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Customer Service Team Lead Jobs (NOW HIRING)

JGSM

Customer Service Team Lead

Tampa, FL · On-site

Now Hiring: Customer Service Team Lead We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.

Aptar Group

Customer Service Team Lead

Cary, IL · On-site

$75K - $100K/yr

Customer Service Team Lead Beauty North America Reports to: Customer Service Manager, Beauty North America Location: Hybrid from Cary, IL (3 days/week in office) The Customer Service Team Lead for ...

Uline

Customer Service Team Lead

Kenosha, WI

$33 - $38/hr

Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer ...

Orion180

Customer Service Team Lead

Draper, UT

$27/hr

Customer Service Team Lead At Orion180, we don't just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative ...

ULINE

Customer Service Team Lead

Kenosha, WI · On-site

$38/hr

As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers ...

ULINE

Customer Service Team Lead

Gurnee, IL · On-site

$38/hr

As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers ...

Orion180

Customer Service Team Lead

Draper, UT · On-site

$27/hr

As the Customer Service Team Lead, you will be in charge of the team's daily work, training and coaching team members, and keeping an eye on performance metrics to make sure service is always top ...

Cabela's

Customer Service Team Lead

San Antonio, TX · On-site

... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...

Bass Pro Shops

Customer Service Team Lead

Utica, NY

$19 - $21.75/hr

... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...

NOVA

Service Team Lead

Hillsboro, OR

$17.50 - $22.75/hr

Service Team Lead Looking for a dedicated and experienced professional to join our team as a Service Team Lead. This role involves overseeing daily operations, managing a team of service technicians ...

Sciensbuildingsolutions

Service Team Lead

Poway, CA

$16.25 - $21.50/hr

TheService Team Lead's primary function is tomanage the performance of assigned Inspectors and Service Technicians to achieve a high customer satisfaction level, ensuring customers ...

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Customer Service Team Lead information

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How much do customer service team lead jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service team lead in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.56 per hour, depending on experience, location, and employer.

How does a Customer Service Team Lead support career development within their team?

A Customer Service Team Lead plays a key role in nurturing team members' growth by providing regular feedback, identifying training needs, and creating opportunities for skill development. They often set clear performance goals, coach agents on best practices, and may recommend team members for internal promotions or specialized training programs. By fostering a supportive environment and encouraging continuous learning, Team Leads help individuals advance both within the customer service function and potentially into other areas of the organization.

What is a good salary for a Team Lead?

A Customer Service Team Lead typically earns between $45,000 and $65,000 annually, depending on experience, location, and company size. Salaries can increase with additional skills such as conflict resolution and team management, and may include benefits like bonuses or health insurance.

What are the key skills and qualifications needed to thrive as a Customer Service Team Lead, and why are they important?

To thrive as a Customer Service Team Lead, you need strong leadership abilities, in-depth knowledge of customer service best practices, and experience in supervisory roles, often supported by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and basic analytics tools is typically required. Excellent communication, conflict resolution, and motivational skills distinguish top performers in this role. These competencies are essential for ensuring team productivity, high-quality customer interactions, and continuous process improvement.

What are Customer Service Team Leads?

Customer Service Team Leads are professionals responsible for supervising and supporting a team of customer service representatives. They ensure that their team delivers high-quality service, resolves customer issues efficiently, and meets performance targets. Team Leads often handle escalated customer inquiries, provide coaching and feedback to staff, and help implement company policies and procedures. Their role is crucial in maintaining customer satisfaction and fostering a positive work environment within the customer service department.
More about Customer Service Team Lead jobs
What cities are hiring for Customer Service Team Lead jobs? Cities with the most Customer Service Team Lead job openings:
What are the most commonly searched types of Customer Service Team Lead jobs? The most popular types of Customer Service Team Lead jobs are:
Who are the top companies hiring for Customer Service Team Lead jobs? The top employers for Customer Service Team Lead jobs are:
What states have the most Customer Service Team Lead jobs? States with the most job openings for Customer Service Team Lead jobs include:
What job categories do people searching Customer Service Team Lead jobs look for? The top searched job categories for Customer Service Team Lead jobs are:
Customer Service Team Lead jobs near you
Infographic showing various Customer Service Team Lead job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 51% Full Time, 45% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,033 per year, or $21.7 per hour.

Customer Service Team Lead

JGSM

Tampa, FL • On-site

Full-time

Posted 4 days ago

Job description

Now Hiring: Customer Service Team Lead

We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.

Responsibilities:

  • Lead and support customer service staff

  • Assist with training new team members

  • Handle escalated customer issues

  • Ensure high-quality service and smooth daily operations

  • Monitor performance and provide feedback

Requirements:

  • Strong communication and leadership skills

  • Previous customer service experience preferred

  • Ability to multitask and stay organized

  • Professional and dependable

We Offer:

  • Competitive pay

  • Supportive team environment

  • Opportunities for growth

If you’re ready to take the next step in your career, apply today!