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Metlife Customer Service Jobs in Raleigh, NC (NOW HIRING)

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Chapel Hill, NC

$13.50 - $18.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Chapel Hill, NC · On-site

$13.50 - $18.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Wake Forest, NC

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service / Lot Attendant

Raleigh, NC · On-site

$12.25 - $14.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

Customer Service / Lot Attendant

Raleigh, NC

$12.25 - $14.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

... service. Experience a rewarding job and a caring company culture with U-Haul. U-Haul Offers ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

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Showing results 1-20

Metlife Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do metlife customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for metlife customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

How much does MetLife pay per hour?

MetLife customer service representatives typically earn between $15 and $20 per hour, depending on experience, location, and specific role. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

What are the key skills and qualifications needed to thrive in the Metlife Customer Service position, and why are they important?

To thrive as a Metlife Customer Service representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and, at times, knowledge of insurance products or licensing can be advantageous. Excellent listening skills, patience, and a customer-focused attitude help individuals excel in supporting clients and resolving concerns. These competencies are key to delivering positive customer experiences and maintaining Metlife’s reputation for responsive service.

Is it hard to get hired at MetLife?

Getting hired for a customer service role at MetLife typically involves a competitive application process that includes submitting an online application, passing assessments, and participating in interviews. Candidates with strong communication skills, relevant experience, and a good understanding of insurance products tend to have better chances of being hired.

What are typical daily responsibilities for a Metlife Customer Service representative?

As a Metlife Customer Service representative, your daily responsibilities include responding to customer inquiries by phone, email, or chat, assisting with policy information, processing claims, updating account details, and helping resolve billing or coverage questions. You’ll often collaborate with other departments, such as claims or underwriting, to ensure customers receive accurate and timely information. The role requires multitasking, meeting performance targets, and adapting quickly to new policies or product updates. This fast-paced but supportive environment offers the chance to develop valuable customer service and insurance industry skills.

Does MetLife offer remote work options?

MetLife Customer Service roles often offer remote work options, especially for positions involving phone support and administrative tasks. Remote work availability can depend on the specific role, team needs, and company policies, and employees typically require strong communication skills and familiarity with customer service tools. Candidates should review individual job postings for current remote work opportunities.

Does MetLife provide work from home?

MetLife customer service roles often offer remote work options, especially for call center and support positions, depending on the company's policies and the specific job. Candidates should review the job listing or contact HR to confirm if remote work is available for a particular role.

What is a MetLife Customer Service job?

A MetLife Customer Service job involves assisting customers with inquiries about insurance policies, claims, billing, and account management. Representatives provide support via phone, email, or chat, helping customers understand their coverage, resolve issues, and process requests efficiently. Strong communication, problem-solving skills, and knowledge of MetLife products are essential for success in this role.

What are popular job titles related to Metlife Customer Service jobs in Raleigh, NC? For Metlife Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Metlife Customer Service jobs? Cities near Raleigh, NC with the most Metlife Customer Service job openings:
Infographic showing various Metlife Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.