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Call Center Jobs in Chaska, MN (NOW HIRING)

Comfort Matters LLC

Call Center Manager

Osseo, MN

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

Comfort Matters

Call Center Manager

Osseo, MN · On-site

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with a talent for communication? We're looking for Call Center Agents to join our inbound support team ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family ...

Nolo

Call Center Representative

Minneapolis, MN · On-site

$20/hr

Call Center Representative Premier Disability Services, a division of Internet Brands, is seeking qualified Call Center Representatives to join our high-volume call center team based in Minneapolis ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...

HealthPartners

Call Center Associate

Saint Paul, MN

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...

Regions Hospital

Call Center Associate

Saint Paul, MN

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...

System One

Call Center Recruiter

Minneapolis, MN · Remote

$37/hr

Recruiter - Call Center Recruiting Location: Minneapolis, MN Schedule: Hybrid Schedule (Onsite Tuesday, Wednesday, and Thursday - Remote Monday and Friday) Contract Duration: 4-months (Contract-To ...

System One

Call Center Recruiter

Minneapolis, MN · Remote

$37/hr

Recruiter - Call Center Recruiting Location: Minneapolis, MN Schedule: Hybrid Schedule (Onsite Tuesday, Wednesday, and Thursday - Remote Monday and Friday) Contract Duration: 4-months (Contract-To ...

System One

Call Center Recruiter

Minneapolis, MN · Remote

$37/hr

Recruiter - Call Center Recruiting Location: Minneapolis, MN Schedule: Hybrid Schedule (Onsite Tuesday, Wednesday, and Thursday - Remote Monday and Friday) Contract Duration: 4-months (Contract-To ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...

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All JobsCall Center JobsCall Center Jobs in Chaska, MN

Call Center information

See Chaska, MN salary details

$11

$19

$26

How much do call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for call center in Chaska, MN is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.62 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Chaska, MN?

The most popular types of Call Center jobs in Chaska, MN are:

What job categories do people searching Call Center jobs in Chaska, MN look for?

The top searched job categories for Call Center jobs in Chaska, MN are:

What cities near Chaska, MN are hiring for Call Center jobs?

Cities near Chaska, MN with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Chaska, MN as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,947 per year, or $19.2 per hour.

Call Center Supervisor

Cedar Riverside People'

Minneapolis, MN • On-site

$25 - $28/hr

Full-time

Re-posted 21 days ago

Job description

About the Role:

The Call Center Supervisor plays a pivotal role in overseeing daily operations within a busy call center environment to ensure exceptional customer service and achievement of performance targets. This position is responsible for managing a team of call center agents, providing guidance, coaching, and support to optimize their productivity and professional development. The supervisor monitors call center metrics closely, analyzing data to identify trends and implement strategies that improve efficiency and customer satisfaction. Additionally, the role involves coordinating outbound calling campaigns and collaborating with sales teams to drive center sales objectives. Ultimately, the Call Center Supervisor ensures that operational goals are met while fostering a positive and motivating work environment.

Minimum Qualifications:

  • Proven experience working in a call center environment, preferably in a supervisory or team lead role.
  • Strong oral and verbal communication skills with the ability to effectively interact with customers and team members.
  • Demonstrated knowledge of call center metrics and performance management.
  • Ability to manage outbound calling campaigns and understand sales processes within a call center.
  • Proficiency in call center management software and related technology.

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Communications, or a related field.
  • Experience with CRM systems and workforce management tools.
  • Background in sales or customer service within a call center setting.
  • Certification in call center management or leadership training.
  • Bilingual abilities to support diverse customer bases.

Responsibilities:

  • Supervise and support call center agents during inbound and outbound calls to maintain high-quality customer interactions.
  • Monitor key performance indicators such as call volume, average handle time, and customer satisfaction scores to ensure targets are met.
  • Conduct regular coaching sessions and performance reviews to develop team members’ skills and address any performance issues.
  • Coordinate outbound calling initiatives to maximize sales opportunities and meet revenue goals.
  • Collaborate with management to develop and implement process improvements and training programs.
  • Manage scheduling and staffing to ensure adequate coverage during peak call times.
  • Handle escalated customer issues and provide timely resolutions to maintain service excellence.

Skills:

The required skills such as call center management and understanding of call center metrics are essential for monitoring team performance and driving continuous improvement. Oral and verbal communication skills are used daily to provide clear instructions, deliver feedback, and resolve customer issues effectively. Experience with outbound calling and center sales enables the supervisor to lead sales initiatives and motivate agents to meet targets. Familiarity with the call center environment allows the supervisor to anticipate operational challenges and implement efficient workflows. Preferred skills like CRM proficiency and bilingual communication enhance the supervisor’s ability to manage customer relationships and support a diverse team, contributing to overall success.


08:00 am to 05:00 pm
40 hours per week

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