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Dispatch Call Center Jobs in Georgia (NOW HIRING)

Express Employment Professionals - Dunwoody, GA

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Customer Service- Call Center

Atlanta, GA · On-site

$15 - $16/hr

Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE $15 MUST BE AVAILABLE ON WEEKENDS NORCROSS LOCATION Customer Service $15-$16 Norcross Location Answer phones, data entry, good ...

Intralot

Call Center Operator

Peachtree Corners, GA · On-site

One (1) year prior related customer service experience, preferably in a technical call center ... questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility ...

Intralot

Call Center Operator

Duluth, GA · On-site

One (1) year prior related customer service experience, preferably in a technical call center ... questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility ...

Verida Inc

Call Center Supervisor - WI

Villa Rica, GA · On-site

... dispatch and transportation operations as needed. * Manage workforce scheduling activities ... Partner with the Call Center Manager to analyze call volume, workload trends, and operational ...

Tele Specialists

Call Center Agent

Brookhaven, GA · On-site

$14.75 - $19.50/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift ... The dispatcher answers the call, obtains information, and then contacts the physician to transfer ...

TeleSpecialists LLC

Call Center Agent

Atlanta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift ... The dispatcher answers the call, obtains information, and then contacts the physician to transfer ...

Tele Specialists

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift ... The dispatcher answers the call, obtains information, and then contacts the physician to transfer ...

Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

... dispatcher on duty Requirements: *Typing 35 wpm *Completion of spelling test *Good phone voice ... Call Center - Machine Maintenance - Receptionist - Project Managers/Estimators - Office Manager ...

Verida Inc

DISPATCH SUPERVISOR

Villa Rica, GA · On-site

To supervise operations in the Dispatch department which facilitates the maximization of resources ... QUALIFICATIONS Required · Prior Call Center leadership experience · Knowledge of call center ...

New

Verida Inc

DISPATCH SUPERVISOR- WI

Villa Rica, GA · On-site

To supervise operations in the Dispatch department which facilitates the maximization of resources ... QUALIFICATIONS Required · Prior Call Center leadership experience · Knowledge of call center ...

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Dispatch Call Center information

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$11

$16

$23

How much do dispatch call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for dispatch call center in Georgia is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.45 per hour, depending on experience, location, and employer.

What is a dispatch call center?

A Dispatch Call Center is a specialized communication hub where operators receive incoming calls, gather information, and coordinate the dispatch of personnel, vehicles, or services to specific locations. These centers often handle emergency or service-related requests, such as police, fire, medical, roadside assistance, or utility services. Dispatchers use specialized software and communication tools to track resources and ensure timely responses. Their role is crucial in managing information flow, prioritizing requests, and maintaining effective communication between callers and field responders.

What are the key skills and qualifications needed to thrive as a dispatch call center agent?

To thrive as a Dispatch Call Center Agent, you need strong communication, multitasking, and problem-solving skills, often supported by a high school diploma and previous customer service or dispatch experience. Familiarity with dispatch software, multi-line phone systems, and GPS tracking tools is typically required. Outstanding attention to detail, calmness under pressure, and teamwork are essential soft skills for this role. These abilities are crucial for ensuring accurate information flow, quick response times, and effective coordination in fast-paced and high-stress environments.

What are some common challenges faced by professionals working in a dispatch call center, and how can they be managed?

Professionals in a Dispatch Call Center often face challenges such as managing high call volumes, handling urgent or stressful situations, and ensuring clear communication between callers and field teams. Success in this role relies on staying calm under pressure, prioritizing tasks efficiently, and using dispatch software effectively. Regular training, teamwork, and support from supervisors can help employees navigate these challenges and maintain a positive work environment.

What is the difference between Dispatch Call Center vs Customer Service Representative?

AspectDispatch Call CenterCustomer Service Representative
Primary RoleCoordinate and dispatch services or personnel to locationsAssist customers with inquiries, support, and issue resolution
Work EnvironmentCall centers, often fast-paced, focused on logisticsCall centers or retail settings, focused on customer interaction
Required SkillsCommunication, organization, problem-solvingCommunication, empathy, problem-solving
CertificationsNone typically required, may prefer logistics or dispatch trainingNone typically required, customer service skills emphasized

Dispatch Call Center roles focus on coordinating and dispatching services or personnel, often within logistics or emergency services. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, dispatch positions emphasize logistical coordination, whereas customer service roles focus on client interaction and issue resolution.

How do you become a dispatch call center?

To become a dispatch call center professional, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to multitask. Some roles may require experience with dispatch software or relevant certifications, and training is often provided on the job to familiarize new employees with procedures and tools.

Is it hard to get hired as a dispatch call center?

Getting hired as a dispatch call center agent can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and familiarity with dispatch software. Many positions are entry-level and may require a background check or certification, making the hiring process competitive but accessible for qualified candidates.

What disqualifies you from being a dispatch call center?

Disqualifications for a dispatch call center role typically include a lack of required communication skills, poor customer service history, or inability to pass background checks and drug screenings. Additionally, candidates may be disqualified if they do not have a valid driver's license, relevant experience, or the ability to work in a fast-paced environment with shift flexibility.

What are popular job titles related to Dispatch Call Center jobs in Georgia?

For Dispatch Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Dispatch Call Center jobs in Georgia look for?

The top searched job categories for Dispatch Call Center jobs in Georgia are:

Dispatch Call Center jobs near you
Infographic showing various Dispatch Call Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,936 per year, or $16.3 per hour.

Customer Service- Call Center

Express Employment Professionals - Dunwoody, GA

Atlanta, GA • On-site

$15 - $16/hr

Full-time

Posted 10 days ago

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Job description

IMMEDIATE PLACEMENT! APPLY NOW!

We are looking for experienced Customer Service and Call Center professionals for immediate placement in the Norcross area.

Customer Service/Dispatcher Call Center Environment

ALL SHIFTS AVAILABLE $15 MUST BE AVAILABLE ON WEEKENDS NORCROSS LOCATION

Customer Service

$15-$16 Norcross Location

Answer phones, data entry, good phone voice. Must be proficient in MS Word, Excel, Powerpoint, etc. 30WPM

MUST HAVE 2-3 years’ office experience

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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