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Caller Jobs (NOW HIRING)

Gastromed, LLC

Pre-Caller

Miami, FL · On-site

$17 - $19/hr

Pre-Caller REPORTS TO: Clinical Director / Registered Nursed / Physicians FLSA STATUS: Non-Exempt JOB SUMMARY: The Pre-Caller is responsible for contacting patients prior to their scheduled ...

Global Pacific Support

Cold Caller

The Cold Caller will follow call scripts, update customer information in the database, and report call outcomes to the sales or marketing team. They must be able to maintain a positive attitude, meet ...

Oneida Casino

Bingo Caller

Green Bay, WI

$16.39/hr

Program the caller's machine prior to bingo session to ensure proper rotation of games. * Monitor employees who are trying to verify a Bingo. Stop the game and call back the Bingo and close the Bingo ...

One Step Secure IT

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COLD CALLER

Phoenix, AZ · On-site

$22 - $24/hr

We're looking for a Cold Caller who loves talking to people, isn't afraid of the phone, and knows how to turn a cold call into a warm conversation. This isn't "hard selling." It's about starting ...

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Oneida Casino

Bingo Caller

Green Bay, WI · On-site

$1/hr

Program the caller's machine prior to bingo session to ensure proper rotation of games. Monitor employees who are trying to verify a Bingo. Stop the game and call back the Bingo and close the Bingo ...

Oneida Casino

Bingo Caller

Green Bay, WI · On-site

$16.39/hr

Maintain and safeguard Bingo Window, Mini Vault, Paymaster, Bash Sales, Floor Sales, Caller, and Inventory by counting and reconciling till and inventory at the start and end of each shift. * Will be ...

Winsby Inc

Caller (Remote)

Chicago, IL · Remote

Company Description Winsby is a business development firm in Chicago providing sales and marketing services to companies since 2003. Our clients are manufacturers, distributors, service providers ...

Winsby Inc

Caller (Remote)

Chicago, IL · On-site +1

Company Description Winsby is a business development firm in Chicago providing sales and marketing services to companies since 2003. Our clients are manufacturers, distributors, service providers ...

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How much do caller jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

How does a Caller typically collaborate with other team members in a call center environment?

As a Caller, you often work closely with team supervisors, quality assurance staff, and fellow callers to achieve communication goals. Regular team meetings and feedback sessions are common, allowing you to share experiences, discuss challenges, and refine calling scripts or approaches. Collaboration is essential for maintaining consistent messaging, meeting outreach targets, and continuously improving customer engagement techniques. Effective teamwork also helps resolve issues more efficiently and creates a supportive work environment.

What are Callers?

Callers are professionals who make phone calls on behalf of an organization, typically for purposes such as customer service, sales, surveys, or fundraising. Their main responsibilities include reaching out to potential or existing clients, providing information, answering questions, and sometimes recording feedback. Callers may work in call centers or remotely, and they often follow scripts to ensure consistent communication. Good communication skills, patience, and the ability to handle objections are important qualities for this role.

What Are Caller Jobs?

A caller’s responsibilities are to make outbound phone calls for sales, marketing, fundraising, or survey reasons. The duties of a caller are to know what product or fundraising cause you are selling, pitch it to potential customers, and schedule follow-up conversations. They often make cold calls to fill a sales or phone call quota. Most people in this position work for a call center, which is a company that hires multiple callers to sell a product or an idea. Some callers work for telemarketing companies while others may conduct surveys for companies or the government.

What are the key skills and qualifications needed to thrive as a Caller, and why are they important?

To thrive as a Caller, you need strong verbal communication skills, attention to detail, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, telephone systems, and call scripting tools is often required. Excellent listening skills, patience, and the ability to handle rejection or difficult conversations help individuals stand out in this role. These capabilities are important because they ensure effective customer engagement, accurate information delivery, and a positive representation of the organization.
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Caller jobs near you

Pre-Caller

Gastromed, LLC

Miami, FL • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

JOB TITLE: Pre-Caller

REPORTS TO: Clinical Director / Registered Nursed / Physicians

FLSA STATUS: Non-Exempt

JOB SUMMARY:

The Pre-Caller is responsible for contacting patients prior to their scheduled procedures to review medical and preparation information, ensure all documentation is complete, and promote patient readiness for their upcoming appointment. This position requires excellent communication skills, attention to detail, and professionalism in patient interactions. The Pre-Caller functions cooperatively with physicians, nurses, and administrative staff to support smooth clinical operations and enhance patient satisfaction.

QUALIFICATIONS/EDUCATION:

  • High school diploma or equivalent required; medical assistant or healthcare experience preferred.
  • Minimum of one (1) year of experience in a medical office or clinical setting.
  • Knowledge of medical terminology, patient scheduling systems, and EMR documentation.
  • Excellent communication and customer service skills.
  • Ability to handle confidential information with discretion and professionalism.
  • Basic understanding of GI procedures and preparation guidelines preferred.
  • Maintains Basic Life Support (BLS) certification (preferred).


CETIFICATIONS/LICENSES:

  • N/A

PRIMARY RESPONSIBILITIES

Patient Communication and Education

  1. Contacts patients prior to scheduled procedures to confirm appointment date, time, and arrival instructions.
  2. Reviews preparation instructions for upcoming procedures (e.g., colonoscopy prep, fasting, medication restrictions) and ensures patient understanding.
  3. Provides procedure reminders and answers basic patient questions within the scope of knowledge.
  4. Ensures patients understand transportation requirements and post-procedure care instructions.

Patient Information and Documentation

  1. Accurately enters and updates patient demographic and clinical information into the electronic medical record (EMR) system.
  2. Verifies insurance and referral information as needed.
  3. Documents all patient communications, confirmations, and special notes (e.g., allergies, special needs).
  4. Reviews and confirms completion of required forms and consents prior to the procedure date.

Clinical Information Review

  1. Reviews medical history, medications, and allergies with the patient prior to the procedure.
  2. Flags any discrepancies, missing data, or potential contraindications for nurse or physician review.
  3. Ensures patients are reminded to bring an updated medication list on the day of the procedure.

Collaboration and Coordination

  1. Communicates effectively with the nursing and clinical teams regarding patient readiness, cancellations, or rescheduling.
  2. Coordinates with front office staff to confirm accurate scheduling and documentation.
  3. Reports any patient concerns or abnormal findings to the supervising nurse or physician promptly.

Customer Service and Professionalism

  1. Provides courteous and empathetic service in all patient interactions.
  2. Maintains patient confidentiality and adheres to HIPAA and facility privacy policies.
  3. Contributes to a supportive, team-oriented work environment.
  4. Perform other related duties as assigned by management.

PHYSICAL DEMANDS:

  • Work involves prolonged periods of sitting, using the telephone and computer, and occasional light lifting (up to 25 pounds).
  • Must be able to communicate clearly and effectively by phone.

We offer Competitive salaries,

Benefits:

  • Health Insurance is covered 100% by the employer.
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid time off
  • 401k
  • 401K matching