Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Duluth, GA · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Duluth, GA · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Quick apply
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
$80K - $99K/yr
A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...
New
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Customer Service Manager
$80K - $99K/yr
A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...
New
Customer Service Manager
$80K - $99K/yr
A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...
New
Quick apply
Customer Service Manager
$80K - $99K/yr
A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...
New
Customer Service Manager
Atlanta, GA · On-site
$21/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
Atlanta, GA · On-site
$21/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
Atlanta, GA · On-site
$21/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
Atlanta, GA · On-site
$21/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Job Summary Customer Service Managers with The Cooper Agency are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer ...
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Job Summary Customer Service Managers with The Cooper Agency are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer ...
Lead and develop a team of Account Coordinators who support outside sales activities through customer service, order management, item availability, and related operations. * Partner with internal ...
Lead and develop a team of Account Coordinators who support outside sales activities through customer service, order management, item availability, and related operations. * Partner with internal ...
POSITION SUMMARY The Regional Customer Service Manager (RCSM) reports to the Customer Service Manager (CSM). He organizes, supports and manages the Customer Support activity within his allocated ...
New
POSITION SUMMARY The Regional Customer Service Manager (RCSM) reports to the Customer Service Manager (CSM). He organizes, supports and manages the Customer Support activity within his allocated ...
New
Senior Customer Service Manager
$17.50 - $24.25/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
$17.50 - $24.25/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
The position is established to manage customer service, starting from the sales offer (RFQ process), through logistic customer service (Customer Logistics process) as well as sales and commercial ...
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The position is established to manage customer service, starting from the sales offer (RFQ process), through logistic customer service (Customer Logistics process) as well as sales and commercial ...
Summary: Manages a team of customer service representatives by performing the following duties personally or through others while keeping the customers' needs the primary focus. The goal of a ...
Summary: Manages a team of customer service representatives by performing the following duties personally or through others while keeping the customers' needs the primary focus. The goal of a ...
Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability ...
Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability ...
... management skills We encourage all graduates to apply! Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail ...
... management skills We encourage all graduates to apply! Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail ...
Ensure the team meets it's goals and objectives through effective hiring, performance management, coaching and career development Develop, implement and maintain materials and programs ensuring ...
Ensure the team meets it's goals and objectives through effective hiring, performance management, coaching and career development Develop, implement and maintain materials and programs ensuring ...
Work is a company seeking a Customer Support Service Manager. The role involves managing customer support operations, ensuring data quality and security, and collaborating with data scientists and ...
Work is a company seeking a Customer Support Service Manager. The role involves managing customer support operations, ensuring data quality and security, and collaborating with data scientists and ...
Service Manager
Fayetteville, GA · On-site
Consistent in providing exceptional customer service. Working in a fast paced environment that will open many door of opportunities for upward advancement. As a Service Manager, we give you access to ...
New
Service Manager
Fayetteville, GA · On-site
Consistent in providing exceptional customer service. Working in a fast paced environment that will open many door of opportunities for upward advancement. As a Service Manager, we give you access to ...
New
As a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful ...
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As a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful ...
Customer Service Manager information
See Atlanta, GA salary details
$23.6K - $30.3K
5% of jobs
$30.3K - $37K
14% of jobs
$39.5K is the 25th percentile. Wages below this are outliers.
$37K - $43.7K
16% of jobs
The median wage is $49.7K / yr.
$43.7K - $50.4K
17% of jobs
$50.4K - $57K
12% of jobs
$57K - $63.7K
9% of jobs
$65.2K is the 75th percentile. Wages above this are outliers.
$63.7K - $70.4K
11% of jobs
$70.4K - $77.1K
6% of jobs
$77.1K - $83.8K
5% of jobs
$83.8K - $90.5K
2% of jobs
$90.5K - $97.2K
3% of jobs
$23.6K
$55.8K
$97.2K
How much do customer service manager jobs pay per year?
As of Aug 30, 2026, the average yearly pay for customer service manager in Atlanta, GA is $55,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $67,400.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Atlanta, GA?
The most popular types of Customer Service jobs in Atlanta, GA are:
What are popular job titles related to Customer Service Manager jobs in Atlanta, GA?
For Customer Service Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Atlanta, GA look for?
The top searched job categories for Customer Service Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Customer Service Manager jobs?
Cities near Atlanta, GA with the most Customer Service Manager job openings:
$20.15 - $21.15/hr
Full-time
Re-posted 15 days ago
Hobby Lobby rating
6.3
Based on 890 frontline employees who took The Breakroom Quiz
18th of 39 rated national retailers
Job description
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
- Perform duties as front-end manager
- Assist customers with returns
- Manage registers
- Assist customers as needed
- Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
What Hobby Lobby employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Hobby Lobby
Sourced by ZipRecruiter
Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Oklahoma City, OK, US