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Dispatch Call Center Jobs in Georgia (NOW HIRING)

Insight Facilities Management Inc.

Be Seen First

Client Service Representative

Marietta, GA · On-site

$16 - $18/hr

... for dispatching jobs, obtaining approvals, answering account questions, and resolving issues via phone & email. Responsibilities and Duties * Operate all call center equipment and peripheral ...

Waste Management

Swing, Dispatcher/Router

Smyrna, GA · On-site

$19 - $21/hr

... Dispatch Center. The Swing can step into scheduled and non-scheduled absences within the center ... in a call-center environment. IV. Physical Requirements Listed below are key points regarding ...

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All JobsDispatch Call Center JobsDispatch Call Center Jobs in Georgia

Dispatch Call Center information

See Georgia salary details

$11

$16

$23

How much do dispatch call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for dispatch call center in Georgia is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.45 per hour, depending on experience, location, and employer.

What is a dispatch call center?

A Dispatch Call Center is a specialized communication hub where operators receive incoming calls, gather information, and coordinate the dispatch of personnel, vehicles, or services to specific locations. These centers often handle emergency or service-related requests, such as police, fire, medical, roadside assistance, or utility services. Dispatchers use specialized software and communication tools to track resources and ensure timely responses. Their role is crucial in managing information flow, prioritizing requests, and maintaining effective communication between callers and field responders.

What are the key skills and qualifications needed to thrive as a dispatch call center agent?

To thrive as a Dispatch Call Center Agent, you need strong communication, multitasking, and problem-solving skills, often supported by a high school diploma and previous customer service or dispatch experience. Familiarity with dispatch software, multi-line phone systems, and GPS tracking tools is typically required. Outstanding attention to detail, calmness under pressure, and teamwork are essential soft skills for this role. These abilities are crucial for ensuring accurate information flow, quick response times, and effective coordination in fast-paced and high-stress environments.

What are some common challenges faced by professionals working in a dispatch call center, and how can they be managed?

Professionals in a Dispatch Call Center often face challenges such as managing high call volumes, handling urgent or stressful situations, and ensuring clear communication between callers and field teams. Success in this role relies on staying calm under pressure, prioritizing tasks efficiently, and using dispatch software effectively. Regular training, teamwork, and support from supervisors can help employees navigate these challenges and maintain a positive work environment.

What is the difference between Dispatch Call Center vs Customer Service Representative?

AspectDispatch Call CenterCustomer Service Representative
Primary RoleCoordinate and dispatch services or personnel to locationsAssist customers with inquiries, support, and issue resolution
Work EnvironmentCall centers, often fast-paced, focused on logisticsCall centers or retail settings, focused on customer interaction
Required SkillsCommunication, organization, problem-solvingCommunication, empathy, problem-solving
CertificationsNone typically required, may prefer logistics or dispatch trainingNone typically required, customer service skills emphasized

Dispatch Call Center roles focus on coordinating and dispatching services or personnel, often within logistics or emergency services. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, dispatch positions emphasize logistical coordination, whereas customer service roles focus on client interaction and issue resolution.

How do you become a dispatch call center?

To become a dispatch call center professional, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to multitask. Some roles may require experience with dispatch software or relevant certifications, and training is often provided on the job to familiarize new employees with procedures and tools.

Is it hard to get hired as a dispatch call center?

Getting hired as a dispatch call center agent can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and familiarity with dispatch software. Many positions are entry-level and may require a background check or certification, making the hiring process competitive but accessible for qualified candidates.

What disqualifies you from being a dispatch call center?

Disqualifications for a dispatch call center role typically include a lack of required communication skills, poor customer service history, or inability to pass background checks and drug screenings. Additionally, candidates may be disqualified if they do not have a valid driver's license, relevant experience, or the ability to work in a fast-paced environment with shift flexibility.

What are popular job titles related to Dispatch Call Center jobs in Georgia?

For Dispatch Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Dispatch Call Center jobs in Georgia look for?

The top searched job categories for Dispatch Call Center jobs in Georgia are:

Dispatch Call Center jobs near you
Infographic showing various Dispatch Call Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,936 per year, or $16.3 per hour.

PT Preload Dispatch Supervisor

United Parcel Service (UPS)

Thomasville, GA • On-site

Part-time

Posted 22 days ago

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,350 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Alternate Part-time Package Dispatch Supervisor/Package Center Supervisor is a position that has been trained and certified to perform the role of either a PT PDS or a PT PCS to accommodate alternative schedules and increase operational flexibility. This positions is responsible for analyzing and planning their center's daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.) He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. This position provides customer service support (e.g, answering messages, concerns, call tags, destination follow ups, etc.) He/She facilitates the smooth execution of operational procedures and management of systems.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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