ZipRecruiter

Log In

1

Customer Service Reps Jobs in Atlanta, GA (NOW HIRING)

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Mcdonough, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

next page

Showing results 1-20

All JobsCustomer Service Reps JobsCustomer Service Reps Jobs in Atlanta, GA

Customer Service Reps information

See Atlanta, GA salary details

$9

$18

$25

How much do customer service reps jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service reps in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Reps vs Call Center Agents?

AspectCustomer Service RepsCall Center Agents
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; training provided on call handling
Work EnvironmentOffice settings, retail stores, or remoteCall centers, customer support centers, or remote
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Primary FocusHandling customer inquiries, resolving issues, providing product infoAnswering calls, troubleshooting, sales, and support

Customer Service Reps and Call Center Agents both focus on assisting customers, but Customer Service Reps often handle a broader range of customer interactions across various channels, while Call Center Agents primarily manage inbound or outbound calls. Both roles require similar credentials and are common in many industries, with differences mainly in work environment and specific job functions.

Is remote customer service representative a stressful job?

Remote customer service representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors associated with the role.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to document interactions and track issues.

What are popular job titles related to Customer Service Reps jobs in Atlanta, GA?

For Customer Service Reps jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Reps jobs in Atlanta, GA look for?

The top searched job categories for Customer Service Reps jobs in Atlanta, GA are:

Customer Service Reps jobs near you
Infographic showing various Customer Service Reps job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Customer Service Representative

American Leak Detection of Greater Atlanta

Woodstock, GA • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Customer Service Representative at American Leak Detection of Atlanta is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Atlanta area.
Benefits for our Customer Service Reps (CSRs):
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Customer Service Reps (CSR) Core Responsibilities:
  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:
  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply