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Caller Jobs in Florida (NOW HIRING)

Morgan & Morgan, P.A.

Intake Attorney

Longwood, FL

We are seeking an Intake Attorney who excels at building rapport under pressure - someone who can turn an anxious caller into a confident client through clear guidance, sound legal judgment, and ...

Grand Beach Hotel

Reservations Agent

Miami Beach, FL

$15.75 - $19.75/hr

Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs. Must maintain a basic knowledge of revenue management techniques and must realize ...

Echo IT Solutions

Interview Clerk

Tallahassee, FL · On-site

$14.75 - $19.75/hr

Entering client data into database based on intake of caller information * Maintaining necessary files and records * Completing general clerical duties to include using computer to input data for ...

ECHO IT SOLUTIONS INC .

Interview Clerk

Tallahassee, FL · On-site

$14.75 - $19.75/hr

Entering client data into database based on intake of caller information * Maintaining necessary files and records * Completing general clerical duties to include using computer to input data for ...

Universal Health Services

Receptionist - PRN Weekend

Stuart, FL · On-site

$13.25 - $17.50/hr

In the absence of requested staff, offers caller choices of transfer a caller to an associate's voice mailbox, locating another staff person, or taking a message. * Provides callers with information ...

UHS

Receptionist - PRN Weekend

Stuart, FL · On-site

$13.25 - $17.50/hr

In the absence of requested staff, offers caller choices of transfer a caller to an associate's voice mailbox, locating another staff person, or taking a message. * Provides callers with information ...

Equiliem

Interview Clerk

Tallahassee, FL · On-site

$14.75 - $19.75/hr

Entering client data into database based on intake of caller information * Maintaining necessary files and records * Completing general clerical duties to include using computer to input data for ...

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All JobsCaller JobsCaller Jobs in Florida

Caller information

See Florida salary details

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How much do caller jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for caller in Florida is $15.69, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $19.04 per hour, depending on experience, location, and employer.

What is a caller?

Callers are professionals who make phone calls on behalf of an organization, typically for purposes such as customer service, sales, surveys, or fundraising. Their main responsibilities include reaching out to potential or existing clients, providing information, answering questions, and sometimes recording feedback. Callers may work in call centers or remotely, and they often follow scripts to ensure consistent communication. Good communication skills, patience, and the ability to handle objections are important qualities for this role.

How does a caller typically collaborate with other team members in a call center environment?

As a Caller, you often work closely with team supervisors, quality assurance staff, and fellow callers to achieve communication goals. Regular team meetings and feedback sessions are common, allowing you to share experiences, discuss challenges, and refine calling scripts or approaches. Collaboration is essential for maintaining consistent messaging, meeting outreach targets, and continuously improving customer engagement techniques. Effective teamwork also helps resolve issues more efficiently and creates a supportive work environment.
More about Caller jobs

What are popular job titles related to Caller jobs in FL?

For Caller jobs in FL, the most frequently searched job titles are:

Caller jobs near you
Infographic showing various Caller job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 15% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $32,631 per year, or $15.7 per hour.

Intake Attorney

Longwood, FL

Morgan & Morgan, P.A.
Legal Services • 1 - 5K employees
Learn more about Morgan & Morgan, P.A.external

Full-time

Re-posted 13 days ago

Key responsibilities

  • Speak directly with prospective clients to explain the legal process and help them make informed decisions about retaining the firm.

  • Establish credibility and trust with callers through legal knowledge, communication skills, and professionalism.

  • Document conversations and case assessments accurately in the intake system and evaluate the initial merits of potential cases.

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

31st of 35 rated law firms

Job description

Join the Largest and Fastest-Growing Personal Injury Firm in America

When prospective clients call us, they are often frightened, overwhelmed, and uncertain of what to do next. Many will not sign a retainer until they have spoken directly with an attorney they can trust. That is where you come in.

We are seeking an Intake Attorney who excels at building rapport under pressure - someone who can turn an anxious caller into a confident client through clear guidance, sound legal judgment, and genuine reassurance. You will join our industry-leading Case Control Center, a department at the center of our nationwide growth, working alongside experienced attorneys and firm leadership to shape how new clients experience Morgan & Morgan from their very first conversation.

This is not a traditional litigation role. You will not manage a caseload or appear in court. Instead, you will apply your legal training and judgment where it matters most in the earliest, most critical moments of a client relationship: evaluating potential cases, advising callers with clarity and authority, and demonstrating why a firm that is truly For The People is the right choice for them.

What You'll Do

  • Speak directly with prospective clients who want attorney-level reassurance before signing, explaining the legal process clearly and helping them make an informed, confident decision to retain our firm.
  • Establish credibility and trust quickly; your legal knowledge, communication skills, and professionalism often determine whether a caller becomes a client.
  • Follow up on pending calls and unsigned retainers within your queue, maintaining timely, consistent, and professional communication.
  • Coordinate closely with Contact Center leadership, managing partners, and attorneys across the country to ensure smooth and efficient case onboarding.
  • Document all conversations and case assessments in the intake system accurately and thoroughly.
  • Partner with our Under Review team to evaluate the initial merits of potential personal injury cases and advise on next steps, including:
    • Reviewing police reports, photographs, and other early case materials as needed to inform your assessment.
    • Exercising independent legal judgment to make real-time case acceptance decisions consistent with firm strategy and criteria.

What Makes You a Great Fit

  • Juris Doctor (JD) from an accredited law school.
  • Active member of a state Bar in good standing.
  • 1+ years experience managing a high-volume caseload or intake pipeline (typically 50+ active matters at a time), gained within a firm structure that included dedicated intake specialists, case managers, and/or a marketing or lead-generation team supporting client acquisition.
  • Familiarity with Salesforce, Litify, or comparable client intake and case management platforms preferred.
  • Strong alignment with the firm's mission of being For The People, and confidence in representing the strength, resources, and results of the largest personal injury law firm in America.
  • Ability to perform effectively in a high-volume, fast-paced call center environment where each conversation carries real significance for the caller.
  • A proactive, engaged approach to the work and a genuine interest in helping build and scale a rapidly growing department within an expanding national firm.
  • Fluency in Spanish is a strong plus.

Work Location: Longwood, FL - On-site
This role requires full-time, in-office presence at our Longwood, FL call center. Applicants must reside within commutable distance.

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