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Customer Service Team Lead Jobs in Raleigh, NC (NOW HIRING)

Chick-fil-A

Customer Service Team Member

Raleigh, NC

$12 - $15/hr

Customer Service Team Member Overview At Chick-fil-A ® , Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking ...

Chick-fil-A

Customer Service Team Member

Raleigh, NC · On-site

$12 - $15/hr

Customer Service Team Member Overview At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking for ...

VETS Raleigh

Team Lead

Raleigh, NC · On-site

$17.50 - $25/hr

Team Lead - Junk Removal & Truck Driver VETS Junk Removal & Dumpsters - Raleigh, NC Overview VETS ... Customer service experience What We Offer * Competitive hourly pay * Leadership growth opportunity

VETS Raleigh

Team Lead

Raleigh, NC · On-site

$17.50 - $25/hr

Team Lead - Junk Removal & Truck Driver VETS Junk Removal & Dumpsters - Raleigh, NC Overview VETS ... Customer service experience What We Offer * Competitive hourly pay * Leadership growth opportunity

VETS Raleigh

Team Lead

Raleigh, NC · On-site

$17.50 - $25/hr

Training & development Team Lead - Junk Removal & Truck Driver VETS Junk Removal & Dumpsters ... Customer service experience What We Offer * Competitive hourly pay * Leadership growth opportunity

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our ... Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · Remote

Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our ... Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ...

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Customer Service Team Lead information

See Raleigh, NC salary details

$9

$21

$40

How much do customer service team lead jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service team lead in Raleigh, NC is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $22.88 per hour, depending on experience, location, and employer.

What is a customer service team lead?

Customer Service Team Leads are professionals responsible for supervising and supporting a team of customer service representatives. They ensure that their team delivers high-quality service, resolves customer issues efficiently, and meets performance targets. Team Leads often handle escalated customer inquiries, provide coaching and feedback to staff, and help implement company policies and procedures. Their role is crucial in maintaining customer satisfaction and fostering a positive work environment within the customer service department.

How does a customer service team lead support career development within their team?

A Customer Service Team Lead plays a key role in nurturing team members' growth by providing regular feedback, identifying training needs, and creating opportunities for skill development. They often set clear performance goals, coach agents on best practices, and may recommend team members for internal promotions or specialized training programs. By fostering a supportive environment and encouraging continuous learning, Team Leads help individuals advance both within the customer service function and potentially into other areas of the organization.

What are the key skills and qualifications needed to thrive as a customer service team lead, and why are they important?

To thrive as a Customer Service Team Lead, you need strong leadership abilities, in-depth knowledge of customer service best practices, and experience in supervisory roles, often supported by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and basic analytics tools is typically required. Excellent communication, conflict resolution, and motivational skills distinguish top performers in this role. These competencies are essential for ensuring team productivity, high-quality customer interactions, and continuous process improvement.

What are popular job titles related to Customer Service Team Lead jobs in Raleigh, NC?

For Customer Service Team Lead jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Team Lead jobs in Raleigh, NC look for?

The top searched job categories for Customer Service Team Lead jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Service Team Lead jobs?

Cities near Raleigh, NC with the most Customer Service Team Lead job openings:

Customer Service Team Lead jobs near you
Infographic showing various Customer Service Team Lead job openings in Raleigh, NC as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $43,773 per year, or $21 per hour.

Building Service Team Lead

University System of New Hampshire

Durham, NC • On-site

$15.50 - $20.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted yesterday

University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

46th of 622 rated colleges and universities

Job description

Summary
Operating Title Building Service Team Lead Long Classification Title Building Service Team Lead Campus Location Durham Department UNH Housing Housekeeping Summary of Position
The Building Service Team Lead directly supervises a team of full-time professional Building Service Workers. The position also supervises student and adjunct employees. The position holds regular meetings with their staff teams and supports the development of individual staff. The position independently approves leave; outlines and directs tasks for their staff; organizes and implements training sessions; ensures quality work is completed; addresses performance issues; praises staff for good work, and performs all supervisory tasks needed for their team. The position is the leader and oversees the responsibility for the overall cleanliness of an assigned area of university residential halls..
Acceptable minimum level of education HS or equivalent Acceptable minimum years of experience 3-5 years Additional Job Information Posting Number PS4761FY25 Other minimum qualifications
  • Strong interpersonal communication skills
  • Strong supervisory skills with the ability to supervise large groups of employees
  • Ability to operate power cleaning equipment.
  • Thorough knowledge of cleaning materials, processes, and equipment
  • Ability and willingness to respond to emergency situations
  • Sufficient strength and dexterity to perform duties and responsibilities of this job, including heavy work
  • Ability to wear and use personal protective equipment
  • Ability to read English
  • Valid driver's license for the state of New Hampshire
Additional Preferred Qualifications
  • Experience in a college or University environment.
  • Some fluency in Spanish language.
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting https://usnh-sb.peopleadmin.com/postings/62201 Percent Time Information (FTE) 1.00 Grade 07 EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
 
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Details
Posting Date 07/22/2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? No Job Category Hourly Staff (Non-Exempt) Appointment Type Regular If TERM position provide projected end date Equipment/Instruments
  • Personal Computer
  • Vacuum Cleaner
  • Carpet and Floor Scrubber/Cleaner
  • Power Sweeper (including rider type)
  • Floor Buffer
Drivers License and Physical Requirements. Please check all items that apply. Valid Drivers License and Safe Driving Record

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