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Customer Service Operator Jobs (NOW HIRING)

UTG/The Stanford

Customer Service Operator

Stanford, KY · On-site

$15/hr

Join our team as a Customer Service Operator (CSO) and be a part of our innovative hybrid work model. As a CSO, you will be the first point of contact for client inquiries, providing exceptional ...

Carmax

Service Operator

Boston, MA · On-site

Under general supervision, deliver exceptional customer service by supporting the Service ... Customer Operator * Successfully work with associates in other departments within the store.

Carmax

Service Operator

Charleston, SC · On-site

$17.96/hr

Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...

CarMax, Inc.

Service Operator

Birmingham, AL · On-site

$17.89 - $20.13/hr

Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...

CarMax, Inc.

Service Operator

San Antonio, TX · On-site

$15 - $22/hr

Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...

Carmax

Service Operator

Charleston, SC · On-site

$17.96/hr

Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...

company769

Service Operator

Rockford, IL · On-site

$15 - $16/hr

Conduct general cleaning in a customer building or buildings. Duties include High dusting, machine Operating (Scissor Lift/Doom Lift), all general cleaning. As directed, modify work schedule or tasks ...

CarMax, Inc.

Service Operator

Charleston, SC · On-site

$17.96/hr

Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our ...

Carmax

Service Operator

Louisville, KY · On-site

$15 - $22/hr

Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... From assisting customers in person and over the phone to supporting service processes before ...

New

City of Caldwell (ID)

Service Operator II

Caldwell, ID

$23.55 - $26.59/hr

Independently investigates and resolves customer service issues related to high consumption, leaks ... Provides training and guidance to Field Service Operator 1 staff. Operates and maintains AMR/AMI ...

GSF

Service Operator

Fishers, IN

Ensure assigned areas are maintained to company and customer cleanliness standards. GMP Cleaning ... Demonstrate strong attention to detail and commitment to quality service. Equipment and Supply ...

GSF

Service Operator

Battle Creek, MI · On-site

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

GSF

Service Operator

New Ross, IN

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

GSF

Service Operator

Cincinnati, OH · On-site

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

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Customer Service Operator information

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How much do customer service operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service operator in the United States is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What is a customer service operator?

Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a customer service operator, and why are they important?

To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.

What are some common challenges customer service operators face, and how can they effectively handle them?

Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.

What is the difference between Customer Service Operator vs Customer Support Specialist?

AspectCustomer Service OperatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may have additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, online chat
Employer & IndustryRetail, telecommunications, hospitalityIT, software, telecommunications
Search & Comparison IntentCustomer Service Operator vs Customer Support Specialist

Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.

Is remote customer service operator a stressful job?

Remote customer service operators often experience stress due to handling customer complaints, meeting performance targets, and managing high call volumes. Success in the role typically requires strong communication skills, patience, and the ability to stay calm under pressure. The level of stress can vary based on workload, company policies, and individual resilience.
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Customer Service Operator jobs near you
Infographic showing various Customer Service Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,376 per year, or $17.5 per hour.

Customer Service Operator

Stanford, KY • On-site

UTG/The Stanford
See more jobs at UTG/The Stanfordexternal

$15/hr

Full-time

Re-posted 10 days ago

Job description

Are you a customer service professional looking for an opportunity that offers flexibility and work-life balance? Join our team as a Customer Service Operator (CSO) and be a part of our innovative hybrid work model. As a CSO, you will be the first point of contact for client inquiries, providing exceptional service and support. This role combines the convenience of hybrid work with the opportunity to interact with customers, ensuring they receive a positive and efficient experience. The starting pay rate is $15.00/hour.

Position Summary

The Customer Service Operator (CSO) position is responsible for making a great first impression on all callers. The CSO is the initial point of contact by phone for client questions and inquiries. The CSO will answer and direct all telephone inquiries in a timely, efficient, and professional manner.

Key Responsibilities

  • Answer and respond to all incoming customer calls effectively and efficiently.
  • Profile callers to accurately determine when and where calls should be further transferred.
  • Responsible for accurately maintaining client data and insurance information.
  • Responsible for processing specialized functions in a timely manner.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • One to three years of customer service experience.
  • Detail-oriented with strong interpersonal communication skills.
  • Ability to handle confidential information.
  • Ability to use multiple systems and online resources efficiently.
  • Ability to obtain and grow an understanding of life insurance and learn how to explain information to clients.
  • Strong computer literacy and open to learning new applications.

Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.