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Customer Service Reps Jobs in Houston, TX (NOW HIRING)

Landpoint

Remote Customer Service Representatives

Houston, TX · Remote

$15.25 - $20.75/hr

REMOTE CUSTOMER SERVICE REPRESENTATIVES were looking for a customer service representative to answer customer calls, assess their needs, and walk them through effective solutions to their questions ...

Universal Building Materials LLC

Be Seen First

Bilingual Customer Service Representatives

Houston, TX · On-site

$13 - $15/hr

· Answer incoming phone calls. · Answer emails and any text received. · Greet and assist customers with any questions. · Take orders/quotes from customers. · Create refunds and returns for ...

Universal Building Materials LLC

Be Seen First

Bilingual Customer Service Representatives

Houston, TX · On-site

$13 - $15/hr

· Answer incoming phone calls. · Answer emails and any text received. · Greet and assist customers with any questions. · Take orders/quotes from customers. · Create refunds and returns for ...

U.S. Legal Support

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

Perform additional duties as needed Perks and Benefits We provide our Customer Service Representatives with family- and pet-friendly benefits, including Medical, Dental, Vision, Paid Parental Leave ...

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Customer Service Reps information

See Houston, TX salary details

$8

$15

$22

How much do customer service reps jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service reps in Houston, TX is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Reps vs Call Center Agents?

AspectCustomer Service RepsCall Center Agents
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; training provided on call handling
Work EnvironmentOffice settings, retail stores, or remoteCall centers, customer support centers, or remote
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Primary FocusHandling customer inquiries, resolving issues, providing product infoAnswering calls, troubleshooting, sales, and support

Customer Service Reps and Call Center Agents both focus on assisting customers, but Customer Service Reps often handle a broader range of customer interactions across various channels, while Call Center Agents primarily manage inbound or outbound calls. Both roles require similar credentials and are common in many industries, with differences mainly in work environment and specific job functions.

Is remote customer service representative a stressful job?

Remote customer service representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors associated with the role.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to document interactions and track issues.

What are popular job titles related to Customer Service Reps jobs in Houston, TX?

For Customer Service Reps jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Reps jobs in Houston, TX look for?

The top searched job categories for Customer Service Reps jobs in Houston, TX are:

What cities near Houston, TX are hiring for Customer Service Reps jobs?

Cities near Houston, TX with the most Customer Service Reps job openings:

Customer Service Reps jobs near you
Infographic showing various Customer Service Reps job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,849 per year, or $15.8 per hour.

Remote customer service representatives

IbrokerPower Capital

Houston, TX • Remote

$15.25 - $20.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the job Remote customer service representatives REMOTE CUSTOMER SERVICE REPRESENTATIVES were looking for a customer service representative to answer customer calls, assess their needs, and walk them through effective solutions to their questions and grievances. We are looking for candidates with a high emotional intelligence and ability to serve our customers with empathy. If you are looking to join a company that values professional growth and teamwork, along with a positive work environment, wed love to hear from you.

Our team at is motivated to not only provide excellent care for our customers, but also cultivate a warm and welcoming environment for our employees. If you are a customer service professional who values hard work and transparency, and youre dedicated to providing the best possible experience for our customers, no matter their challenge, then [company name] is the place for you.

Customer Service Representative Job Responsibilities: Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them. Keeps track of customer correspondence and logs key account information and customer data.

Resolves product or service problems by investigating the customers complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. Upholds customer confidentiality, especially regarding financial matters and identity. Processes customer refunds, shipments, and account adjustments. Helps prepare customer service reports by collecting and analyzing customer information.

Upsells customers with information about other products and services when appropriate. Contributes to team effort by accomplishing related tasks as needed. Customer Service Representative Qualifications and Skills: Every customer service representative position is different, this are list of general qualifications and skills to meet your needs: Strong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions.

Works well with others and helps foster a supportive work environment. Knowledge of our company market, industry, and products. Comfortable problem solving while also creating an enjoyable experience for our customers. Able to document customer service calls efficiently and with detail.

Knows how to ease conflict and provide the appropriate resolutions. Completes tasks on time and can prioritize work.

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