office equipment.
Working Conditions
This position is based in a professional office environment within a medical equipment branch location. The role requires:
  • Frequent interaction with customers by phone, email, and fax.
  • Working in a fast-paced call center environment.
  • Managing multiple tasks and priorities simultaneously.
  • Maintaining professionalism and focus despite interruptions.
Benefits
Corner Home Medical offers a competitive benefits package, including:
  • Medical Insurance
  • Free Employee Dental Coverage
  • Vision Insurance
  • Health Savings Account (HSA)
  • Paid Time Off (PTO)
  • 401(k) with Company Match up to 4%
  • Life Insurance
  • Paid Training
  • Career Advancement Opportunities
  • Employee Referral Incentives

Corner Home Medical is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Monday-Friday 9:00 AM - 5:30 PM
40 hours per week

What Corner Home Medical employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply