Verida

Verida

46 jobs near Columbus, OH

Follows all Verida policies and procedures * Regular and predictable attendance * Report and communicate with management to resolve issues * Ability to problem solve and enact critical thinking ...

Assures that all NEMT Providers are appropriately trained and operating within compliance of all vehicles, driver, and contractual requirements. · Follows all Verida policies and procedures · ...

SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence ...

Customer Service Representative

Villa Rica, GA · On-site

$13 - $17.50/hr

Customer Service Representative Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone ...

About the Role: Dispatcher Trainer Position Summary The Dispatcher Trainer is responsible for training and developing dispatch employees in a fast-paced NEMT environment. This role delivers ...

NET Driver

Villa Rica, GA · On-site

$39 - $51.50/hr

SUMMARY: Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS: * Perform assigned daily transports in safe and timely manner. * Complete all ...

Position Title: Recruiting Manager Summary The Corporate / Call Center Recruiting Manager is responsible for leading and managing the full-cycle recruitment process for corporate and contact center ...

SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call center operation during shift. ESSENTIAL FUNCTIONS: * Monitor the operation ...

NET Developer

Villa Rica, GA · On-site

$39 - $51.50/hr

SUMMARY: The NET Developer oversees designing, developing, deploying, and maintaining Network solutions to support data analytics platforms, conducts unit testing and troubleshooting. This position ...

SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...

SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service ...

SUMMARY: Responsibilities include interacting with providers to obtain compliance information, coordination of inspections. Other duties include filing, mailing, faxing, emailing, responding to ...

SUMMARY: Looking for Drivers in or near Fayetteville, Searcy, Russellville Areas Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS: * Perform ...

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Provider Relations Manager (WI)

Provider Relations Manager (WI)

Verida Inc

Villa Rica, GA • On-site

Full-time

Posted 15 days ago


Verida rating

5.0

Company rating: 5.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

SUMMARY

Responsible for building and maintaining the provider network for a specific region and/or state. Maintenance of the current network to include oversight of appropriate transportation types and volume of assigned trips for providers.

Position contingent upon award of contract.

POSITION LOCATION IS ON-SITE IN MADISON, WI.

ESSENTIAL FUNCTIONS

  • Recruit new Providers to Verida network via various methods including face-to-face meetings, email and other marketing strategies
  • Build and maintain relationships with new and existing Providers acting as a subject matter expert on building a successful Provider business
  • Educate Providers on how to be a successful providers within Verida network
  • Work with Providers on their financials to help them maintain profitability
  • Understand the claims process and be able to guide providers through the process when necessary
  • Negotiate with Providers to obtain fair contracted rates for both Verida and Provider
  • Provide feedback to Providers on how to be more efficient with their fleet and trip routing
  • Provide orientation, onboarding and training for new and existing NEMT Providers according to contract requirements
  • Establish and maintain a positive working relationship with NEMT Providers
  • Coordinate NEMT Provider application, credentialing, and implementation
  • Work in conjunction with the Compliance Team to ensure Providers meet and maintain all requirements
  • Work with Dispatcher Supervisor to ensure assigned appropriate trip volume according to demand and performance
  • Create reports to determine additional Provider needs for the network and to determine how the current network is performing
  • Travel required up to 50%
  • Facilitate Provider town hall meetings
  • Other duties as assigned

QUALIFICATIONS REQUIRED

  • 3 years of supervisory/management experience, as well as vendor/contract management experience.
  • Must have excellent written and verbal communication skills
  • Must have strong analytical skills and pay attention to details with the ability to juggle multiple competing priorities in a demanding environment, with excellent time management skills
  • Self-motivated/self-starter, can take initiative, can work independently without supervision and can step in to support other department initiatives; Can work well under pressure
  • Demonstrates commitment and accountability and is self-confident in executing responsibilities, excellent corporate work ethics
  • Must be able to provide positive reinforcement to the team and encourage the team in a positive manner in all aspects.
  • Must have a high level of interpersonal skills to handle sensitive and confidential situations
  • High-level proficiency in Microsoft Word and Excel
  • Ability to work in an ever-changing dynamic environment where priorities change
  • Must be flexible
  • Professional appearance and positive attitude
  • Must have a clean driving record
  • A military and/or EMS background is a plus
  • Must pass a credit check

MINIMUM REQUIRED EDUCATION (PREFERRED)

  • Bachelor's degree (B. A.) from a four-year College or University or equivalent combination of education and experience.

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