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Call Center Jobs in Mankato, MN (NOW HIRING)

Walmart

Continuous Skills Development Trainer

Mankato, MN · On-site

$27.30 - $30.80/hr

Hourly Wage: $27.3 - $30.8 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly ...

Aspen Dental

Associate Dentist - Mankato, MN

Mankato, MN · On-site

$180K - $215K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Mayo Clinic

Endocrinologist

Mankato, MN · On-site

Evening and weekend call covered by 24/7 call center and Rochester colleagues. * Offers innovation as part of the role with virtual visits. * Partnership with weight management program utilizing ...

Mayo Clinic

Endocrinologist

Mankato, MN · On-site

Evening and weekend call covered by 24/7 call center and Rochester colleagues. * Offers innovation as part of the role with virtual visits. * Partnership with weight management program utilizing ...

Mayo Clinic

Endocrinologist

Mankato, MN · On-site

Evening and weekend call covered by 24/7 call center and Rochester colleagues. * Offers innovation as part of the role with virtual visits. * Partnership with weight management program utilizing ...

Mayo Clinic

Endocrinologist

Mankato, MN

$208K - $708K/yr

Evening and weekend call covered by 24/7 call center and Rochester colleagues. * Offers innovation as part of the role with virtual visits. * Partnership with weight management program utilizing ...

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Call Center information

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$10

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$24

How much do call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center in Mankato, MN is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Mankato, MN?

The most popular types of Call Center jobs in Mankato, MN are:

What job categories do people searching Call Center jobs in Mankato, MN look for?

The top searched job categories for Call Center jobs in Mankato, MN are:

What cities near Mankato, MN are hiring for Call Center jobs?

Cities near Mankato, MN with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Mankato, MN as of August 2026, with employment types broken down into 52% Full Time, 39% Part Time, 3% Temporary, and 6% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $36,932 per year, or $17.8 per hour.

Call Center Rep

Mankato, MN

Global Channel Management, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Management, Inc.external

$12/hr

Contractor

Re-posted 25 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

 Previous call center experience

Knowledge of how to increase  sales via suggestive selling techniques Minimum Qualifications:
Ability to multi-task through multiple computer screens to using
resources efficiently to create an amazing customer experience a
Strong communication skills

Proficiency with Microsoft Office
High School diploma or equivalent

Additional Information

$12hr

CTH

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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