Verida

Verida

20 jobs near Columbus, OH

In addition to, overseeing all accidents and incidents that may have occurred while they were operating under their Verida agreement. ESSENTIAL FUNCTIONS: · Generates and maintains executed ...

Assures that all NEMT Providers are appropriately trained and operating within compliance of all vehicles, driver, and contractual requirements. · Follows all Verida policies and procedures · ...

SUMMARY: Responsible for managing and optimizing call center operations through effective scheduling, real-time workforce management, and the strategic use of human and automated resources to achieve ...

SUMMARY: The Claims Team Lead is responsible for the reconciliation of the provider's reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental filing and ...

Special Services Representative

Little Rock, AR · On-site

$14 - $18.75/hr

SUMMARY: This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. ESSENTIAL FUNCTIONS * Assist members ...

SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...

LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and ...

LOCATION:ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call ...

SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service ...

SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...

Summary The Logistics Manager is responsible for overseeing the daily transportation operations of the Non-Emergency Medical Transportation (NEMT) company, ensuring efficient scheduling, resource ...

Compliance Manager

Verida Inc

Washington, DC • On-site

Full-time

Posted 7 days ago


Verida rating

5.0

Company rating: 5.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Location: On-site in the District of Columbia

SUMMARY:

Assuring that all NEMT Providers are appropriately trained and operating within compliance of all vehicles, drivers, and contractual requirements. In addition to, overseeing all accidents and incidents that may have occurred while they were operating under their Verida agreement.


ESSENTIAL FUNCTIONS:

· Generates and maintains executed contractual agreements for provider network

· Build and maintain relationships with the client, providers, and other staff managers

· Verifies and maintains current and valid documentation to assure that NEMT Providers are compliant with all contract requirements, including, but not limited to:

o NEMT Education

o Ensure all required training programs are developed and implemented per the contractual agreements

· Ensures that all current and valid data is inputted into Verida data base in a timely and efficient manner

· Communicates information to key staff and departments

· Establishes and maintains regular contact with all contracted NEMT providers to ensure compliance with all contract requirements.

o Conduct annual, bi-annual, and spot inspections on authorized NEMT vehicles to ensure compliance to the executed provider agreement

o Investigation of various activities for fraud and abuse as well as quality assurance

· Ensure that information is documented and submitted in a timely manner. Photos must be downloaded to Verida server within one business day.

· Ensures all providers are performing to the guidelines of Verida standards.

· Ensures all authorized NET Drivers/Attendants are performing according to Verida standards.

· Ensures all Compliance Operation Specialists are performing according to Verida standards.

· Ensures all Compliance Field Officers are performing according to Verida standards

· Responsible for managing safety and security programs

· Accountable for the preparation and submission of reports to satisfy internal and regulatory requirements

· Assists with reconciliation issues

· All other duties as assigned


QUALIFICATIONS REQUIRED:

· Excellent written and verbal communication skills

· Excellent problem-solving skills

· Minimum of five-year customer service experience

· Minimum of 3 years Risk and Compliance experience

· Five years in NET, EMS and/or Public Transit, or Fleet Management experience preferred

· Minimum of two years in a supervisor/management position

· Ability to lift over 50 lbs

· Ability to bend, stoop, push, pull and step in/out of vehicles

· Ability to stand or sit for long periods of time

· Ability to see and operate in all conditions (day, night, adverse weather conditions)

· Ability to be flexible with their schedule (could require weekends, evenings, and holidays)

· Ability to work independently or with a team

· Professional appearance

· Positive attitude

· Meet contractual requirements for NET drivers

· Certified to Instruct:

o Defensive Driving

o Passenger Assistance

o First Aid

o C.P.R.


MINIMUM REQUIRED EDUCATION:

Bachelor’s Degree in Business from and accredited College or University and/or commensurate experience in area of quality or compliance strongly preferred.


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