About the Organization At Optum Health Psychotherapy Pte ... LTD., we pride ourselves on providing a spectrum of integrated psychiatric and therapeutic services ...
About the Organization At Optum Health Psychotherapy Pte ... LTD., we pride ourselves on providing a spectrum of integrated psychiatric and therapeutic services ...
Substance Use Disorder Mental Health Counselor - Remote
Lakewood, WA ยท Remote
$115K - $130K/yr
About the Organization At Optum Health Psychotherapy Pte. LTD., we are a leading provider of outpatient mental health services, specializing in substance use disorder treatment. Our practice is built ...
Substance Use Disorder Mental Health Counselor - Remote
Lakewood, WA ยท Remote
$115K - $130K/yr
About the Organization At Optum Health Psychotherapy Pte. LTD., we are a leading provider of outpatient mental health services, specializing in substance use disorder treatment. Our practice is built ...
Group Health Customer Service Representative
$15 - $19/hr
A Customer Service Representative is in the center of our critical relationships with our clients ... Experience working in a healthcare (medical office, insurance claims, etc.) environment preferred.
Group Health Customer Service Representative
$15 - $19/hr
A Customer Service Representative is in the center of our critical relationships with our clients ... Experience working in a healthcare (medical office, insurance claims, etc.) environment preferred.
... services, in collaboration with Optum Health and care delivery assets * Lead a global organization spanning product management, engineering, clinical informatics, operations, sales, customer support ...
... services, in collaboration with Optum Health and care delivery assets * Lead a global organization spanning product management, engineering, clinical informatics, operations, sales, customer support ...
... Optum Health. This leader will support a large-scale, physician-led care delivery system operating under value-based, risk-based and fee-for-service models, with a strong emphasis on Medicare ...
... Optum Health. This leader will support a large-scale, physician-led care delivery system operating under value-based, risk-based and fee-for-service models, with a strong emphasis on Medicare ...
Substance Use Disorders Mental Health Counselor - Remote
Redmond, WA ยท Remote
$115K - $130K/yr
Position Overview Optum Health Psychotherapy Pte. LTD. is actively seeking a dedicated and ... Offer crisis intervention services and provide immediate support during substance-related ...
Substance Use Disorders Mental Health Counselor - Remote
Redmond, WA ยท Remote
$115K - $130K/yr
Position Overview Optum Health Psychotherapy Pte. LTD. is actively seeking a dedicated and ... Offer crisis intervention services and provide immediate support during substance-related ...
Group Health Customer Service Representative (Weekend)
$16.50 - $22.25/hr
A Customer Service Representative is in the center of our critical relationships with our clients ... Experience working in a healthcare (medical office, insurance claims, etc.) environment preferred.
Group Health Customer Service Representative (Weekend)
$16.50 - $22.25/hr
A Customer Service Representative is in the center of our critical relationships with our clients ... Experience working in a healthcare (medical office, insurance claims, etc.) environment preferred.
Full-Time Substance Use Disorder Mental Health Counselor
Tacoma, WA ยท On-site +1
$24 - $32.25/hr
Position Overview Optum Health Psychotherapy Pte. LTD. is in search of a dedicated and passionate ... Deliver crisis intervention services and offer immediate support during substance-related ...
Full-Time Substance Use Disorder Mental Health Counselor
Tacoma, WA ยท On-site +1
$24 - $32.25/hr
Position Overview Optum Health Psychotherapy Pte. LTD. is in search of a dedicated and passionate ... Deliver crisis intervention services and offer immediate support during substance-related ...
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Servicing - Customer Care Specialist
Pontiac, MI ยท On-site
$16/hr
Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Benefits We offer a comprehensive benefits package to support your health, financial well-being ...
New
Quick apply
Be Seen First
Servicing - Customer Care Specialist
Pontiac, MI ยท On-site
$16/hr
Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Benefits We offer a comprehensive benefits package to support your health, financial well-being ...
New
M & A Analyst, Optum Health Development
Eden Prairie, MN ยท On-site
$91K - $163K/yr
This role will be responsible for supporting Optum Care in business combinations and strategic growth initiatives by assisting in the evaluation and execution of healthcare services mergers ...
M & A Analyst, Optum Health Development
Eden Prairie, MN ยท On-site
$91K - $163K/yr
This role will be responsible for supporting Optum Care in business combinations and strategic growth initiatives by assisting in the evaluation and execution of healthcare services mergers ...
M & A Analyst, Optum Health Development
Eden Prairie, MN ยท On-site +1
$91K - $163K/yr
This role will be responsible for supporting Optum Care in business combinations and strategic growth initiatives by assisting in the evaluation and execution of healthcare services mergers ...
M & A Analyst, Optum Health Development
Eden Prairie, MN ยท On-site +1
$91K - $163K/yr
This role will be responsible for supporting Optum Care in business combinations and strategic growth initiatives by assisting in the evaluation and execution of healthcare services mergers ...
Clinical Admin Coordinator
New Port Richey, FL ยท On-site
$14/hr
... Optum healthcare team. In this role, you will support patient care by processing referrals ... Provide outstanding customer service while maintaining patient confidentiality. * Perform ...
Clinical Admin Coordinator
New Port Richey, FL ยท On-site
$14/hr
... Optum healthcare team. In this role, you will support patient care by processing referrals ... Provide outstanding customer service while maintaining patient confidentiality. * Perform ...
Patient Care Coordinator
$18 - $23.75/hr
... an Optum healthcare location. This position will assist patients throughout their visit while ... The ideal candidate will have at least 1 year of customer service experience , strong computer ...
Patient Care Coordinator
$18 - $23.75/hr
... an Optum healthcare location. This position will assist patients throughout their visit while ... The ideal candidate will have at least 1 year of customer service experience , strong computer ...
Patient Care Coordinator
$18 - $23.75/hr
... an Optum healthcare location. This position will assist patients throughout their visit while ... The ideal candidate will have at least 1 year of customer service experience , strong computer ...
Quick apply
Patient Care Coordinator
$18 - $23.75/hr
... an Optum healthcare location. This position will assist patients throughout their visit while ... The ideal candidate will have at least 1 year of customer service experience , strong computer ...
This role leads Safecor Health's customer-facing support team and will leverage data, discipline of ... Communicates and support new services as they are introduced to customers. * Works with the ...
This role leads Safecor Health's customer-facing support team and will leverage data, discipline of ... Communicates and support new services as they are introduced to customers. * Works with the ...
Optum Insight is standing up a new State Government Market structure to strengthen long term partnerships with Medicaid and Health & Human Services (HHS) agencies across the United States. This role ...
Optum Insight is standing up a new State Government Market structure to strengthen long term partnerships with Medicaid and Health & Human Services (HHS) agencies across the United States. This role ...
Lead AI/ML Engineer- Hybrid Eden Prairie, MN
Eden Prairie, MN ยท Hybrid
$104K - $137K/yr
Welcome to the Optum Health AI team! Our mission is to leverage cutting-edge AI technologies to ... Experience with Python, backend services, cloud platforms, and CI/CD pipelines to deliver scalable ...
Lead AI/ML Engineer- Hybrid Eden Prairie, MN
Eden Prairie, MN ยท Hybrid
$104K - $137K/yr
Welcome to the Optum Health AI team! Our mission is to leverage cutting-edge AI technologies to ... Experience with Python, backend services, cloud platforms, and CI/CD pipelines to deliver scalable ...
Access Mental Health Customer Care Rep III
Rocky Hill, CT ยท On-site
$15.25 - $20.75/hr
Customer Service Experience * Call Center Experience * For URAC accredited areas, the following ... Who We Are Elevance Health is a health company dedicated to improving lives and communities - and ...
Access Mental Health Customer Care Rep III
Rocky Hill, CT ยท On-site
$15.25 - $20.75/hr
Customer Service Experience * Call Center Experience * For URAC accredited areas, the following ... Who We Are Elevance Health is a health company dedicated to improving lives and communities - and ...
OptumInsightis improving the flow of health data and information to create a more connected system ... Design simple, customer-centric offerings that support adoption, expansion, and long-term value ...
OptumInsightis improving the flow of health data and information to create a more connected system ... Design simple, customer-centric offerings that support adoption, expansion, and long-term value ...
Customer Service Representative
Plano, TX ยท On-site
$17.31/hr
This role is a key team player position reporting directly to the Behavioral Health Customer Service Supervisor in a constantly changing, busy environment that requires accuracy, attention to details ...
Customer Service Representative
Plano, TX ยท On-site
$17.31/hr
This role is a key team player position reporting directly to the Behavioral Health Customer Service Supervisor in a constantly changing, busy environment that requires accuracy, attention to details ...
Optum Health Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do optum health customer service jobs pay per hour?
What does an Optum Health Customer Service representative do?
What are the key skills and qualifications needed to thrive as an Optum Health Customer Service representative?
What are some common challenges faced by Optum Health Customer Service representatives, and how can they be managed effectively?
What is the difference between Optum Health Customer Service vs Optum Health Claims Specialist?
| Aspect | Optum Health Customer Service | Optum Health Claims Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; knowledge of claims processing |
| Work Environment | Call centers, remote or office-based | Office-based, claims processing departments |
| Employer & Industry Usage | Commonly employed by Optum and healthcare providers | Employed within healthcare insurance and claims departments |
| Search & Comparison Intent | Customer support roles in healthcare | Claims processing and insurance reimbursement roles |
Optum Health Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to healthcare services. In contrast, Optum Health Claims Specialists focus on processing insurance claims, verifying information, and ensuring accurate reimbursement. While both roles require knowledge of healthcare policies, the Customer Service role emphasizes direct member interaction, whereas Claims Specialists concentrate on claims management and documentation.
What job categories do people searching Optum Health Customer Service jobs look for?
The top searched job categories for Optum Health Customer Service jobs are:
- Customer Service Reps
- Weekend German Speaking Customer Service
- Bilingual Customer Service Representative Spanish Honduras
- Senior Spanish English Bilingual Customer Service Representative
- Work From Home Spanish Customer Service
- Remote Spanish Customer Service
- Bmv Customer Service Representative 2
- Telecommute Customer Service Representative ~
- Remote Cibc Customer Service Representative
- Virtual Customer Service

Licensed Mental Health Counselor - Remote Position at Optum Health
Pasco, WA โข Remote
Full-time
Medical, Retirement, PTO
Posted 8 days ago
Job description
Optum Health Psychotherapy Pte. LTD. is actively seeking a dedicated and experienced Licensed Mental Health Counselor to join our dynamic team in Pasco, Washington. This is a full-time remote position that allows you to work collaboratively with individuals seeking assistance through their recovery from substance use disorders. Your expertise will pave the way for transformative changes in the lives of clients and their families, providing them a pathway towards healing and relative stability.
About the OrganizationAt Optum Health Psychotherapy Pte. LTD., we pride ourselves on providing a spectrum of integrated psychiatric and therapeutic services aimed at substance use disorder treatment. Our approach is rooted in evidence-based practices that aim not only to address the condition itself, but also to improve overall mental well-being. We stand as a beacon of hope and healing for our clients by fostering an environment of compassion and professional support.
Work EnvironmentThe role of Mental Health Counselor is positioned within our outpatient office settingโprimarily remoteโwith flexibility in work hours. The typical work schedule runs from Monday to Friday, 8:00 AM to 4:00 PM. This setup allows for meaningful interactions while ensuring work-life balance, enabling our counselors to deliver optimal care without the constraints of a conventional office environment.
Key Responsibilities- Conduct thorough assessments to identify the unique needs and treatment goals of individuals seeking support for substance use disorders.
- Develop and implement individualized treatment plans utilizing evidence-based therapeutic interventions suited to each client's journey.
- Lead one-on-one counseling sessions, employing various techniques such as motivational interviewing and cognitive behavioral therapy to facilitate personal growth.
- Facilitate engaging group therapy sessions that encourage mutual support and shared learning among individuals in recovery.
- Work collaboratively with psychiatrists, addiction medicine specialists, and other healthcare professionals to ensure comprehensive, coordinated care for all patients.
- Provide crisis intervention as necessary, offering immediate support in substance-related emergencies.
- Advise patients and their families on addiction-related issues, recovery strategies, and access to community resources.
- Maintain detailed, confidential documentation in adherence to legal, ethical, and organizational standards.
- Participate in regular team meetings and case consultations to foster a collaborative work environment for professional growth and continuous improvement.
- Stay informed on the latest research and best practices in substance use disorder treatment to enhance service delivery.
The patients you will serve primarily include individuals grappling with substance use disorders, ranging from mild to severe cases. Many clients also present co-occurring mental health conditions that necessitate a holistic approach to treatment and care. As a counselor, you will play a crucial role in breaking down barriers and equipping these individuals with the practical tools and strategies they need for sustainable recovery.
Qualifications- A Bachelor's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
- Current and valid licensure as an LICSW, LMHC, LMFT, or PSYD within the state of Washington.
- Possession of robust clinical skills and experience working with substance use disorders is highly desirable.
- Experience in conducting assessments and developing treatment plans tailored to individual patient needs.
- Familiarity with motivational interviewing techniques and cognitive behavioral therapy practices.
- Proficient in maintaining accurate and timely documentation in compliance with industry standards.
The compensation for this position ranges from USD 115,000 to 130,000 per year, commensurate with experience and qualifications. In addition to competitive salary packages, we offer a comprehensive benefits package including:
- Extensive healthcare benefits to support your physical and mental well-being.
- A retirement savings plan complete with employer-matching contributions for your financial security.
- Generous paid time off (PTO) policy alongside holiday pay to promote work-life harmony.
- Professional liability insurance coverage to ensure peace of mind as you perform your duties.
- Continuing education opportunities that encourage lifelong learning and professional development.
- Pathways for career advancement within our substance use disorders treatment program.
- A collaborative and supportive work environment that prioritizes team success.
Joining Optum Health means becoming part of a thriving network that offers expansive opportunities for career growth within the substance use disorders treatment program. Counselors have the chance to develop specialized skills, pursue further education, and take on leadership roles in innovative treatment methodologies.
Why Join Our TeamBy becoming a part of our compassionate and dedicated team, you will have an unparalleled chance to make a real impact on the lives of individuals battling substance use disorders. Your role is instrumental to the success of our missionโtransforming lives through unwavering support and tailored therapeutic interventions. If you are looking for a fulfilling role where you can grow both personally and professionally, we would love to meet you.
Application InformationIf you are passionate about supporting individuals through their recovery journeys and meet the qualifications listed, we invite you to apply. Please submit your resume and a cover letter detailing your experience and vision for this role. Take the first step towards a rewarding career with Optum Health Psychotherapy Pte. LTD. today.