ZipRecruiter

Log In

1

Customer Service Reps Jobs in Atlanta, GA (NOW HIRING)

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Mcdonough, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

next page

Showing results 1-20

All JobsCustomer Service Reps JobsCustomer Service Reps Jobs in Atlanta, GA

Customer Service Reps information

See Atlanta, GA salary details

$9

$18

$25

How much do customer service reps jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service reps in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Reps vs Call Center Agents?

AspectCustomer Service RepsCall Center Agents
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; training provided on call handling
Work EnvironmentOffice settings, retail stores, or remoteCall centers, customer support centers, or remote
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Primary FocusHandling customer inquiries, resolving issues, providing product infoAnswering calls, troubleshooting, sales, and support

Customer Service Reps and Call Center Agents both focus on assisting customers, but Customer Service Reps often handle a broader range of customer interactions across various channels, while Call Center Agents primarily manage inbound or outbound calls. Both roles require similar credentials and are common in many industries, with differences mainly in work environment and specific job functions.

Is remote customer service representative a stressful job?

Remote customer service representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors associated with the role.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to document interactions and track issues.

What are popular job titles related to Customer Service Reps jobs in Atlanta, GA?

For Customer Service Reps jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Reps jobs in Atlanta, GA look for?

The top searched job categories for Customer Service Reps jobs in Atlanta, GA are:

Customer Service Reps jobs near you
Infographic showing various Customer Service Reps job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Call Center Customer Service Representatives

CABA CONTRACTORS INC

Atlanta, GA

$15 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Company Description

Caba Contractors, Inc.is family owned and operated company, dedicated to serve our community. We have a lot of experience on the construction field and we are ready to help you with your next project.The skills of our people on every single trade make us proud of our work and therefore we can easily warranty every single job.At, Caba Contractors, Inc. Our ultimate goal is to help every customer to achieve their dream project, by providing an excellent service from the beginning to the end.

Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry

Job Description

them to the desired destination, answer phones, route calls or take messages.
 Schedule clinical appointments, receive and record payments and data entry of required information
 Answering customer inquiries with a professional attitude and manner while adhering to measurable departmental goals.
 Processing transactions accurately.
 Effectively utilizing and navigating internal resources to arrive at the right solution for the client e.g. computer systems, online resources, and business partner relationships.
 Actively participating in Quality Improvement Process
 Demonstrating excellent call handling skills, patience and respect with complex and non-complex calls
 Establishing rapport with customers, making them feel unique and valued.
 Completing Client Benefit/Insurance Plan Training and ongoing education and learning.
 Defining a problem clearly and escalating concerns appropriately when necessary.
Qualifications
 Position requires a high school diploma or G.E.D.
 Also requires excellent telephone skills with the ability to handle a high volume of calls.
 Experience using an electronic health record or scheduling software is required.
 General knowledge of standard office procedures and use of office equipment required.
 Good interpersonal and organizational skills, attention to detail, and discretion with HIPAA and other confidential information required.
 Must be able to manage multiple tasks simultaneously and communicate clearly and professionally with a diverse population.
 Basic keyboarding skills and experience using Microsoft products including Word and Outlook required.
 

Qualifications

Personal Talents Needed:

 Ability to identify actions necessary to complete tasks and obtain results.
 Positive and constructive view of working with others.
 Ability to listen to and work with a wide range of customers with a wide range of diverse challenges to achieve "win-win" outcomes.
 Learn quickly and retain information to assist with decision making.
 Be able to display empathy.
 Excellent communication skills both written and verbal.
 Multi-tasking (able to talk and research at the same time).
 Punctuality.
 Display organizational skills.
 Exceptional detail orientation.
 Take personal accountability for acquiring the expertise, knowledge and information to effectively solve customer's issues.
 "Of service" attitude towards others.

Additional Information

401K, Dental, Life, Medical, Vision

Apply