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Caller Jobs in Florida (NOW HIRING)

Gastromed, LLC

Pre-Caller

Miami, FL · On-site

$17 - $19/hr

Pre-Caller REPORTS TO: Clinical Director / Registered Nursed / Physicians FLSA STATUS: Non-Exempt JOB SUMMARY: The Pre-Caller is responsible for contacting patients prior to their scheduled ...

Jobs for Lebanon

Cold Caller

Orlando, FL · Remote

Company Description Real Estate Wholesaling Company Work from home for our real estate investment company. Call handling of inbound and outbound calls. You will be responsible for answering incoming ...

Phoenix Senior Living

Concierge

Fort Walton Beach, FL · On-site

$12.75 - $16.50/hr

Offers and provides a community overview to the caller, determines who to forward the caller to and notifies the caller who they are being transferred to and announce the caller to the community ...

Leon Medical Centers

Care Coordination Rep I

Miami, FL · On-site

$15.25 - $19.25/hr

Shows genuine concern for the caller's needs and problems; maintains open channels of communication for feedback, compliments, and complaints; provides a level of comfort to the caller in showing ...

Leon Medical Centers

Care Coordination Rep I

Miami, FL

$15.25 - $19.25/hr

Shows genuine concern for the caller's needs and problems; maintains open channels of communication for feedback, compliments, and complaints; provides a level of comfort to the caller in showing ...

Leon Medical Centers

Care Coordination Rep I

Miami, FL · On-site

$15.25 - $19.25/hr

Shows genuine concern for the caller's needs and problems; maintains open channels of communication for feedback, compliments, and complaints; provides a level of comfort to the caller in showing ...

Firstsource

Mortgage Customer Specialist

Palm Bay, FL · On-site

$14.50 - $19.25/hr

Ability to use good judgement and be resourceful to find answers and resolve issues satisfactorily for callers and know when to refer a caller to a different department or supervisor when Associate ...

Fair Havens Center

Receptionist

Miami Springs, FL · On-site

$15 - $19.75/hr

Answer telephones, determine nature of call and direct caller to appropriate individual or department. * Answer telephones, determine nature of call and direct caller to appropriate individual or ...

Farah & Farah

Intake Operator

Jacksonville, FL · On-site

$16.50 - $22/hr

Caller Interaction: Answer incoming calls, emails, and online inquiries from potential clients, established clients, vendors, etc. Provide courteous and professional assistance, addressing initial ...

Farah and Farah

Intake Operator

Jacksonville, FL · On-site

$16.50 - $22/hr

Caller Interaction: Answer incoming calls, emails, and online inquiries from potential clients, established clients, vendors, etc. Provide courteous and professional assistance, addressing initial ...

Apopka Health and Rehab

Receptionists

Apopka, FL

$13.75 - $18.25/hr

Answer telephones, determine nature of call and direct caller to appropriate individual or department. * Answer telephones, determine nature of call and direct caller to appropriate individual or ...

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Caller information

See Florida salary details

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How much do caller jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for caller in Florida is $15.69, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $19.04 per hour, depending on experience, location, and employer.

How does a caller typically collaborate with other team members in a call center environment?

As a Caller, you often work closely with team supervisors, quality assurance staff, and fellow callers to achieve communication goals. Regular team meetings and feedback sessions are common, allowing you to share experiences, discuss challenges, and refine calling scripts or approaches. Collaboration is essential for maintaining consistent messaging, meeting outreach targets, and continuously improving customer engagement techniques. Effective teamwork also helps resolve issues more efficiently and creates a supportive work environment.

What is a caller?

Callers are professionals who make phone calls on behalf of an organization, typically for purposes such as customer service, sales, surveys, or fundraising. Their main responsibilities include reaching out to potential or existing clients, providing information, answering questions, and sometimes recording feedback. Callers may work in call centers or remotely, and they often follow scripts to ensure consistent communication. Good communication skills, patience, and the ability to handle objections are important qualities for this role.
More about Caller jobs
What are popular job titles related to Caller jobs in FL? For Caller jobs in FL, the most frequently searched job titles are:
Caller jobs near you
Infographic showing various Caller job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $32,631 per year, or $15.7 per hour.

Pre-Caller

Gastromed, LLC

Miami, FL • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

JOB TITLE: Pre-Caller

REPORTS TO: Clinical Director / Registered Nursed / Physicians

FLSA STATUS: Non-Exempt

JOB SUMMARY:

The Pre-Caller is responsible for contacting patients prior to their scheduled procedures to review medical and preparation information, ensure all documentation is complete, and promote patient readiness for their upcoming appointment. This position requires excellent communication skills, attention to detail, and professionalism in patient interactions. The Pre-Caller functions cooperatively with physicians, nurses, and administrative staff to support smooth clinical operations and enhance patient satisfaction.

QUALIFICATIONS/EDUCATION:

  • High school diploma or equivalent required; medical assistant or healthcare experience preferred.
  • Minimum of one (1) year of experience in a medical office or clinical setting.
  • Knowledge of medical terminology, patient scheduling systems, and EMR documentation.
  • Excellent communication and customer service skills.
  • Ability to handle confidential information with discretion and professionalism.
  • Bi-lingual English/Spanish preferred; must be able to read, write and speak English.
  • Basic understanding of GI procedures and preparation guidelines preferred.
  • Maintains Basic Life Support (BLS) certification (preferred).


CETIFICATIONS/LICENSES:

  • N/A

PRIMARY RESPONSIBILITIES

Patient Communication and Education

  1. Contacts patients prior to scheduled procedures to confirm appointment date, time, and arrival instructions.
  2. Reviews preparation instructions for upcoming procedures (e.g., colonoscopy prep, fasting, medication restrictions) and ensures patient understanding.
  3. Provides procedure reminders and answers basic patient questions within the scope of knowledge.
  4. Ensures patients understand transportation requirements and post-procedure care instructions.

Patient Information and Documentation

  1. Accurately enters and updates patient demographic and clinical information into the electronic medical record (EMR) system.
  2. Verifies insurance and referral information as needed.
  3. Documents all patient communications, confirmations, and special notes (e.g., allergies, special needs).
  4. Reviews and confirms completion of required forms and consents prior to the procedure date.

Clinical Information Review

  1. Reviews medical history, medications, and allergies with the patient prior to the procedure.
  2. Flags any discrepancies, missing data, or potential contraindications for nurse or physician review.
  3. Ensures patients are reminded to bring an updated medication list on the day of the procedure.

Collaboration and Coordination

  1. Communicates effectively with the nursing and clinical teams regarding patient readiness, cancellations, or rescheduling.
  2. Coordinates with front office staff to confirm accurate scheduling and documentation.
  3. Reports any patient concerns or abnormal findings to the supervising nurse or physician promptly.

Customer Service and Professionalism

  1. Provides courteous and empathetic service in all patient interactions.
  2. Maintains patient confidentiality and adheres to HIPAA and facility privacy policies.
  3. Contributes to a supportive, team-oriented work environment.
  4. Perform other related duties as assigned by management.

PHYSICAL DEMANDS:

  • Work involves prolonged periods of sitting, using the telephone and computer, and occasional light lifting (up to 25 pounds).
  • Must be able to communicate clearly and effectively by phone.

We offer Competitive salaries,

Benefits:

  • Health Insurance is covered 100% by the employer.
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid time off
  • 401k
  • 401K matching