ZipRecruiter

Log In

1

Call Center Operator Jobs in Chaska, MN (NOW HIRING)

Securitas Technology

Scheduler - Alarm Services

Lakeville, MN · On-site

$16 - $20.75/hr

... operators, process emails, and dispatching afterhours emergency service tickets. This position regularly interacts with customers and internal representatives. The Service Call Intake Specialist ...

Securitas Technology

Scheduler - Alarm Services

Shakopee, MN · On-site

$16.50 - $21.50/hr

... operators, process emails, and dispatching afterhours emergency service tickets. This position regularly interacts with customers and internal representatives. The Service Call Intake Specialist ...

Securitas Technology

Scheduler - Alarm Services

Savage, MN · On-site

$16.50 - $21.25/hr

... operators, process emails, and dispatching afterhours emergency service tickets. This position regularly interacts with customers and internal representatives. The Service Call Intake Specialist ...

Securitas Technology

Scheduler - Alarm Services

Minnetonka, MN · On-site

$15.75 - $20.50/hr

... operators, process emails, and dispatching afterhours emergency service tickets. This position regularly interacts with customers and internal representatives. The Service Call Intake Specialist ...

Securitas Technology

Scheduler - Alarm Services

Prior Lake, MN · On-site

$16 - $20.50/hr

... operators, process emails, and dispatching afterhours emergency service tickets. This position regularly interacts with customers and internal representatives. The Service Call Intake Specialist ...

Securitas Technology

Scheduler - Alarm Services

Burnsville, MN · On-site

$16 - $20.50/hr

... operators, process emails, and dispatching afterhours emergency service tickets. This position regularly interacts with customers and internal representatives. The Service Call Intake Specialist ...

Mister Sparky

Client Care Representative

Saint Paul, MN · On-site

$18 - $24/hr

Reports to the Call Center Manager. Job Duties * Answers incoming client telephone calls and ... Each franchise location is independently owned and operated by a franchisee. Your application will ...

Mister Sparky

Client Care Representative

Saint Paul, MN · On-site

$18 - $24/hr

Reports to the Call Center Manager. JOB DUTIES * Answers incoming client telephone calls and ... Each franchise location is independently owned and operated by a franchisee. Your application will ...

Omni Inclusive

Mulesoft Developer

Minneapolis, MN · On-site

$52.50 - $69.75/hr

Operated in an Agile/Scrum environment supporting Customer facing Product. * Very proficient in ... Strong Communication skills Desired Skills/Experience: * Healthcare / Call Center knowledgeable ...

previous page

Showing results 41-60

All JobsCall Center Operator JobsCall Center Operator Jobs in Chaska, MN

Call Center Operator information

See Chaska, MN salary details

$10

$21

$30

How much do call center operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center operator in Chaska, MN is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.84 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

What job categories do people searching Call Center Operator jobs in Chaska, MN look for?

The top searched job categories for Call Center Operator jobs in Chaska, MN are:

Call Center Operator jobs near you
Infographic showing various Call Center Operator job openings in Chaska, MN as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,526 per year, or $21.9 per hour.

Scheduler - Alarm Services

Securitas Technology

Lakeville, MN • On-site

$16 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Securitas Technology rating

7.1

Company rating: 7.1 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

41st of 118 rated security

Job description

Service Dispatch Specialist I (Service Call Intake)
Job Description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

 

Service Call Intake’s is responsible for processing inbound phone calls from all service lines. Phone calls consist of reviewing alarm history, placing systems in/out of test, process/update service tickets, routing calls to different departments and/or operators, process emails, and dispatching afterhours emergency service tickets. This position regularly interacts with customers and internal representatives.


The Service Call Intake Specialist Schedule may vary based on Operational Needed

Current Available Times:

6:00am-2:30pm CST with Tuesday and Wednesday off

6:00am-2:30pm CST with Thursday and Friday off

8:00am-4:30pm CST with Saturday and Sunday off

8:00am-4:30pm CST with Saturday and Sunday off

1:30pm-10:00pm CST with Saturday and Sunday off

Duties and Responsibilities will vary based on your Tiers and or schedule shift:

• Adhere to established sequences, policies, and procedures.

• Interact with customers and internal reps in a positive, professional, and efficient manner.

• Prioritize customers over lower priority tasks.

• Process inbound phone calls to continuously meet department goals.

• Process service tickets and review service instructions to ensure tickets are entered with accurate scope of work and follow any special requirements.

• Update service tickets as necessary with notes documented in the ticket.

• Find and research a customer’s service and or alarm history.

• Ensure important commitments are fulfilled and deadlines are met.

• Express commitments to satisfactorily resolve and/or escalate customer issues.

• Process emails in the Service shared inboxes

• Dispatch after-hours emergency service tickets to on call tech.

• Complete miscellaneous tasks assigned by Service leadership.


Required Qualifications:

• Excellent attendance record.

• Excellent written and verbal communication skills, including strong telephone skills.

• Strong computer keyboarding skills; the ability to type while speaking on the telephone.

• Excellent Customer Service skills: able to diffuse tension, listen, empathize, and work to set & meet expectations towards solving customer issues in a calm fashion.

Securitas offers comprehensive benefits including:

  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

What Securitas Technology employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply