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Call Dispatcher Jobs in Georgia (NOW HIRING)

Dispatcher

Atlanta, GA

$17.75 - $23.75/hr

Dispatch calls, using the Call Sheet or computer to supply information needed by Service Tech, and for determining priorities to be assigned to service calls. * Clear calls when complete service ...

New

Completes call logs and reports. * Organize, plan and optimize daily trip route assignments in a ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Completes call logs and reports. * Organize, plan and optimize daily trip route assignments in a ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Responsible for recording pertinent call details via CAD (Computer Aided Dispatch) system ... Operates non-emergency radio communication system to dispatch Station Agents and communicate with ...

Completes call logs and reports. * Organize, plan and optimize daily trip route assignments in a ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Dispatcher Trainer Position Summary The Dispatcher Trainer is responsible for training and developing dispatch employees in a fast-paced NEMT environment. This role delivers instructor-led and hands ...

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is ...

Utility Dispatcher II

Marietta, GA · On-site

$18.31 - $23.34/hr

Maintains call logs, dispatch information and work orders: enters, updates and retrieves information from Department databases; and verifies entries for accuracy and completeness. Performs related ...

New

Dispatcher

Commerce, GA · On-site

$23/hr

... dispatch activities. • Processes cuts and communicates shortages to space planners, inventory ... Call orders, and DLTL (Estes) before midnight. • Monitors pre-loader and loader progress to ...

Showing results 21-40

Call Dispatcher information

See Georgia salary details

$9

$18

$28

How much do call dispatcher jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call dispatcher in Georgia is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.10 per hour, depending on experience, location, and employer.

What is a call dispatcher?

Call Dispatchers are professionals responsible for receiving, prioritizing, and relaying information between callers and appropriate emergency or service units. They handle incoming calls, assess the situation, and dispatch police, fire, medical, or other response teams as needed. Call Dispatchers play a critical role in ensuring quick and accurate communication during emergencies, and they often provide instructions to callers while help is on the way. Attention to detail, calmness under pressure, and strong communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a call dispatcher, and why are they important?

To thrive as a Call Dispatcher, you need strong communication skills, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and emergency response protocols is often required. Outstanding multitasking, stress management, and active listening set top performers apart in this role. These skills ensure accurate information relay, timely responses, and effective coordination during high-pressure situations.

What are some common challenges faced by call dispatchers, and how can they be effectively managed?

Call Dispatchers often face the challenge of handling high call volumes while maintaining accuracy and composure, especially during emergencies or peak hours. Multitasking, prioritizing urgent requests, and communicating clearly with both callers and field personnel are essential skills. Effective management involves staying organized, using dispatch software efficiently, and practicing stress-reduction techniques. Regular training and support from team members can also help dispatchers adapt to fast-paced environments and deliver reliable service.

What is the difference between Call Dispatcher vs Customer Service Representative?

AspectCall DispatcherCustomer Service Representative
Required CredentialsHigh school diploma, dispatching certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentDispatch centers, transportation companies, emergency servicesCall centers, retail, service industries
Employer & Industry UsageTransportation, logistics, emergency responseRetail, telecommunications, hospitality
Common Search & ComparisonOften compared for communication and coordination rolesCustomer interaction and problem-solving focus

While both roles involve communication, a Call Dispatcher primarily coordinates and directs services like transportation or emergency response, requiring dispatching skills. A Customer Service Representative focuses on assisting customers, resolving issues, and providing information. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is it hard to get hired as a call dispatcher?

Getting hired as a call dispatcher can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and sometimes prior experience or certification. Many positions are entry-level and may offer on-the-job training, making it accessible for new applicants. Competition can be moderate, and having familiarity with dispatch software or radio systems can improve chances of employment.
Infographic showing various Call Dispatcher job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, 14% Part Time, 10% Contract, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,692 per year, or $18.6 per hour.

DHS Dispatcher

Verida Inc

Villa Rica, GA • On-site

Full-time

Posted 15 days ago


Verida rating

5.0

Company rating: 5.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

SUMMARY:

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction.

ESSENTIAL FUNCTIONS

  • Assist consumers and clients efficiently and promptly by maintaining a polite, courteous, and professional attitude always.
  • Adhere to HIPAA guidelines concerning consumer and client confidentiality.
  • Schedule standing orders and demand trips using the E-Trip transportation management system.
  • Process monthly recertification and attendance verification reports.
  • Learn and receive training on the proper use of E-Trips.
  • Schedule subscription trips to providers according to the Provider Assignment roster.
  • Maintain professionalism when interacting with facilities.
  • Provide facilities staff, consumers, and clients with necessary paperwork to ensure clear communication.
  • Check consumer files for accuracy in E-Trips and notify the client of any updates.
  • Identify, research, and resolve issues using the computer system.
  • Follow up on customer inquiries not immediately resolved.
  • Complete all dispatch logs and reports.
  • Organize, plan, and optimize daily trip route assignments in a cost-effective and efficient manner.
  • Provide support to other company departments and offices regarding trip assignments.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

REQUIRED SKILLS AND ABILITIES

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to analyze schedules and assign resources appropriately, efficiently, and cost-effectively.
  • Must possess good organizational skills, attention to detail, and the ability to focus on assigned tasks.
  • Must be able to work collaboratively with internal departments and external facilities or providers to determine best practices for ongoing quality satisfaction.
  • Excellent time management skills.
  • Excellent negotiation skills.
  • Computer literacy with the ability to learn customer service software applications.
  • Work requires a willingness to work a flexible schedule.

QUALIFICATION

  • High school diploma or equivalent.
  • 3 years combined dispatch and call center experience.

What Verida employees say

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