Job Title: Customer Service Team Lead Location: Richmond, VA Job Type: Contract Max Pay Rate: $21.25/hr Shift: Thursday - Monday | 5:30 AM - 2:00 PM Role Overview We are seeking an experienced ...
Job Title: Customer Service Team Lead Location: Richmond, VA Job Type: Contract Max Pay Rate: $21.25/hr Shift: Thursday - Monday | 5:30 AM - 2:00 PM Role Overview We are seeking an experienced ...
LSA Customer Service Team Lead
Fort Myers, FL · On-site
$27 - $35/hr
LSA Customer Service Team Lead Residential HVAC & Plumbing Seacoast Service Partners Location: Cape Coral / Fort Myers, FL -- 100% In-Office (No Remote or Hybrid) Pay: $27.00 - $35.00 per hour ...
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LSA Customer Service Team Lead
Fort Myers, FL · On-site
$27 - $35/hr
LSA Customer Service Team Lead Residential HVAC & Plumbing Seacoast Service Partners Location: Cape Coral / Fort Myers, FL -- 100% In-Office (No Remote or Hybrid) Pay: $27.00 - $35.00 per hour ...
Customer Service Team Lead
Cary, IL · Hybrid
$75K - $100K/yr
Customer Service Team Lead Beauty North America Reports to: Customer Service Manager, Beauty North America Location: Hybrid from Cary, IL (3 days/week in office) The Customer Service Team Lead for ...
Customer Service Team Lead
Cary, IL · Hybrid
$75K - $100K/yr
Customer Service Team Lead Beauty North America Reports to: Customer Service Manager, Beauty North America Location: Hybrid from Cary, IL (3 days/week in office) The Customer Service Team Lead for ...
Customer Service Team Lead At Orion180, we don't just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative ...
Customer Service Team Lead At Orion180, we don't just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative ...
LSA Customer Service Team Lead
Ormond Beach, FL · On-site
$27 - $35/hr
LSA Customer Service Team Lead Residential HVAC & Plumbing Seacoast Service Partners Location: Ormond Beach, FL - 100% In-Office (No Remote or Hybrid) Pay: $27.00 - $35.00 per hour + incentive ...
LSA Customer Service Team Lead
Ormond Beach, FL · On-site
$27 - $35/hr
LSA Customer Service Team Lead Residential HVAC & Plumbing Seacoast Service Partners Location: Ormond Beach, FL - 100% In-Office (No Remote or Hybrid) Pay: $27.00 - $35.00 per hour + incentive ...
Customer Service Team Lead
Ogden, UT · On-site
Position Summary The Customer Service Team Lead is responsible for overseeing day-to-day customer service operations within a distribution and manufacturing environment. This role serves as the ...
Customer Service Team Lead
Ogden, UT · On-site
Position Summary The Customer Service Team Lead is responsible for overseeing day-to-day customer service operations within a distribution and manufacturing environment. This role serves as the ...
LSA Customer Service Team Lead
$27 - $35/hr
Description LSA Customer Service Team Lead Residential HVAC & Plumbing Seacoast Service Partners Location: Stuart, FL - 100% In-Office (No Remote or Hybrid) Pay: $27.00 - $35.00 per hour + incentive ...
LSA Customer Service Team Lead
$27 - $35/hr
Description LSA Customer Service Team Lead Residential HVAC & Plumbing Seacoast Service Partners Location: Stuart, FL - 100% In-Office (No Remote or Hybrid) Pay: $27.00 - $35.00 per hour + incentive ...
As the Customer Service Team Lead, you will manage team performance to achieve and exceed the established service levels and performance metrics while simultaneously creating a positive and engaging ...
As the Customer Service Team Lead, you will manage team performance to achieve and exceed the established service levels and performance metrics while simultaneously creating a positive and engaging ...
As the Customer Service Team Lead, you will manage team performance to achieve and exceed the established service levels and performance metrics while simultaneously creating a positive and engaging ...
As the Customer Service Team Lead, you will manage team performance to achieve and exceed the established service levels and performance metrics while simultaneously creating a positive and engaging ...
Who They Are We have been retained by a family-owned manufacturer and distributor of building products to identify a Customer Service Team lead to add to their team in an expansion role. This ...
Who They Are We have been retained by a family-owned manufacturer and distributor of building products to identify a Customer Service Team lead to add to their team in an expansion role. This ...
Customer Service Team Lead - Bilingual
Kenosha, WI · On-site
$33 - $38/hr
Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary ...
Customer Service Team Lead - Bilingual
Kenosha, WI · On-site
$33 - $38/hr
Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary ...
Customer Service Team Lead
Ammon, ID · On-site
... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...
Customer Service Team Lead
Ammon, ID · On-site
... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...
Must be available for weekends, holidays, and evenings Customer Service Associate Bubble Down Car Wash is seeking energetic, outgoing team members who enjoy interacting with customers and ...
Must be available for weekends, holidays, and evenings Customer Service Associate Bubble Down Car Wash is seeking energetic, outgoing team members who enjoy interacting with customers and ...
... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...
... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...
Service Team Lead
Poway, CA · On-site
$16.25 - $21.50/hr
TheService Team Lead's primary function is tomanage the performance of assigned Inspectors and Service Technicians to achieve a high customer satisfaction level, ensuring customers ...
Service Team Lead
Poway, CA · On-site
$16.25 - $21.50/hr
TheService Team Lead's primary function is tomanage the performance of assigned Inspectors and Service Technicians to achieve a high customer satisfaction level, ensuring customers ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
Customer Service Team Lead (Salesforce Expert) Our client is a healthcare company based in Kalamazoo, Michigan, providing specialized diagnostic and clinical services to a range of organizational ...
Customer Service Team Lead (Salesforce Expert) Our client is a healthcare company based in Kalamazoo, Michigan, providing specialized diagnostic and clinical services to a range of organizational ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
Customer Service Team Lead information
See salary details
$9.38 - $12.30
12% of jobs
$14.92 is the 25th percentile. Wages below this are outliers.
$12.30 - $15.23
15% of jobs
$15.23 - $18.16
20% of jobs
The median wage is $18.54 / hr.
$18.16 - $21.09
24% of jobs
$22.02 is the 75th percentile. Wages above this are outliers.
$21.09 - $24.02
12% of jobs
$24.02 - $26.94
5% of jobs
$26.94 - $29.87
4% of jobs
$29.87 - $32.80
2% of jobs
$32.80 - $35.73
2% of jobs
$35.73 - $38.66
1% of jobs
$38.66 - $41.59
2% of jobs
$9
$21
$41
How much do customer service team lead jobs pay per hour?
How does a Customer Service Team Lead support career development within their team?
What is a good salary for a Team Lead?
What are the key skills and qualifications needed to thrive as a Customer Service Team Lead, and why are they important?
What are Customer Service Team Leads?
- Global Customer Experience
- Provider Customer Service
- Bilingual Customer Service Advocate
- Toll Customer Service
- Work From Home Spanish Customer Service Representative
- Evening Nike Customer Service
- From Home Enterprise Customer Service
- Urgently Hiring Customer Service Team Lead
- Overnight German Speaking Customer Service
- State Farm Customer Service

Job description
Location: Richmond, VA
Job Type: Contract
Max Pay Rate: $21.25/hr
Shift: Thursday - Monday | 5:30 AM - 2:00 PM
Role Overview
We are seeking an experienced Customer Service Team Lead to oversee daily operations of a customer service team in a fast-paced environment. This role is responsible for supervising team activities, coaching representatives, handling escalations, and ensuring performance metrics are met.
This is a hands-on leadership role requiring both customer service expertise and prior team lead experience.
Key Responsibilities
- Supervise daily operations of a customer service team
- Coach and develop representatives to meet quality and performance goals
- Track daily and weekly performance statistics
- Analyze team and department results
- Troubleshoot operational issues
- Serve as escalation point for complex customer concerns
- Complete team reporting and documentation
- Ensure timely resolution of customer transactions
- 4+ years of customer service experience handling complex transactions
- 1+ year of team lead or supervisory experience
- Experience managing escalations
- Microsoft Office proficiency (Excel, Word, Outlook)
- Strong organizational and problem-solving skills
- Call center environment experience
- Bilingual (English/Spanish)
- Experience managing KPIs or performance metrics
- Ability to thrive in high-pressure environments