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Customer Service Reps Jobs (NOW HIRING)

Customer Service Representatives

Monroe, NC · On-site

$14.75 - $20.25/hr

Customer Service Representative The Customer Service Representative is responsible for delivering an exceptional customer experience and serving as the primary point of contact for customers. This ...

Customer Service Reps

Wichita Falls, TX · On-site

$16 - $21.75/hr

As a Customer Service Rep, you will be the face of our company, providing exceptional service and support to our valued customers. * Greet customers warmly and professionally, ensuring a positive ...

Customer Service Reps

Wichita Falls, TX · On-site

$16 - $21.75/hr

As a Customer Service Rep, you will be the face of our company, providing exceptional service and support to our valued customers. * Greet customers warmly and professionally, ensuring a positive ...

Customer Service Representatives

Pompano Beach, FL · On-site

$15.50 - $21/hr

We are currently hiring Customer Service Representatives for a full-time position in Pompano Beach, FL . This is a great long-term opportunity with the potential for conversion to a permanent role.

Customer Service Representatives

Missoula, MT

$14.75 - $20.25/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Customer Service Representatives

Alva, OK · On-site

$14 - $19/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Customer Service Representatives

Helena, MT · On-site

$14.50 - $19.50/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Customer Service Representatives

Dodge City, KS · On-site

$13.75 - $18.75/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Customer Service Representatives

Sterling, CO · On-site

$14.50 - $19.75/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Customer Service Representatives

Havre, MT · On-site

$14.75 - $20.25/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

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Customer Service Reps information

See salary details

$9

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$26

How much do customer service reps jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service reps in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to document interactions and track issues.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What is the difference between Customer Service Reps vs Call Center Agents?

AspectCustomer Service RepsCall Center Agents
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; training provided on call handling
Work EnvironmentOffice settings, retail stores, or remoteCall centers, customer support centers, or remote
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Primary FocusHandling customer inquiries, resolving issues, providing product infoAnswering calls, troubleshooting, sales, and support

Customer Service Reps and Call Center Agents both focus on assisting customers, but Customer Service Reps often handle a broader range of customer interactions across various channels, while Call Center Agents primarily manage inbound or outbound calls. Both roles require similar credentials and are common in many industries, with differences mainly in work environment and specific job functions.

More about Customer Service Reps jobs
What cities are hiring for Customer Service Reps jobs? Cities with the most Customer Service Reps job openings:
What states have the most Customer Service Reps jobs? States with the most job openings for Customer Service Reps jobs include:
Infographic showing various Customer Service Reps job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representatives

Cynet Systems

Monroe, NC • On-site

$14.75 - $20.25/hr

Other

Re-posted 20 days ago


Job description

Customer Service Representative

The Customer Service Representative is responsible for delivering an exceptional customer experience and serving as the primary point of contact for customers. This role involves managing customer interactions, resolving inquiries, processing orders, and ensuring customer satisfaction. The representative acts as a customer advocate, collaborates with internal teams, and drives requests to resolution while supporting continuous improvement initiatives within the organization.

Experience:

  • 3+ years of experience in customer care or a similar customer-facing role.
  • 3+ years of experience using ERP systems.
  • Experience working in production or operations environments is preferred.
  • Experience supporting both direct-to-end-user and B2B environments is preferred.

Responsibilities:

  • Manage overall customer experience and act as the primary point of contact.
  • Handle customer requests through multiple communication channels including email and phone.
  • Generate quotations and provide pricing and lead time information.
  • Enter and manage customer orders within systems.
  • Manage escalations and work with internal and external teams to resolve issues.
  • Process returns, credits, and customer complaints while maintaining accurate records.
  • Generate reports and analyze customer data.
  • Identify and implement process improvements across the department.
  • Perform additional customer service and administrative tasks as required.

Should Have:

  • Ability to understand technical aspects of engineered products.
  • Proficiency in Microsoft Office tools including Outlook, Word, and Excel.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work independently and manage multiple tasks.
  • Willingness to work overtime based on business needs.
  • Additional language skills such as French, Spanish, or German are a plus.

Skills:

  • Customer service and customer relationship management.
  • Order processing and quotation management.
  • ERP systems and data entry.
  • Communication and coordination.
  • Data analysis and reporting.

Qualification And Education:

  • Associate degree or equivalent experience.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

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