Question 1

Do workers at UPS get paid breaks?

Accepted Answer

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 209 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 2

Does UPS pay people when they’re sick?

Accepted Answer

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 251 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 3

At UPS, are sick days and vacation days separate paid time off?

Accepted Answer

Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 207 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 4

Are part-time workers able to get health insurance from UPS?

Accepted Answer

Most people who work part-time can get health insurance.
91% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 250 people who took the Breakroom Quiz between December 2024 and March 2025.

Question 5

Do part-time workers get paid time off at UPS?

Accepted Answer

Most people who work part-time get paid time off.
87% of people who work part-time say they get paid time off
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 6

Is the health insurance from UPS affordable enough for their workers?

Accepted Answer

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 214 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 7

Do people get paid time off at UPS?

Accepted Answer

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 260 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 8

How far ahead of time do people find out their work schedule?

Accepted Answer

Most people find out their schedule less than four weeks ahead of time.

87% of people with changing schedules find out their shifts one week or less ahead of time.
5% of people with changing schedules find out their shifts two weeks ahead of time.
2% of people with changing schedules find out their shifts three weeks ahead of time.
5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 92 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 9

Do workers at UPS worry about hours?

Accepted Answer

Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 124 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 10

Do UPS workers get to choose the shifts they work?

Accepted Answer

Most people don’t get to choose which shifts they work.
68% report that they don’t have enough control over which shifts they work.
Based on data from 115 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 11

How easy is it for UPS workers to change shifts?

Accepted Answer

Most people find it hard to change shifts.
68% of people report that it’s hard to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 12

How easy is it to get time off at UPS?

Accepted Answer

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 237 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 13

Do UPS managers change schedules at the last minute?

Accepted Answer

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 117 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 14

Do jobs at UPS spill into time workers aren’t paid for?

Accepted Answer

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 117 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 15

How easy is it to take sick days at UPS?

Accepted Answer

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 244 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 16

Is a UPS job good for students?

Accepted Answer

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Question 17

Is working at UPS good if you’re a parent or caregiver?

Accepted Answer

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 82 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 18

Do people at UPS feel treated with respect by their managers?

Accepted Answer

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 237 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 19

Do people at UPS get to take their breaks without interruption?

Accepted Answer

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 226 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 20

Is it stressful to work at UPS?

Accepted Answer

Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 259 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 21

Do people at UPS enjoy their jobs?

Accepted Answer

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 217 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 22

Do people at UPS recommend working with their team?

Accepted Answer

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 271 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 23

Do people get enough training when they start at UPS?

Accepted Answer

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 255 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 24

Do people get support to advance at UPS?

Accepted Answer

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 249 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 25

Do people think UPS’s headquarters understands what’s happening where they work?

Accepted Answer

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 251 people who took the Breakroom Quiz between February 2026 and August 2026.

Question 26

Do workers feel well informed about how UPS is doing?

Accepted Answer

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 233 people who took the Breakroom Quiz between February 2026 and August 2026.

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United Parcel Service

About us

Industry

Company size

Headquarters location

Website

Social media

UPS rating

Get the real story on frontline employers

Recommended jobs

Mail Specialist

Mailroom Supervisor

Office Assistant

Mailroom Supervisor

Stockroom Attendant

Stockroom Attendant

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Postal Director (#010666) Goodman Correctional Inst, Columbia (RICHLAND) Level 1

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What UPS employees say

Get the real story on frontline employers

Pay

Most people get paid breaks

Only some people get paid when they’re sick

The job rarely spills into unpaid time

Benefits

Only some people get separate paid time off for sick days and vacation

Most part-timers can get health insurance

Most part-timers get paid time off

Hours and flexibility

Less than 4 weeks notice of work schedule

Some people worry about their hours

Most people can’t choose their shifts

Workplace

Most people feel treated with respect

Most people get breaks without interruption

Some people are stressed

How does your job compare?