Customer Service Operator
Midtown, TN · On-site
The Communications Operator/ Patient Service Representative provides medical office support by ... Demonstrates excellent customer service. Responds promptly to patient, physician and clinical ...
Customer Service Operator
Midtown, TN · On-site
The Communications Operator/ Patient Service Representative provides medical office support by ... Demonstrates excellent customer service. Responds promptly to patient, physician and clinical ...
EXPERIENCE: At least six months to one year of general office or customer service experience is preferred. SKILLS: The position requires proficient typing (25 to 35 WPM) and computer skills to ...
EXPERIENCE: At least six months to one year of general office or customer service experience is preferred. SKILLS: The position requires proficient typing (25 to 35 WPM) and computer skills to ...
Lead Customer Service Operator - Commmunications JDAMH Description: Education Requirements: High School Diploma required. Experience: Switchboard or Customer Service experience preferred. Management ...
Lead Customer Service Operator - Commmunications JDAMH Description: Education Requirements: High School Diploma required. Experience: Switchboard or Customer Service experience preferred. Management ...
Service Operator
Jacksonville, FL · On-site
$18.90/hr
Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...
Service Operator
Jacksonville, FL · On-site
$18.90/hr
Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...
Service Operator
Garland, TX · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Garland, TX · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
$17.96/hr
Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...
Service Operator
$17.96/hr
Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...
Service Operator
Garland, TX · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Garland, TX · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
San Antonio, TX · On-site
$15 - $22/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
San Antonio, TX · On-site
$15 - $22/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Garland, TX · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Garland, TX · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Raleigh, NC · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Raleigh, NC · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Raleigh, NC · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Raleigh, NC · On-site
$15.50 - $24.40/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
Jacksonville, FL · On-site
$18.90/hr
Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...
Service Operator
Jacksonville, FL · On-site
$18.90/hr
Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...
Service Operator
Jacksonville, FL · On-site
$18.90/hr
Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...
Service Operator
Jacksonville, FL · On-site
$18.90/hr
Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...
Service Operator
San Diego, CA · On-site
$18.20 - $29.30/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Service Operator
San Diego, CA · On-site
$18.20 - $29.30/hr
Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...
Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...
Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...
Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...
Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...
Service Operator I
$20.72 - $23.38/hr
Description The City of Caldwell Water Department is looking for a Service Operator I. This ... Responds to customer service requests related to high consumption, leaks, or service disruptions.
Service Operator I
$20.72 - $23.38/hr
Description The City of Caldwell Water Department is looking for a Service Operator I. This ... Responds to customer service requests related to high consumption, leaks, or service disruptions.
Service Operator II
Caldwell, ID · On-site
$23.55 - $26.59/hr
Independently investigates and resolves customer service issues related to high consumption, leaks ... Provides training and guidance to Field Service Operator 1 staff. * Operates and maintains AMR/AMI ...
Service Operator II
Caldwell, ID · On-site
$23.55 - $26.59/hr
Independently investigates and resolves customer service issues related to high consumption, leaks ... Provides training and guidance to Field Service Operator 1 staff. * Operates and maintains AMR/AMI ...
Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...
Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...
Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...
Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...
Customer Service Operator information
See salary details
$11.06 - $12.63
5% of jobs
$12.63 - $14.20
13% of jobs
$14.51 is the 25th percentile. Wages below this are outliers.
$14.20 - $15.78
36% of jobs
$17.17 is the 75th percentile. Wages above this are outliers.
$15.78 - $17.35
23% of jobs
$17.35 - $18.92
5% of jobs
$18.92 - $20.50
1% of jobs
$20.50 - $22.07
4% of jobs
$22.07 - $23.65
6% of jobs
$23.65 - $25.22
2% of jobs
$25.22 - $26.79
1% of jobs
$26.79 - $28.37
2% of jobs
$11
$17
$28
How much do customer service operator jobs pay per hour?
As of Jul 22, 2026, the average hourly pay for customer service operator in the United States is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.
What are some common challenges Customer Service Operators face, and how can they effectively handle them?
Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.
What is the difference between Customer Service Operator vs Customer Support Specialist?
| Aspect | Customer Service Operator | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; basic communication skills | High school diploma; may have additional certifications in customer service |
| Work Environment | Call centers, retail, or service desks | Call centers, technical support, online chat |
| Employer & Industry | Retail, telecommunications, hospitality | IT, software, telecommunications |
| Search & Comparison Intent | Customer Service Operator vs Customer Support Specialist |
Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.
What are the key skills and qualifications needed to thrive as a Customer Service Operator, and why are they important?
To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.
What are Customer Service Operators?
Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.
More about Customer Service Operator jobs
What cities are hiring for Customer Service Operator jobs? Cities with the most Customer Service Operator job openings:
Who are the top companies hiring for Customer Service Operator jobs? The top employers for Customer Service Operator jobs are:
What states have the most Customer Service Operator jobs? States with the most job openings for Customer Service Operator jobs include:
What job categories do people searching Customer Service Operator jobs look for? The top searched job categories for Customer Service Operator jobs are:
What are popular job titles related to Customer Service Operator jobs? For Customer Service Operator jobs, the most frequently searched job titles are:
Job description
Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology's mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Communications Operator/ Patient Service Representative provides medical office support by functioning as the primary resource for answering multiple incoming telephone lines, connecting callers to the appropriate office personnel, and routing messages as needed.
Answers all incoming calls in a prompt, courteous and professional manner.
Routes calls and messages appropriately, offering voice mail, paging or redirection of calls as needed.
Follows standard operating procedures (SOPs) for obtaining pertinent information depending on nature of call.
Presents a personable, resourceful approach to problem solving, as well as support and help to all callers.
Greets patients/visitors and provides assistance as appropriate.
Distributes simple outbound correspondence or copies of records as necessary.
Demonstrates excellent customer service.
Responds promptly to patient, physician and clinical requests.
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of medical terminology.
Ability to use multi-line phone system, including transferring calls and paging.
Ability to communicate clearly and professionally to callers and patients
Ability to remain calm and defuse irate callers and patient by working with them to identify concerns
and properly direct calls.
Ability to maintain confidentiality and exercise independent discretion and judgment.
Ability to multi-task; enjoy fast-paced office with constantly changing demands while maintaining a positive attitude.
EDUCATION & EXPERIENCE:
High School Diploma or Equivalent.
Must be highly proficient in Microsoft Word, Outlook, and Excel, PowerPoint.
Experience in the operation of multiple telephone lines/switchboard/console.
About Tennessee Oncology
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
Nashville, TN, US
Year founded
1976