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Customer Service Reps Jobs in Indiana (NOW HIRING)

Genuine Parts Company

Customer Service Representative

Wayne, IN · On-site

$14.25 - $19.25/hr

... Service Representatives or may support specific customer(s). JOB DUTIES: • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion ...

Domino's Pizza

Customer Service Representative

Brazil, IN · On-site

$10 - $13/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

JBPCO

Customer Service Representative

Elkhart, IN

$15.50 - $21/hr

Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand. Responsibilities: * Answers the telephone within the 2nd ring, no more than three.

jbpco

Customer Service Representative

Elkhart, IN

$15.25 - $20.75/hr

Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand. RESPONSIBILITIES: * Answers the telephone within the 2nd ring, no more than three.

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Customer Service Reps information

See Indiana salary details

$9

$17

$25

How much do customer service reps jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for customer service reps in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges Customer Service Reps face, and how can they be effectively managed?

Customer Service Reps often encounter challenges such as handling difficult or upset customers, managing high call volumes, and maintaining product knowledge. Effective time management and active listening skills are crucial for resolving issues efficiently while keeping customers satisfied. Many companies provide training and support resources to help reps build resilience and de-escalation techniques, fostering a positive work environment. Collaborating with team leads and sharing best practices with colleagues can also help reps navigate challenging situations more smoothly.

What job makes $10,000 a month without a degree?

Customer Service Representatives typically do not earn $10,000 a month without advanced experience or specialized skills. High earnings in customer service roles are usually associated with management, sales commissions, or working in high-demand industries, but reaching $10,000 monthly is uncommon without additional qualifications or a high-volume sales environment.

What does a customer service rep do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are Customer Service Representatives?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically communicate through phone, email, live chat, or in-person interactions. CSRs play a vital role in ensuring customer satisfaction and maintaining a positive image for the company. Their responsibilities often include processing orders, handling returns, and troubleshooting issues.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, active listening, and emotional intelligence are crucial soft skills for handling customer inquiries and resolving complaints effectively. These skills ensure positive customer experiences, foster loyalty, and contribute to the overall success of the company.

How can I make $2000 a week working from home?

Customer Service Representatives can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve taking on multiple shifts, improving communication skills, and using remote tools such as CRM software. However, achieving this level of income typically requires significant experience and a consistent schedule.

What is the difference between Customer Service Reps vs Call Center Agents?

AspectCustomer Service RepsCall Center Agents
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; training provided on call handling
Work EnvironmentOffice settings, retail stores, or remoteCall centers, customer support centers, or remote
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Primary FocusHandling customer inquiries, resolving issues, providing product infoAnswering calls, troubleshooting, sales, and support

Customer Service Reps and Call Center Agents both focus on assisting customers, but Customer Service Reps often handle a broader range of customer interactions across various channels, while Call Center Agents primarily manage inbound or outbound calls. Both roles require similar credentials and are common in many industries, with differences mainly in work environment and specific job functions.

How can I become a customer service rep?

To become a customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with computer systems, and the ability to handle difficult situations are also important; some employers may require training or certification in customer service skills.
What cities in Indiana are hiring for Customer Service Reps jobs? Cities in Indiana with the most Customer Service Reps job openings:
Customer Service Reps jobs near you
Infographic showing various Customer Service Reps job openings in Indiana as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.
Customer Service Representative

Customer Service Representative

Genuine Parts Company

Wayne, IN • On-site

$14.25 - $19.25/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Genuine Parts Company rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

218th of 338 rated retail wholesalers

Job description

SUMMARY:
Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).
JOB DUTIES:
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• May handle customer returns.
• May support specific customer(s).
• Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
• Performs other duties as assigned.
• Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Strong computer skills.
• Strong negotiation skills.
• Basic product knowledge.
• Reliability, organization, and attention to detail required.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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