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Full Time Customer Service Representative Jobs in Raleigh, NC

Sola Plumbing

Customer Service Rep

Garner, NC · On-site

$17 - $22/hr

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months ...

Air Clean Systems

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

Customer Service Representative Department or Division : Sales Reports To : Sales Manager Written ... This is a full-time, non-exempt, hourly position. Hours: The general hours shall be Monday - Friday ...

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All JobsCustomer Service Representative JobsFull Time Customer Service Representative JobsFull Time Customer Service Representative Jobs in Raleigh, NC

Full Time Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do full time customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for full time customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC? The most popular types of Customer Service Representative jobs in Raleigh, NC are:
What are popular job titles related to Full Time Customer Service Representative jobs in Raleigh, NC? For Full Time Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Raleigh, NC look for? The top searched job categories for Full Time Customer Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Customer Service Representative jobs? Cities near Raleigh, NC with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Rep

Sola Plumbing

Garner, NC • On-site

$17 - $22/hr

Full-time

Re-posted 4 days ago

Job description

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep with Sola Plumbing! Our Garner, NC office is looking for a friendly, communicative, and team-spirited person to help us take fantastic care of our customers.Pay & Benefits:Competitive pay of $17.00 - $22.00/hour (depending on experience) and the ability to earn commissionBonus structurePTOCompany partiesGrowth opportunitiesThere is also some potential for remote work! Ready to make a positive difference for customers and grow alongside a driven team? Reach out now!ABOUT US:Our plumbers don't actually have eight arms, but the amazing work they complete will make you think they do! We're Sola Plumbing, and our family-owned company has been providing top-notch residential services to local neighborhoods since 2008. We're motivated to do the best we can for customers, and that means taking the time to continually learn more in the industry and keep expanding our skill sets. Management genuinely cares about our team's well-being, and we're always finding ways to elevate the employee experience. If you believe in completing high-quality work and would love the chance to grow personally and professionally, we want to hear from you!CORE CUSTOMER SERVICE REP RESPONSIBILITIES:Working 8:00 am - 5:00 pm, Monday - Friday2+ years experience requiredAnswering phone calls and making service appointmentsTreating clients respectfully and providing amazing customer serviceStrategically dispatching employees to upcoming jobs based on location and skill setPosting on our social media regularly and professionally responding to commentsTackling administrative duties as neededYOU MIGHT BE A MATCH IF YOU HAVE:Desire to learn and growFriendly and positive attitudeMotivation to become the best CSR you can be!Experience using a CRM system would be a bonus! If you're ready to give your best and make a positive difference with our dedicated office team, reach out today by completing our initial application! We're excited to meet our new Customer Service Rep.Must have the ability to pass a background check and drug screening test
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