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Customer Service Reps Jobs in New York (NOW HIRING)

Domino's

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Franchise

Customer Service Rep

Central Islip, NY

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

New

Domino's Franchise

Customer Service Rep(04558)

Matawan, NJ · On-site

$16.50 - $22.50/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Franchise

Customer Service Rep(04559)

Matawan, NJ · On-site

$16.50 - $22.50/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Pizza

Customer Service Rep(03958)

Nutley, NJ · On-site

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Pizza

Customer Service Rep(04559)

Matawan, NJ · On-site

$16.50 - $22.50/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Pizza

Customer Service Rep(04547)

Keansburg, NJ · On-site

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's

Customer Service Rep(03958)

Nutley, NJ · On-site

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Pizza

Customer Service Rep(04559)

Matawan, NJ · On-site

$16.50 - $22.50/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Pizza

Customer Service Rep(04558)

Cliffwood, NJ

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Pizza

Customer Service Rep(04558)

Cliffwood, NJ · On-site

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's Franchise

Customer Service Rep(04559)

Matawan, NJ

$16.50 - $22.50/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's

Customer Service Rep(04559)

Matawan, NJ · On-site

$16.50 - $22.50/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's

Customer Service Rep(04558)

Cliffwood, NJ · On-site

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's

Customer Service Rep(04547)

Keansburg, NJ · On-site

$16.25 - $22/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

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All JobsCustomer Service Reps JobsCustomer Service Reps Jobs in New York

Customer Service Reps information

See New York salary details

$10

$20

$29

How much do customer service reps jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service reps in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Reps vs Call Center Agents?

AspectCustomer Service RepsCall Center Agents
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; training provided on call handling
Work EnvironmentOffice settings, retail stores, or remoteCall centers, customer support centers, or remote
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Primary FocusHandling customer inquiries, resolving issues, providing product infoAnswering calls, troubleshooting, sales, and support

Customer Service Reps and Call Center Agents both focus on assisting customers, but Customer Service Reps often handle a broader range of customer interactions across various channels, while Call Center Agents primarily manage inbound or outbound calls. Both roles require similar credentials and are common in many industries, with differences mainly in work environment and specific job functions.

Is remote customer service representative a stressful job?

Remote customer service representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors associated with the role.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to document interactions and track issues.

What are popular job titles related to Customer Service Reps jobs in New York?

For Customer Service Reps jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Service Reps jobs in New York look for?

The top searched job categories for Customer Service Reps jobs in New York are:

What cities in New York are hiring for Customer Service Reps jobs?

Cities in New York with the most Customer Service Reps job openings:

Customer Service Reps jobs near you
Infographic showing various Customer Service Reps job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Customer Service Representatives - CSR

TEEMA Group

Newark, NJ • Hybrid

$18 - $20/hr

Full-time

Posted 3 days ago

New

Job description

Role Summary

Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub!

In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed.

Duties & Responsibilities

  • Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally.

  • Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards.

  • Review, process, schedule, and authorize orders according to department protocols.

  • Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols.

  • Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols.

  • Respond to questions and inquiries regarding authorization status and requirements.

  • Provide eligibility status and benefit information for patients.

  • Collect, update, and verify patient and provider information as required.

  • Address both patient and provider inquiries, escalating to management when appropriate.

  • Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly.

  • Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling).

  • Troubleshoot and resolve basic issues independently, escalating to management when necessary.

  • Complete all required documentation in a timely and accurate manner.

  • Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families.

  • Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings.

  • Communicate regularly with supervisors and the team regarding workload and priorities.

  • Timely complete all mandated trainings, education, and occupational health screenings as needed.

  • Exercise flexibility in performing assignments as business needs evolve.

Required QualificationsEducation & Experience

  • High School Diploma or GED Equivalency.

  • Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed.

  • Experience utilizing telephony platforms such as Genesys.

Knowledge, Skills & Abilities

  • Outstanding customer service orientation, especially in telephone and written communications.

  • Excellent and accurate data entry skills and experience using multiple software platforms.

  • Strong problem-solving skills and persistence in the face of challenges.

  • Excellent organizational, multi-tasking, and communication skills.

  • Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment.

  • Experience and competency working with people from diverse backgrounds and cultures.

  • Commitment to unlocking the full potential of vulnerable seniors.

  • Flexibility with work hours and adaptability to evolving duties.

  • Must reside within driving distance of the local branch.

Desired Qualifications

  • Minimum of one (1) year of experience working in a healthcare or specialized senior care setting.

  • Bilingual fluency in English and Spanish (verbal and written).

Location and Work Type

  • Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment).

  • Work Setting: Hybrid

  • Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.