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Call Care Operator Jobs (NOW HIRING)

Manage the full lifecycle from intake call to offer accepted -- including background check ... Comfort operating in a HIPAA-compliant environment; understands 42 CFR Part 2 at a conceptual level ...

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* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland ... At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for ...

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland ... At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for ...

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland ... At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for ...

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Call Care Operator information

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How much do call care operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call care operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various Call Care Operator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

Geriatric Care Manager

Merrillville, IN โ€ข On-site

Firefly Home Care
Fitness and Sports Centersย โ€ขย 51 - 200 employees

Other

Re-posted 6 hours ago


Job description

Geriatric Care Manager – Aging Life Care / Senior Care CoordinationFlexible Schedule | Meaningful Work | Growing Family-Owned CompanyJoin a Team That Makes a Difference Every Day

At First Call Care Management, a subsidiary of Firefly Holdings LLC, we are committed to improving the quality of life for seniors and supporting families through compassionate, personalized care management services.

We are currently seeking an experienced and compassionate Geriatric Care Manager to serve clients in the Merrillville, IN area and surrounding communities. This role is ideal for a professional who is passionate about elder advocacy, care coordination, and helping seniors age safely and comfortably.

If you are looking for meaningful work with a supportive, mission-driven organization, we would love to hear from you.

What You’ll Do

As a Geriatric Care Manager, you will coordinate care and provide guidance for elderly clients and their families while working closely with healthcare providers and community resources.

Responsibilities:
  • Conduct comprehensive assessments of clients’ physical, emotional, functional, and psychosocial needs

  • Develop and manage individualized care plans

  • Coordinate care with physicians, hospitals, therapists, home care providers, and family members

  • Advocate for clients’ needs and preferences

  • Support families through education, communication, and care planning

  • Monitor client progress and adjust care plans as needed

  • Assist families in navigating healthcare systems and community resources

  • Maintain accurate documentation and client records

  • Ensure compliance with all healthcare regulations and ethical standards

QualificationsRequirements:
  • Bachelor’s or Master’s degree in Social Work, Nursing, Gerontology, or related field

  • Active professional license or certification required (LCSW, RN, or related discipline)

  • Minimum of 2 years of experience in geriatric care, case management, or senior services

  • Strong understanding of healthcare systems and senior care resources

  • Excellent communication, organizational, and problem-solving skills

  • Ability to manage multiple cases while maintaining compassionate client support

  • Reliable transportation and willingness to travel locally

Preferred Qualifications:
  • GCM / Aging Life Care Manager Certification

  • Home care, hospice, or senior advocacy experience

Why Join First Call Care Management?Benefits & Perks:
  • Competitive compensation

  • Flexible scheduling

  • Career growth opportunities

  • Supportive leadership team

  • Meaningful one-on-one client relationships

  • Opportunity to make a direct impact in seniors’ lives

  • Family-oriented company culture

Ideal Candidate Traits

We are looking for someone who is:

  • Compassionate and patient-focused

  • Highly organized and dependable

  • Skilled in communication and advocacy

  • Passionate about senior care and quality of life

  • Comfortable working independently and collaboratively

Join a growing organization dedicated to dignity, compassion, and excellence in senior care. At First Call Care Management, your work has purpose — and every client matters.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.