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Call Dispatcher Jobs in Georgia (NOW HIRING)

Dispatcher

Watkinsville, GA · On-site

$34K - $42K/yr

Key Responsibilities: • Call Handling: Operate the telephone system efficiently, managing ... Oversee dispatching services for ambulances within the Athens-Clarke and Oconee County areas while ...

Dispatcher

Watkinsville, GA · On-site

$34K - $42K/yr

Key Responsibilities: • Call Handling: Operate the telephone system efficiently, managing ... Oversee dispatching services for ambulances within the Athens-Clarke and Oconee County areas while ...

... service call runs efficiently. If you thrive in a fast-paced environment and enjoy solving ... Previous experience in dispatching, scheduling, logistics, or customer service (HVAC, plumbing, or ...

Dispatcher

Griffin, GA · On-site

$500 - $900/wk

Must have experience Dispatching. This position offers critical support to all departments of the ... Understanding of client call flow. * Quick-thinking management of client needs. * Assertiveness to ...

Document all call information accurately in dispatch software. * Coordinate with police, fire departments, and DOT during accident recoveries. * Provide excellent customer service, including ETA ...

Required knowledge/skills Knowledge of accepted call handling practices for public safety call ... safety dispatching with an emphasis on professionalism and high level of customer service.

Document call details and response times accurately. Monitor the status of emergency units in the field. Requirements High school diploma or equivalent; further training in emergency dispatching ...

Dispatcher Duration:03-04 Months with possibility of extension Location: Norcross, GA 30071 Shift ... Records information on each call and prepares detailed reports on all activities occurring during ...

The Dispatcher is responsible for taking calls and managing units so that we are on time for ... The operator should utilize preschedule call information to coordinate scheduled resources for the ...

The Dispatcher is responsible for taking calls and managing units so that we are on time for ... The operator should utilize preschedule call information to coordinate scheduled resources for the ...

The Dispatcher is responsible for taking calls and managing units so that we are on time for ... The operator should utilize preschedule call information to coordinate scheduled resources for the ...

Completes call logs and reports. * Organizes, plans, and optimizes daily trip route assignments in ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Completes call logs and reports. * Organizes, plans, and optimizes daily trip route assignments in ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Completes call logs and reports. * Organizes, plans, and optimizes daily trip route assignments in ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Must live within South Atlantic Market Area - GA, SC, NC Dispatch, Router, Logistics preferred ... in a call-center environment. IV. Physical Requirements Listed below are key points regarding ...

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Showing results 1-20

Call Dispatcher information

See Georgia salary details

$9

$18

$28

How much do call dispatcher jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call dispatcher in Georgia is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.10 per hour, depending on experience, location, and employer.

What is a call dispatcher?

Call Dispatchers are professionals responsible for receiving, prioritizing, and relaying information between callers and appropriate emergency or service units. They handle incoming calls, assess the situation, and dispatch police, fire, medical, or other response teams as needed. Call Dispatchers play a critical role in ensuring quick and accurate communication during emergencies, and they often provide instructions to callers while help is on the way. Attention to detail, calmness under pressure, and strong communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a call dispatcher, and why are they important?

To thrive as a Call Dispatcher, you need strong communication skills, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and emergency response protocols is often required. Outstanding multitasking, stress management, and active listening set top performers apart in this role. These skills ensure accurate information relay, timely responses, and effective coordination during high-pressure situations.

What are some common challenges faced by call dispatchers, and how can they be effectively managed?

Call Dispatchers often face the challenge of handling high call volumes while maintaining accuracy and composure, especially during emergencies or peak hours. Multitasking, prioritizing urgent requests, and communicating clearly with both callers and field personnel are essential skills. Effective management involves staying organized, using dispatch software efficiently, and practicing stress-reduction techniques. Regular training and support from team members can also help dispatchers adapt to fast-paced environments and deliver reliable service.

What is the difference between Call Dispatcher vs Customer Service Representative?

AspectCall DispatcherCustomer Service Representative
Required CredentialsHigh school diploma, dispatching certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentDispatch centers, transportation companies, emergency servicesCall centers, retail, service industries
Employer & Industry UsageTransportation, logistics, emergency responseRetail, telecommunications, hospitality
Common Search & ComparisonOften compared for communication and coordination rolesCustomer interaction and problem-solving focus

While both roles involve communication, a Call Dispatcher primarily coordinates and directs services like transportation or emergency response, requiring dispatching skills. A Customer Service Representative focuses on assisting customers, resolving issues, and providing information. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is it hard to get hired as a call dispatcher?

Getting hired as a call dispatcher can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and sometimes prior experience or certification. Many positions are entry-level and may offer on-the-job training, making it accessible for new applicants. Competition can be moderate, and having familiarity with dispatch software or radio systems can improve chances of employment.
Infographic showing various Call Dispatcher job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, 14% Part Time, 10% Contract, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,692 per year, or $18.6 per hour.

$34K - $42K/yr

Full-time

Posted 22 days ago


Job description

Shifts:12 Hour

Job Overview:


Are you a driven professional ready to thrive in a dynamic, high-energy environment? Join our dedicated team at National EMS, where you’ll play a vital role in ensuring the seamless coordination of emergency and non-emergency medical services. We offer competitive pay, comprehensive training, and a rewarding career path in Emergency Medical Services (EMS). Apply today to be part of our legacy of excellence!
Job Summary:


As an EMS Dispatcher, you’ll be at the heart of our operations, coordinating emergency and non-emergency medical transports. Your role is critical in managing communications between patients, medical personnel, and transport units, ensuring the right resources are in the right place at the right time. Dispatchers at National EMS uphold our core values, following established policies, protocols, and cultural standards. This position includes a six-month introductory probationary period to ensure your success in the role.

Key Responsibilities:


•    Call Handling: Operate the telephone system efficiently, managing requests for emergency and non-emergency ambulance services. Accurately gather essential information to create service records and patient accounts, prioritizing calls based on urgency while maintaining a professional and courteous demeanor.
•    Direct Dispatching: Oversee dispatching services for ambulances within the Athens-Clarke and Oconee County areas while monitoring units in Rockdale and Morgan counties. Work closely with local and surrounding county 911 centers to maintain open communication and ensure timely relay of essential information.
•    Dispatching Operations: Operate and monitor multiple radio channels, including primary and backup systems, to ensure seamless communication across all service areas. Monitor real-time situations, relay critical information between patients and crews, and ensure both patient and crew safety. You will determine the appropriate equipment and personnel for each scenario, consulting with supervisors or management when needed.
•    Resource Coordination: Use prescheduled call information to effectively manage resources for the following day. You’ll monitor unit availability, adjust for priority cases, and ensure timely deployment of resources.
•    Reporting: Collect and report daily statistics, including call volumes, unit utilization, and transport details to management. Maintain daily logs and update reports for the incoming shift to ensure seamless transitions.
•    Operational Excellence: Adhere to and stay updated on all Standard Operating Procedures (SOPs), policies, and market-specific details. Identify and report potential issues to management, ensuring service quality is consistently high for both internal teams and external clients.
 


Take the next step in your EMS career by applying for this key role at National EMS. Join us and be part of a team committed to delivering the highest standards of care to our community.

Qualifications:


•    High School Diploma or GED
•    Strong customer service skills
•    Proficient in Microsoft Office Suite (Excel, Word)
•    Excellent organizational and time management abilities
•    Ability to thrive in a fast-paced, high-pressure environment
•    Experience in EMS, dispatch, or a related field is preferred but not required

Salary: $34,892 - $42,739.84