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Customer Service Reps Jobs in Indiana (NOW HIRING)

Cavco

Customer Service Reps

Nappanee, IN

$14.25 - $19.50/hr

Customer Service Reps Job Category: Customer Service Requisition Number: CUSTO004543 Posted: April 14, 2026 Full-Time On-site Cavco Nappanee 2181 E Market St Nappanee, IN 46550, USA Description and ...

Cavco

Customer Service Reps

Nappanee, IN · On-site

$14.25 - $19.50/hr

divh2Customer Service Reps/h2pJob Category: Customer Service Requisition Number: CUSTO004543/ppPosted: April 14, 2026/ppFull-Time/ppOn-site/ppCavco Nappanee 2181 E Market St Nappanee, IN 46550, USA ...

Pizza Hut

Customer Service Representatives

Scottsburg, IN · On-site

$14.75 - $20/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Pizza Hut

Customer Service Representatives

Madison, IN · On-site

$14.75 - $20/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Pizza Hut

Customer Service Representatives

New Albany, IN · On-site

$14.75 - $20.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Palm Harbor Homes

Customer Service Reps

Nappanee, IN

$14.25 - $19.50/hr

Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service * Processes work orders to assist Field ...

Cavco Manufacturing LLC

Customer Service Reps

Nappanee, IN · On-site

$14.25 - $19.50/hr

Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service * Processes work orders to assist Field ...

Pizza Hut

Customer Service Representatives

Clarksville, IN · On-site

$14.50 - $19.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Pizza Hut

Customer Service Representatives

Connersville, IN · On-site

$14 - $19/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Pizza Hut

Customer Service Representatives

Georgetown, IN · On-site

$15.50 - $21/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

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Customer Service Reps information

See Indiana salary details

$9

$17

$25

How much do customer service reps jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer service reps in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, active listening, and emotional intelligence are crucial soft skills for handling customer inquiries and resolving complaints effectively. These skills ensure positive customer experiences, foster loyalty, and contribute to the overall success of the company.

What are some common challenges Customer Service Reps face, and how can they be effectively managed?

Customer Service Reps often encounter challenges such as handling difficult or upset customers, managing high call volumes, and maintaining product knowledge. Effective time management and active listening skills are crucial for resolving issues efficiently while keeping customers satisfied. Many companies provide training and support resources to help reps build resilience and de-escalation techniques, fostering a positive work environment. Collaborating with team leads and sharing best practices with colleagues can also help reps navigate challenging situations more smoothly.

What are Customer Service Representatives?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically communicate through phone, email, live chat, or in-person interactions. CSRs play a vital role in ensuring customer satisfaction and maintaining a positive image for the company. Their responsibilities often include processing orders, handling returns, and troubleshooting issues.

What is the difference between Customer Service Reps vs Call Center Agents?

AspectCustomer Service RepsCall Center Agents
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; training provided on call handling
Work EnvironmentOffice settings, retail stores, or remoteCall centers, customer support centers, or remote
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Primary FocusHandling customer inquiries, resolving issues, providing product infoAnswering calls, troubleshooting, sales, and support

Customer Service Reps and Call Center Agents both focus on assisting customers, but Customer Service Reps often handle a broader range of customer interactions across various channels, while Call Center Agents primarily manage inbound or outbound calls. Both roles require similar credentials and are common in many industries, with differences mainly in work environment and specific job functions.

What cities in Indiana are hiring for Customer Service Reps jobs? Cities in Indiana with the most Customer Service Reps job openings:
Customer Service Reps jobs near you
Infographic showing various Customer Service Reps job openings in Indiana as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.
Customer Service Reps

Customer Service Reps

Cavco

Nappanee, IN

$14.25 - $19.50/hr

Other

Posted 28 days ago

Job description

Customer Service Reps

Job Category: Customer Service Requisition Number: CUSTO004543

Posted: April 14, 2026

Full-Time

On-site

Cavco Nappanee 2181 E Market St Nappanee, IN 46550, USA

Description

Job Description and Responsibilities:

  • Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service
  • Processes work orders to assist Field Service Technicians, communicates information or updates as needed
  • Responds to customer calls and emails regarding service questions
  • Interprets and administers Cavco Nappanee Warranty/Service Policy according to its terms and conditions
  • Represents Cavco Nappanee professionally and effectively
  • Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
  • Creates and schedules service and parts requests for factory, contractors and dealers
  • Perform a variety of administrative tasks as needed
  • Demonstrate a good work ethic based on principles of honesty and integrity
  • Maintains office files and ensures accuracy
  • Performs various other job duties as assigned and needed

Qualifications:

  • 1 - 2 years experience in customer service
  • High School Diploma or equivalent
  • Ability to multi-task in a fast paced environment
  • Ability to prioritize tasks and self-management
  • Effective planning and organization skills
  • Experience with MS Word, MS Excel, computer knowledge
  • Excellent listening skills and be able to offer solutions to unique situations
  • Attention to detail and self-management
  • Consistently provide excellence in Customer Service
  • Strong communication skills, patience and phone skills
  • Empathetic outlook and the ability to work on a team
  • Maintain a good attendance record
  • Industry knowledge is a plus
  • Construction experience is a plus

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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