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Call Center Operator Jobs in Georgia (NOW HIRING)

MCI Careers

Call Center Representative

Savannah, GA · On-site

$13.21 - $16.45/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Pembroke, GA · On-site

$14.50 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Pembroke, GA · On-site

$14.50 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Midway, GA

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...

MCI Careers

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$15 - $18.75/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...

MCI Careers

Call Center Representative

Pembroke, GA · On-site

$14.50 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Hinesville, GA

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

E-Solutions

Call Center Team Lead

Augusta, GA · On-site

Call Center Team Lead Skills: Lead, mentor, and coach Insurance Verification, Call Center Location ... Monitor team adherence to standard operating procedures, productivity expectations, and quality ...

MCI Careers

Call Center Representative

Savannah, GA

$12.25 - $15.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...

MCI Careers

Call Center Representative

Savannah, GA

$12.25 - $15.25/hr

Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ... We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... Familiarity with Windows operating systems * Reliable and punctual * Skilled in troubleshooting and ...

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Showing results 21-40

All JobsCall Center Operator JobsCall Center Operator Jobs in Georgia

Call Center Operator information

See Georgia salary details

$8

$17

$24

How much do call center operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call center operator in Georgia is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $21.92 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

What are popular job titles related to Call Center Operator jobs in Georgia?

For Call Center Operator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Call Center Operator jobs in Georgia look for?

The top searched job categories for Call Center Operator jobs in Georgia are:

What are popular job titles related to Call Center Operator jobs in GA?

For Call Center Operator jobs in GA, the most frequently searched job titles are:

Call Center Operator jobs near you
Infographic showing various Call Center Operator job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,852 per year, or $17.2 per hour.

Call Center Representative

Savannah, GA • On-site

MCI Careers
Computer and Electronic Product Manufacturing • 1 - 5K employees
Learn more about MCI Careersexternal

$13.21 - $16.45/hr

Full-time

Re-posted 5 days ago

Key responsibilities

  • Handle inbound and outbound calls to support customer service, technical support, and sales interactions.

  • Resolve customer issues on the first call by effectively problem-solving and guiding customers to the best solutions.

  • Research and retrieve information across systems to support customer needs, document interactions, and process claims.

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services.

This is an exciting opportunity to work on high-profile projects with some of the world’s most recognizable brands. If you're a natural problem solver who thrives on delivering exceptional service and creating positive customer experiences, we’d love to hear from you!

Start your career with a growing team that values your potential. With our industry-leading training, you’ll gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. 

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.  

Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

We provide comprehensive training, so if you’re positive, driven, and eager to learn, you’re encouraged to apply! Success in this role comes from building strong relationships and applying your training to deliver great customer outcomes.

Qualifications

  • Must be 18 years or older
  • High school diploma or equivalent
  • Strong communication and organizational skills
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Reliable and punctual
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills

Preferred (Not Required)

  • 1+ year of experience in customer service, tech support, sales, or administrative roles
  • Experience in state or federal work environments
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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