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Call Center Operator Jobs in Georgia (NOW HIRING)

Intralot

Call Center Operator

Peachtree Corners, GA · On-site

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

Intralot

Call Center Operator

Duluth, GA · On-site

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

General Call Center | Full-Time

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

General Call Center | Full-Time

Call Center Representative

Pembroke, GA · On-site

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

General Call Center | Full-Time

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Basic understanding of the Windows operating system * Highly reliable with the ability to maintain ...

General Call Center | Full-Time

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

General Call Center | Full-Time

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Basic understanding of the Windows operating system * Highly reliable with the ability to maintain ...

General Call Center | Full-Time

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Basic understanding of the Windows operating system * Highly reliable with the ability to maintain ...

General Call Center | Full-Time

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Basic understanding of the Windows operating system * Highly reliable with the ability to maintain ...

RemX

Call Center Representative

Atlanta, GA · On-site

$20/hr

Our representatives work 8-hour shifts within these operating hours. ? * Our representatives work ... 1 year call center, High volume 100cpd (might consider someone who handled 50+cpd) • Will ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Follow communication scripts and standard operating procedures. * Meet or exceed performance ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Follow communication scripts and standard operating procedures. * Meet or exceed performance ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Follow communication scripts and standard operating procedures. * Meet or exceed performance ...

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

  • Dental

  • Vision

  • PTO

... operating proceduresAssist in resolving customer complaints with the support of the Customer ... call center experience is a plusStrong interpersonal, communication and organizational ...

MCI Careers

Call Center Representative

Midway, GA

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...

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All JobsCall Center Operator JobsCall Center Operator Jobs in Georgia

Call Center Operator information

See Georgia salary details

$8

$17

$24

How much do call center operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call center operator in Georgia is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $21.92 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

What are popular job titles related to Call Center Operator jobs in Georgia?

For Call Center Operator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Call Center Operator jobs in Georgia look for?

The top searched job categories for Call Center Operator jobs in Georgia are:

What are popular job titles related to Call Center Operator jobs in GA?

For Call Center Operator jobs in GA, the most frequently searched job titles are:

Call Center Operator jobs near you
Infographic showing various Call Center Operator job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,852 per year, or $17.2 per hour.

Call Center Operator

Intralot

Peachtree Corners, GA • On-site

Other

Re-posted 8 days ago

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies

Job description

Job Title

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Education, Training and Experience

High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred

Knowledge, Skills and Abilities

Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes

Duties and Responsibilities

Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs

Employment Eligibility Verification

Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer

As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

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