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Bilingual French Customer Service Representative Jobs

Perun HR

Bilingual French Customer Service Rep - Remote

$15.75 - $20/hr

Bilingual French Customer Service Rep - Remote Eden Prairie, MN, United States About the Job Bilingual French Customer Service Rep - Remote JOB SUMMARY The French Bilingual Customer Service ...

Premier NX

$19 - $21/hr

Description Bilingual (French/English) Customer Service Representative Premier NX provides customer experience solutions for leading brands in the pharmaceutical, healthcare, food, consumer packaged ...

TTEC

$10.25 - $13/hr

As a Bilingual English & French Customer Service Representative - Nights supporting a USA financial program working in Cairo, Egypt, youll be a part of creating and delivering amazing customer ...

CBRE Group

Bilingual French Coordinator

$20/hr

Bilingual French Customer Service Coordinator As a CBRE Customer Service Coordinator, you will provide information and resolve day-to-day issues in response to inquiries about products and services.

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How much do bilingual french customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for bilingual french customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual French customer service representative?

Bilingual French Customer Service Representatives are professionals who assist customers in both English and French, often via phone, email, or chat. They handle inquiries, resolve complaints, and provide information about products or services for companies that serve French-speaking clients. Their role is important for businesses operating in bilingual markets, ensuring clear communication and high-quality customer support. These representatives must have strong language skills, patience, and problem-solving abilities. They may work in various industries, such as retail, telecommunications, or finance.

What are the key skills and qualifications needed to thrive as a bilingual French customer service representative?

To thrive as a Bilingual French Customer Service Representative, you need fluency in both French and English, strong communication skills, and prior experience in customer support or a related field. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in assisting diverse customers and resolving issues efficiently. These competencies are vital for delivering high-quality service, maintaining customer satisfaction, and supporting business growth in multilingual markets.

What are some common challenges faced by bilingual French customer service representatives, and how can they effectively manage them?

Bilingual French Customer Service Representatives often face the challenge of quickly switching between languages while maintaining accuracy and professionalism. Additionally, they may handle complex customer inquiries that require cultural sensitivity and clear communication. To manage these challenges, representatives benefit from strong organizational skills, ongoing training in both languages, and active listening to ensure they fully understand and address customer concerns. Regular collaboration with team members and supervisors also helps in sharing best practices and staying updated on company policies.

What is the difference between Bilingual French Customer Service Representative vs Bilingual French Technical Support Specialist?

AspectBilingual French Customer Service RepresentativeBilingual French Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, customer service departmentsTechnical support centers, IT departments
Employer & IndustryRetail, telecom, financeIT, software, hardware companies
Search & Comparison IntentCustomer service roles requiring bilingual skillsTechnical support roles requiring bilingual skills

The main difference is that Bilingual French Customer Service Representatives focus on general customer support, handling inquiries and complaints, while Bilingual French Technical Support Specialists provide technical assistance and troubleshooting. Both roles require bilingual proficiency and are common in service industries, but technical support roles demand more technical knowledge.

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What cities are hiring for Bilingual French Customer Service Representative jobs?

Cities with the most Bilingual French Customer Service Representative job openings:

What states have the most Bilingual French Customer Service Representative jobs?

States with the most job openings for Bilingual French Customer Service Representative jobs include:

What job categories do people searching Bilingual French Customer Service Representative jobs look for?

The top searched job categories for Bilingual French Customer Service Representative jobs are:

Bilingual French Customer Service Representative jobs near you
Infographic showing various Bilingual French Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual French Customer Service Rep - Remote

Remote

Perun HR
See more jobs at Perun HRexternal

$15.75 - $20/hr

Other

Re-posted 9 days ago

Job description

Bilingual French Customer Service Rep - Remote

Eden Prairie, MN, United States

About the Job Bilingual French Customer Service Rep - Remote

JOB SUMMARY The French Bilingual Customer Service Representative serves as the primary contact for customers, agents and clients in the US and Canada. The Bilingual Customer Service Representative determines appropriate action to be taken using knowledge of products and services, while maintaining quality, productivity and time-service standards.

  • Talk with customers, agents and clients by phone and/or web to answer insurance related questions regarding the customer's account. Follow-up will be needed to ensure accuracy of information, timely response and outstanding customer issues.
  • Assist customers with problem resolution to ensure all insurance requirements are met and verifies and enters correct information into the computer using company guidelines.
  • Process policies and related document to ensure accurate and efficient flow through the appropriate processing system.
  • Provide assistance to other departments when workload dictates.
  • Consistently achieve departmental standards of productivity and accuracy.
  • Maintain the security and confidentiality of the facility, computer system, programs, customer and client information.
  • Complete additional duties as assigned.

QUALIFICATIONS

  • High School Graduate or General Education Degree (GED)
  • 6+ months of customer service related experience.
  • Fluent in French and English a must
  • Ability to type 45 wpm and use a 10 key as well as general knowledge of Database software, Internet software, Spreadsheet software and Word Processing software
  • Customer Service Associates will regularly stand, sit, use fingers and hands, talk and hear
  • Must be authorized to work in the United States

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